I did a carryout in this location (first time ever picking up here). I went in to pick up my order. As soon as I got to the counter there were so many ANTS on the counter and on the wall. When the staff member put the box on the counter. I immediately picked it up. I was so disappointed and a little disgusted with the cleanliness of the place. Never again!
Atmosphere: 3
Food: 3
Service: 1
jr87
Walked in at 7p with a pregnant friend. We were the only table, and the waiter was completely unattentive other than to pressure us to leave. She started vacuuming pretty much on our feet, insisting on the spot next to us ( @9p they close at 12a)
Since we didn't take the hint, a second later the manager comes to ask if everything is alright? 'Since we hadn't paid the tab' and asking us 'why not?'. Saying that they've had incidents of people not paying in the past ???
The manager(?) Seemed to be turning away guests attempting to dine in, at the register. Telling them they weren't taking dine in orders anymore (@9p)
There was ants on the windowsill, the place smelled musty, our waiter had a mystery guest (15yr old girl sitting in a booth next to us) not dining and constantly stopping by to talk to said girl, spider webs in the female rr. And at the end, the manager shamelesly asks if we're gonna tip. ??
Its no wonder this location is always empty. Rude, lazy, shameless, and accusatory staff.
Atmosphere: 1
Food: 4
Service: 1
Sandra Casas
I ordered online and when I arrived I told that my order was not ready it would be ready 5 to 10 minutes. While I waited, I heard someone burp behind the counter. He was a bald guy with headphones on. When he came out of the kitchen, I asked for a refund and he couldn’t open the register and told me that he would give me a gift card and I told him no that I paid cash and I want cash. His response was well if I can’t open the register I can’t give it to. He had to go to the bank to get cash to pay me back. The other employee name was Andrea. She wasn’t helpful at all. I will never go back to that Pizza Hut.
Atmosphere: 1
Food: 1
Service: 1
Jessica Orta
First it looked like there was only 2 employees working and at first I didnt mind the wait to get my order of personal pizzas but when I got home and my toddler started eating hers she spit it out and started saying hot hot hot and kept drinking water. I then inspected the pizzas and 3 out of the 4 pizzas had spicy marinara. Like why did yall do that?
Atmosphere: 1
Food: 1
Service: 1
Janet Fernando
My husband waited 30 minutes for a pan pizza, only to be told after all that time that they ran out of dough. Seriously? That’s completely unacceptable. If you’re out of something, let the customer know upfront — don’t waste their time. Do better.
El Sal
Stay away! I had ordered carryout, walked in an waited at the counter for 10 minutes without seeing a worker. I step into the back behind the register and ask the guy there(light complected guy) to help but he just stays staring at me. This lady server then comes flying into the kitchen, tells me she'll be right with me, finishes eating her boneless wings, licks her fingers, doesn't wash her hands and then takes food out to people at a table. She never comes over to help me and I had to step towards the back and get that deer in the headlights worker to help me. What a crew you guys have here! There was a manager making pizzas and I called to her, we made eye contact and she went back to making pizzas. There was only ONE table, it wasn't swamped.
Atmosphere: 1
Food: 1
Service: 1
Modesto Gonzalez
That store needs updating. It's across the street from a major university and should cater to that environment.
Atmosphere: 2
Food: 3
Service: 2
Recommended dishes: Wings, Pepperoni Pizza
Lorenzo R
They open at 10am. We got there at 11am only to be told that it would be a while before they took care of us. The staff was late. Very disappointed.
Rick Pacheco
Pizza is always fresh, and service is great.
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Wings, Salad, Pepperoni Pizza
djrezzio
Night shift is terrible and rude horrible customer service I don't recommend this pizza hut at all I gave up trying to order after 10 minutes waiting in front of cashier
I recently ate at this pizza hut and we were a group of ten and the waitress didn’t even ask for our drinks only to look at the menu. Well time passed and WE severed our drinks ourselves. we saw other tables with REAL plates while we were using PAPER plates. I DO NOT recommend this pizza hut for the service. Food was good.
Atmosphere: 1
Food: 3
Service: 1
Rae Medina
The pizza and crazy bread were under cooked!! Almost raw. We didn’t notice til after we ate. We all got sick!! It’s sad because this place use to be awesome!
Atmosphere: 1
Food: 1
Service: 1
J. CAMACHO
Had not been to that Pizza Hut in a while. Food was good service was excellent...
I did a carryout in this location (first time ever picking up here). I went in to pick up my order. As soon as I got to the counter there were so many ANTS on the counter and on the wall. When the staff member put the box on the counter. I immediately picked it up. I was so disappointed and a little disgusted with the cleanliness of the place. Never again!
Atmosphere: 3
Food: 3
Service: 1
Walked in at 7p with a pregnant friend. We were the only table, and the waiter was completely unattentive other than to pressure us to leave. She started vacuuming pretty much on our feet, insisting on the spot next to us ( @9p they close at 12a)
Since we didn't take the hint, a second later the manager comes to ask if everything is alright? 'Since we hadn't paid the tab' and asking us 'why not?'. Saying that they've had incidents of people not paying in the past ???
The manager(?) Seemed to be turning away guests attempting to dine in, at the register. Telling them they weren't taking dine in orders anymore (@9p)
There was ants on the windowsill, the place smelled musty, our waiter had a mystery guest (15yr old girl sitting in a booth next to us) not dining and constantly stopping by to talk to said girl, spider webs in the female rr. And at the end, the manager shamelesly asks if we're gonna tip. ??
Its no wonder this location is always empty. Rude, lazy, shameless, and accusatory staff.
Atmosphere: 1
Food: 4
Service: 1
I ordered online and when I arrived I told that my order was not ready it would be ready 5 to 10 minutes. While I waited, I heard someone burp behind the counter. He was a bald guy with headphones on. When he came out of the kitchen, I asked for a refund and he couldn’t open the register and told me that he would give me a gift card and I told him no that I paid cash and I want cash. His response was well if I can’t open the register I can’t give it to. He had to go to the bank to get cash to pay me back. The other employee name was Andrea. She wasn’t helpful at all.
I will never go back to that Pizza Hut.
Atmosphere: 1
Food: 1
Service: 1
First it looked like there was only 2 employees working and at first I didnt mind the wait to get my order of personal pizzas but when I got home and my toddler started eating hers she spit it out and started saying hot hot hot and kept drinking water. I then inspected the pizzas and 3 out of the 4 pizzas had spicy marinara. Like why did yall do that?
Atmosphere: 1
Food: 1
Service: 1
My husband waited 30 minutes for a pan pizza, only to be told after all that time that they ran out of dough. Seriously? That’s completely unacceptable. If you’re out of something, let the customer know upfront — don’t waste their time. Do better.
Stay away! I had ordered carryout, walked in an waited at the counter for 10 minutes without seeing a worker. I step into the back behind the register and ask the guy there(light complected guy) to help but he just stays staring at me. This lady server then comes flying into the kitchen, tells me she'll be right with me, finishes eating her boneless wings, licks her fingers, doesn't wash her hands and then takes food out to people at a table. She never comes over to help me and I had to step towards the back and get that deer in the headlights worker to help me. What a crew you guys have here! There was a manager making pizzas and I called to her, we made eye contact and she went back to making pizzas. There was only ONE table, it wasn't swamped.
Atmosphere: 1
Food: 1
Service: 1
That store needs updating. It's across the street from a major university and should cater to that environment.
Atmosphere: 2
Food: 3
Service: 2
Recommended dishes: Wings, Pepperoni Pizza
They open at 10am. We got there at 11am only to be told that it would be a while before they took care of us. The staff was late. Very disappointed.
Pizza is always fresh, and service is great.
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Wings, Salad, Pepperoni Pizza
Night shift is terrible and rude horrible customer service I don't recommend this pizza hut at all I gave up trying to order after 10 minutes waiting in front of cashier
Atmosphere: 1
Food: 3
Service: 1
Restaurantji Recommends
Good food just a bit under staffed.
Atmosphere: 5
Food: 5
Service: 3
I recently ate at this pizza hut and we were a group of ten and the waitress didn’t even ask for our drinks only to look at the menu. Well time passed and WE severed our drinks ourselves. we saw other tables with REAL plates while we were using PAPER plates. I DO NOT recommend this pizza hut for the service. Food was good.
Atmosphere: 1
Food: 3
Service: 1
The pizza and crazy bread were under cooked!! Almost raw. We didn’t notice til after we ate. We all got sick!! It’s sad because this place use to be awesome!
Atmosphere: 1
Food: 1
Service: 1
Had not been to that Pizza Hut in a while. Food was good service was excellent...
Not Bad
Atmosphere: 4
Food: 4
Service: 5
My pizzas were burnt
Atmosphere: 1
Food: 1
Service: 1
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