Very slow. Took 25 minutes in the drive thru to get service then had an employee fight with me when I went to see what the hold up was. They apparently had just dropped the fries 10 minutes after my order.
Atmosphere: 1
Food: 3
Service: 1
J Stevens
Stopped by for a Snicker's Blizzard heading back to Houston. Young lady who waited on us and fixed our blizzards was very pleasant. The restroom was clean, but other than that, it was a typical Dairy Queen.
Atmosphere: 3
Food: 5
Service: 5
Michael Marburger
Very VERY poor customer service. Very slow service. Indifferent attitude. Run from this place. Avoid at all costs. VERY EXPENSIVE. RUDE EMPLOYEES. THIS IS A ***SLOW*** FOOD RESTAURANT.
Atmosphere: 1
Food: 1
Service: 1
CHARLIE BROWNE'S IMPROVEMENTS
Took forever
Atmosphere: 4
Food: 4
Service: 4
barbara middleton
Dairy queen in Eagle Lake Texas have been lagging for many yrs not just recently quote unquote the respect is not there we pay our hard earned money it's not given it's earned & the staff really need to pull the bull
Kirsten Lopez
I haven't been to this DQ in a very long time, but decided to give it a try today. I was so shocked and pleasantly surprised by the service I received! If you were the young man working the drive through on 7/1/25 around 4:20-4:30pm, I just want to let you know that you absolutely exceeded our expectations & made our day with your kindness. I haven't had very many good experiences here in the past, but today definitely changed my perspective!
Atmosphere: 5
Food: 4
Service: 5
Carlos
Good burger and fries.
Atmosphere: 5
Food: 5
Service: 5
brandon walton
Roaches in the toilet paper roll
Ella WIlliamson
I had a terrible experience at this Dairy Queen. The lady who took my order was unbelievably slow and looked completely miserable the entire time. When I went to pay, my phone was close to the tap, and the payment went through automatically—I didn’t even do anything. Instead of handling it professionally, she scolded me and told me to “wait and be patient” in the rudest, most condescending tone. And as if that wasn’t enough, she kept saying “wait” over and over, like I didn’t get it the first time. I was shocked by how unprofessional and disrespectful she was. Definitely won’t be coming back. I didn’t get her name but she was older with grey hair and heavier set…
AnnMarie Garcia
I called to put a small order in and was put on hold 3 times so we drove here and there's no cars but the worker said it was cause she had 10 blizzard she was working on but there's no one to pick them up... Just confused 🤔
Very bad service, they take too long to take your order, the workers are very slow
Alejandra Villafranca
So this place is pretty run down, i didn’t know locations of Diary Queen like this one existed. We went at a time where no one was there so we had our food right and at a timely manner. So from my side things were good.
Atmosphere: 4
Food: 4
Service: 3
Chad Clemons
How hard is it to take an order and get it right the first time? This is my second time coming to this location and once again the order was as if a 1 year old made it. The young lady taking the orders tonight was rude and needs some home training. If you don't like your job go find another one so someone can do it right the first time. We give our money to you right the first time so make the burger right the first time. It's not hard!!!
Barbara Garcia
Wow! Just right now Sunday October 27, 2024 waited for 20 minutes and I only order Chicken strips basket. Very very cold my food . They need to hire a different experienced COOK!! I called immediately and the phone was busy busy busy. I will Never Stop at Eagle Lake Dairy Queen!!
jose ramirez
Our blizzards were great and the staff was super friendly! Highly recommend!
Very slow. Took 25 minutes in the drive thru to get service then had an employee fight with me when I went to see what the hold up was. They apparently had just dropped the fries 10 minutes after my order.
Atmosphere: 1
Food: 3
Service: 1
Stopped by for a Snicker's Blizzard heading back to Houston. Young lady who waited on us and fixed our blizzards was very pleasant. The restroom was clean, but other than that, it was a typical Dairy Queen.
Atmosphere: 3
Food: 5
Service: 5
Very VERY poor customer service. Very slow service. Indifferent attitude. Run from this place. Avoid at all costs. VERY EXPENSIVE. RUDE EMPLOYEES. THIS IS A ***SLOW*** FOOD RESTAURANT.
Atmosphere: 1
Food: 1
Service: 1
Took forever
Atmosphere: 4
Food: 4
Service: 4
Dairy queen in Eagle Lake Texas have been lagging for many yrs not just recently quote unquote the respect is not there we pay our hard earned money it's not given it's earned & the staff really need to pull the bull
I haven't been to this DQ in a very long time, but decided to give it a try today. I was so shocked and pleasantly surprised by the service I received! If you were the young man working the drive through on 7/1/25 around 4:20-4:30pm, I just want to let you know that you absolutely exceeded our expectations & made our day with your kindness. I haven't had very many good experiences here in the past, but today definitely changed my perspective!
Atmosphere: 5
Food: 4
Service: 5
Good burger and fries.
Atmosphere: 5
Food: 5
Service: 5
Roaches in the toilet paper roll
I had a terrible experience at this Dairy Queen. The lady who took my order was unbelievably slow and looked completely miserable the entire time. When I went to pay, my phone was close to the tap, and the payment went through automatically—I didn’t even do anything. Instead of handling it professionally, she scolded me and told me to “wait and be patient” in the rudest, most condescending tone. And as if that wasn’t enough, she kept saying “wait” over and over, like I didn’t get it the first time. I was shocked by how unprofessional and disrespectful she was. Definitely won’t be coming back. I didn’t get her name but she was older with grey hair and heavier set…
I called to put a small order in and was put on hold 3 times so we drove here and there's no cars but the worker said it was cause she had 10 blizzard she was working on but there's no one to pick them up... Just confused 🤔
Restaurantji Recommends
Very bad service, they take too long to take your order, the workers are very slow
So this place is pretty run down, i didn’t know locations of Diary Queen like this one existed. We went at a time where no one was there so we had our food right and at a timely manner. So from my side things were good.
Atmosphere: 4
Food: 4
Service: 3
How hard is it to take an order and get it right the first time? This is my second time coming to this location and once again the order was as if a 1 year old made it. The young lady taking the orders tonight was rude and needs some home training. If you don't like your job go find another one so someone can do it right the first time. We give our money to you right the first time so make the burger right the first time. It's not hard!!!
Wow! Just right now Sunday October 27, 2024 waited for 20 minutes and I only order Chicken strips basket. Very very cold my food . They need to hire a different experienced COOK!! I called immediately and the phone was busy busy busy. I will Never Stop at Eagle Lake Dairy Queen!!
Our blizzards were great and the staff was super friendly! Highly recommend!
Atmosphere: 5
Food: 5
Service: 5
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