Based on negative reviews from previous customers, I will stay away from this KFC. Who wants raw chicken or burnt chicken, extremely long wait times, extremely salty fries, hard biscuits, cold food, missing receipts and napkins and having to ask for them, watered down drinks and sauces, old food, being confronted by rude employees and workers either in the drive thru or when picking up their food, not answering phone calls when trying to file a complaint, not correctly prepared foods, closing early when they close at 10 pm, sick workers, ridiculously overpriced meals, filthy inside or flies inside this restaurant, not prepared foods, etc. DO NOT EVEN TRY TO STEP 1 FOOT IN THIS KFC OR DRIVE NEAR IT. BUT ONLY IF YOU LIKE LONG WAIT TIMES AND NOT MINDING THE FOOD ISN'T MADE CORRECTLY OR A KFC LOVER THAN YOU COULD PROCEED INSIDE. GO TO A DIFFERENT KFC INSTEAD OF THIS TERRIBLE LOCATION. FIX YOUR PLACE, IMPROVE YOUR PLACE, STOP ALL THIS BULLCRAP. DONT APOLOGIZE ELSA KFC I WILL NOT FORGIVE YOU FOR WHAT YOU DID TO ALL OF US. I AM SO CONFUSED HOW COULD SOMEONE GIVE THIS PLACE FIVE FREAKING STARS. IF I COULD GIVE -17983788788387838788873 STARS, I WOULD. JUST CLOSE DOWN PERMANENTLY ALREADY IF YOUR NOT GONNA IMPROVE THIS PLACE DAMN IT. THATS IT FOR THIS REVIEW. IF ELSA KFC ONE STAR REVIEWERS OR HATERS ARE SEEING THIS REVIEW, I AGREE WITH ALL OF YOUR REVIEWS. I. WILL. NEVER. COME. HERE. FOR. FREAKING. EVER. GO TO THE WESLACO OR OTHERS KFCS OTHER THAN THIS LOCATION. THEY HAVE WAY MUCH MORE QUALITY THAN THIS TERRIBLE KFC LOCATION. THAT IS THE END OF THIS REVIEW. PEACE OUT ELSA KFC HATERS.
Atmosphere: 1
Food: 1
Service: 1
Anitta Villareal
Honestly the pictures say it all smh if I didn’t live 25 minutes away I would go take it back smh never going there again
Food: 1
liby Martinez
Just not worth the money. Enough said!!
Atmosphere: 4
Food: 2
Service: 3
Polo Contreras
Rude lady in the drive up window.... her response when ordering was (what do you want) I was like, good afternoon... and nothing. Finally drive up to the window and same attitude. People don't like the work, find something else. No wonder they got 3 stars
Food: 1
Service: 1
Melanie Gonzalez
I came through the drive thru and the girl who took our order was so rude she had a tone and kept telling me to pull up when I wasn’t done ordering I proceeded to the window and another employee took my order I was confused because I already ordered and I asked if she was the one who took my order she said no mind you she was so sweet and nice she said the manager was the one who took the order and I told her she sounded rude and the employee informed me that she is rude and apparently she’s also the owner. They need to really check into who runs the chain
Atmosphere: 1
Service: 1
Jennifer Cano
Do not recommend ever eating here. My son ordered a spicy chicken sandwich and it was literally a big piece of chicken with a bone. He ended up hurting his tooth biting into the sandwich. I called to let them know and the girl that answered thought it was funny that they mixed up the fillets with the chicken. And management wanted to give another sandwich, no I want a refund. Wasted money on something he didn’t ordered for me Togo back and possibly get the wrong thing again. How hard is it to separate fillets with regular chicken?
A O
They make pull forward. Don’t know why so ridiculous to have to go outside to take your food and wait even more. Then you get home to eat you “MEAL” I mean you get home to sit down with chicken and your two side and what do you get only one side. It’s sucks cause it’s not close to home. Guys just make sure you check your order before you leave. Tell your spouse to put down the phone and check the order. But this is a frequent occurrence here KFC ELSA
Atmosphere: 1
Food: 1
Service: 1
tara sky
The food tasted kinda old and not fresh. And even though they were nice enough to give me food that I never picked up the previous day, they were still rude in their manner. The restaurant was also dirty and had food on the floor. I wanted to order more chicken because I was still hungry but I didn't. I'd rather order from another KFC . A better one.
Atmosphere: 2
Food: 3
Service: 2
Francisco Garcia
Employees do not pay attention to what they're doing then when you call they don't answer and give the excuse that their phone is on low and they cant hear over the machines. This is all while they're on Facebook on their personal phones) Just got back from my second visit there and I let them know about the first time only for them to screw me once again. Keep in mind there were no other customers but me at the time. Now I know why. Will not give this place a third chance. Customer service straight sucks.
Atmosphere: 2
Food: 4
Service: 1
Liza Escalon-Garza
I can’t seem to understand how people can get your order wrong when there was no one else in line or eating inside the Resturant ??? And then NEVER answer their phone when calling !!!
The food was great,service is also good. And the wait time for the food was very short.
Atmosphere: 5
Food: 5
Service: 5
Abelardo Trevino
Worst KFC in the valley poor service and dry chicken no good
Atmosphere: 5
Food: 1
Service: 1
Roberto Cervantes
This is the second time I come to KFC in Elsa drive through around 8:30 p.m. and it announces it's already closed event hough online and drive through window says they close at 10 p.m.
Areli Mireles
At KFC in Elsa Tx. The driver always has a bad attitude and is the one who attends the drive thru. The chicken is poorly done. And besides, he never gives a receipt, you have to ask for it.
Atmosphere: 1
Food: 1
Service: 1
Mari Moore
One of their workers were sick and was coughing and sneezing all around me and my daughter.it was very dirty inside and the chicken was dry and cold. One of the workers were just on her phone while the other was just talking to her. The lady was very rude to us. She forgot to give us our recipe and when I went to get it she rudely said “ ARE YOU SURe THATS YOuRS” when nobody else was even in the restaurant
Based on negative reviews from previous customers, I will stay away from this KFC. Who wants raw chicken or burnt chicken, extremely long wait times, extremely salty fries, hard biscuits, cold food, missing receipts and napkins and having to ask for them, watered down drinks and sauces, old food, being confronted by rude employees and workers either in the drive thru or when picking up their food, not answering phone calls when trying to file a complaint, not correctly prepared foods, closing early when they close at 10 pm, sick workers, ridiculously overpriced meals, filthy inside or flies inside this restaurant, not prepared foods, etc. DO NOT EVEN TRY TO STEP 1 FOOT IN THIS KFC OR DRIVE NEAR IT. BUT ONLY IF YOU LIKE LONG WAIT TIMES AND NOT MINDING THE FOOD ISN'T MADE CORRECTLY OR A KFC LOVER THAN YOU COULD PROCEED INSIDE. GO TO A DIFFERENT KFC INSTEAD OF THIS TERRIBLE LOCATION. FIX YOUR PLACE, IMPROVE YOUR PLACE, STOP ALL THIS BULLCRAP. DONT APOLOGIZE ELSA KFC I WILL NOT FORGIVE YOU FOR WHAT YOU DID TO ALL OF US. I AM SO CONFUSED HOW COULD SOMEONE GIVE THIS PLACE FIVE FREAKING STARS. IF I COULD GIVE -17983788788387838788873 STARS, I WOULD. JUST CLOSE DOWN PERMANENTLY ALREADY IF YOUR NOT GONNA IMPROVE THIS PLACE DAMN IT. THATS IT FOR THIS REVIEW. IF ELSA KFC ONE STAR REVIEWERS OR HATERS ARE SEEING THIS REVIEW, I AGREE WITH ALL OF YOUR REVIEWS. I. WILL. NEVER. COME. HERE. FOR. FREAKING. EVER. GO TO THE WESLACO OR OTHERS KFCS OTHER THAN THIS LOCATION. THEY HAVE WAY MUCH MORE QUALITY THAN THIS TERRIBLE KFC LOCATION. THAT IS THE END OF THIS REVIEW. PEACE OUT ELSA KFC HATERS.
Atmosphere: 1
Food: 1
Service: 1
Honestly the pictures say it all smh if I didn’t live 25 minutes away I would go take it back smh never going there again
Food: 1
Just not worth the money. Enough said!!
Atmosphere: 4
Food: 2
Service: 3
Rude lady in the drive up window.... her response when ordering was (what do you want) I was like, good afternoon... and nothing. Finally drive up to the window and same attitude. People don't like the work, find something else. No wonder they got 3 stars
Food: 1
Service: 1
I came through the drive thru and the girl who took our order was so rude she had a tone and kept telling me to pull up when I wasn’t done ordering I proceeded to the window and another employee took my order I was confused because I already ordered and I asked if she was the one who took my order she said no mind you she was so sweet and nice she said the manager was the one who took the order and I told her she sounded rude and the employee informed me that she is rude and apparently she’s also the owner. They need to really check into who runs the chain
Atmosphere: 1
Service: 1
Do not recommend ever eating here. My son ordered a spicy chicken sandwich and it was literally a big piece of chicken with a bone. He ended up hurting his tooth biting into the sandwich. I called to let them know and the girl that answered thought it was funny that they mixed up the fillets with the chicken. And management wanted to give another sandwich, no I want a refund. Wasted money on something he didn’t ordered for me Togo back and possibly get the wrong thing again. How hard is it to separate fillets with regular chicken?
They make pull forward. Don’t know why so ridiculous to have to go outside to take your food and wait even more. Then you get home to eat you “MEAL” I mean you get home to sit down with chicken and your two side and what do you get only one side. It’s sucks cause it’s not close to home. Guys just make sure you check your order before you leave. Tell your spouse to put down the phone and check the order. But this is a frequent occurrence here KFC ELSA
Atmosphere: 1
Food: 1
Service: 1
The food tasted kinda old and not fresh. And even though they were nice enough to give me food that I never picked up the previous day, they were still rude in their manner. The restaurant was also dirty and had food on the floor. I wanted to order more chicken because I was still hungry but I didn't. I'd rather order from another KFC . A better one.
Atmosphere: 2
Food: 3
Service: 2
Employees do not pay attention to what they're doing then when you call they don't answer and give the excuse that their phone is on low and they cant hear over the machines. This is all while they're on Facebook on their personal phones) Just got back from my second visit there and I let them know about the first time only for them to screw me once again. Keep in mind there were no other customers but me at the time. Now I know why. Will not give this place a third chance. Customer service straight sucks.
Atmosphere: 2
Food: 4
Service: 1
I can’t seem to understand how people can get your order wrong when there was no one else in line or eating inside the Resturant ??? And then NEVER answer their phone when calling !!!
Restaurantji Recommends
The food was great,service is also good. And the wait time for the food was very short.
Atmosphere: 5
Food: 5
Service: 5
Worst KFC in the valley poor service and dry chicken no good
Atmosphere: 5
Food: 1
Service: 1
This is the second time I come to KFC in Elsa drive through around 8:30 p.m. and it announces it's already closed event hough online and drive through window says they close at 10 p.m.
At KFC in Elsa Tx.
The driver always has a bad attitude and is the one who attends the drive thru. The chicken is poorly done. And besides, he never gives a receipt, you have to ask for it.
Atmosphere: 1
Food: 1
Service: 1
One of their workers were sick and was coughing and sneezing all around me and my daughter.it was very dirty inside and the chicken was dry and cold. One of the workers were just on her phone while the other was just talking to her. The lady was very rude to us. She forgot to give us our recipe and when I went to get it she rudely said “ ARE YOU SURe THATS YOuRS” when nobody else was even in the restaurant
Atmosphere: 1
Food: 2
Service: 1
Recommended dishes: Nasty Raw Chicken
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