Charleys Cheesesteaks
23813 I-35, Encinal
(210) 824-3892
Recent Reviews
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Every time I've been there it was great.
Atmosphere: 5
Food: 5
Service: 5
Buffalo wings were huge, five was enough, and great service was good and quick.
It is nice and clean
Atmosphere: 5
Food: 5
Service: 5
Speedy service, done right and delicious! Thank you guys!
Atmosphere: 5
Food: 5
Service: 5
They exceeded my expectations, even with all the negative reviews. The guy who took my order was respectful, the food was delicious, and I was in and out in about 10 minutes.
Atmosphere: 5
Food: 5
Service: 5
Service was horrible, Cashier Carolina has zero customer service, she doesn’t know the company policy at all, woman of course you can make me 16 flat wings with spicy lemon pepper, it’s a house sauce,
Atmosphere: 1
Food: 1
Service: 1
You have people with bad attitude Serving there
Service: 1
Why do they close at 9:00 and lady’s just talking in the store , 😵💫
I tough they close at 10:00 pm 🙁
Atmosphere: 1
Food: 1
Service: 1
I was afraid to come here because of the very bad reviews. But it turned out that it is very good here. The sandwich is great 🔥 The potatoes are great. And the lemonade tastes like real lemonade! I didn't expect anything, the service was quick and good. The food is very tasty! I haven't seen such delicious food for a long time!
Food: 5
Stood in line for 10 minutes to order food. They walked up to the counter several times and just ignored me. As I was waiting, I watched one of the workers drop a squirt bottle on the floor. Ranch i think. He picked it up and sat it on the line! It sat there as they made 2 more orders! Disgusting! I waited another 5 minutes. As they came up to deliver an order and ignore me again, I told the manager (I think) about it. She rudely said she knew and would deal with it. Walked away from me and proceeded to make the next order. Nasty ranch bottle right there a she worked. Needless to say I left. Rude, no customer service, disgusting environment!!
Atmosphere: 1
Food: 1
Service: 1
Restaurantji Recommends
The damn meat from the sub stuck yo the top of box. I couldn't get back in the store to have them fix it dude to border patrol arresting 9 wet backs that broke the law. Since it's been ab hr theu will not fix it or give me my money back. Never dealing with this pos place
Atmosphere: 1
Food: 3
Service: 1
Zero stars just ridiculous the amount of business they loose for being inefficient!
They take only 3 orders at a time and don't take anymore till they are all out .............
Ridiculous
Customer service in this place is horrible. Had to wait in line for more than 10 min and when I got to the front they told me they had a big order before mine. That I could wait 15 more minutes for them to just take my order. I told them that I only wanted some fries and they said oh we are not taking orders right now because we have a big order before yours. When they could’ve told me this before I even got to the register. No they were talking in the phone and made me wait in front of the register for them to take the order. That they didn’t even took because on open hours you decide to close the register because there’s other order. One star is generous I wouldn’t even give them one unfortunately.
Atmosphere: 1
Service: 1
They made a good cheesestake and made it fast. Good service too.
Atmosphere: 4
Food: 4
Service: 4
Bad service from the man who is charging at this time. The food was very salty. I do not recommend it.
Atmosphere: 3
Food: 2
Service: 1
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