Their on line never works. The phone Is never answered. They never honor the online deals
Atmosphere: 4
Food: 4
Service: 4
Christopher Garcia
This location has a Monday $4.99 deal (probably for a limited time) which is a Roast Beef sandwich, crinkle or curly fries and a medium drink. Considering this is a regularly $9.49, THIS IS A DEAL! We ordered 2 combos and switched to Onion Buns and added cheddar ($0.50) each & ordered 4 Piece Mozzarella sticks for a total of $17.28. If your headed north on 45, this is a convenient stop, southbound will have you circling behind the restaurant to get back on which we have to do each time we visit but it's worth the drive as we live about 13 minutes away. Food is always fresh and the staff keeps this fairly brand new store clean. Oh, and we went ahead and got an Apple & Cherry turnover to go to!!! ;) ~CCG
9.3.25 - The updated Italian is back! This now comes with Banana Peppers & Garlic Aioli for a robust taste. The app offered a free large Fry w/ Purchase so I took advantage & ordered a Curly, what a deal... Can't wait to get back! ~CCG
Atmosphere: 5
Food: 5
Service: 5
SUPER GIRL Kins
The food is always good. The inside is always clean, the employees polite. It's not in the best spot because you have to drive so far to get back to Ennis. It's worth the hassle of tbe drive.
Atmosphere: 3
Food: 4
Service: 4
Mary Friedman
I placed my order at 10pm today (Sunday 24th) and when I got there I was informed they were out of as jus and Mac and cheese (because it was an hour until close im assuming) and they were more than willing to make my experience exceptional despite that! They accommodated my order by giving me a cherry turnover (to replace the Mac and cheese) and allowing me to pick a different sandwich so I wouldn't have a dipless French dip. Overall my experience here was fantastic especially being so close to closing time. The customer service was through the roof and I will be coming back!
Atmosphere: 5
Food: 5
Service: 5
Jill Shaw
Why can't Ennis location get chicken salad? And why is your phone line ALWAYS busy...do you leave it off the hook?
Food: 4
Service: 4
Steve Albury
Great service! Great food!
Atmosphere: 5
Food: 5
Service: 5
susan baker
Nice and clean, friendly people, hot food... love me some Arby's food.
Dlee
The food was really good. Employees were really nice, considering we were there 15 minutes before they closed. Would definitely recommend anyone to eat here. We will be stopping back by next time we're in town.
Angela Krause
The staff here goes above and beyond to make sure that you get what you ordered. They really do emphasize satisfaction and a good experience.
GDIrifleman Conner
Went there with the family this evening. Service was excellent, as was the food. Not the biggest fan of the country music but hey, it's whatever. Burger was cooked by a gentleman named Ronaldo and it was an incredibly good meal! My order was taken by a lovely, polite young lady named Arnia, and the manager himself brought us our plate!
All in all, your team did a great job and I believe great work should be rewarded, hence this review.
My only real complaint is that it seems a bit dim in the lobby and the lights outside don't seem to work.
Stopped by on the way into Dallas. Great and friendly service. I was very happy with how clean and taken care of the restaurant was.
Crystal Day
Driving through on the way home to Kansas City from Galveston. I was really craving a good Arby's sandwich since none of them at home are good anymore. I was not disappointed. The beef was hot and tender and the bun was soft. Very happy!
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Classic Beef 'N Cheddar, Classic Roast Beef
Michele Fox Golden
Service and food at the Ennis location is the best!
Atmosphere: 5
Food: 5
Service: 5
Beverley Raper
The whole purpose of me making over an hour trip to ARBYS was for the beef&cheese and when I got my order they didn’t put the cheese on my beef and cheese sandwich. Made me so mad
Dr Ozzy Ozz PhD
The manager is the one who waited on us at the counter. Very nice gentleman. Very helpful. Food was great. Took some sandwiches home after we ate there. Service was fast quick. Atmosphere we were the only ones there. The store was clean so it was okay that part but I will come back. Definitely. Food was awesome. The manager was friendly. His staff was nice no, but it really wasn't no atmosphere
Their on line never works. The phone
Is never answered. They never honor the online deals
Atmosphere: 4
Food: 4
Service: 4
This location has a Monday $4.99 deal (probably for a limited time) which is a Roast Beef sandwich, crinkle or curly fries and a medium drink. Considering this is a regularly $9.49, THIS IS A DEAL! We ordered 2 combos and switched to Onion Buns and added cheddar ($0.50) each & ordered 4 Piece Mozzarella sticks for a total of $17.28. If your headed north on 45, this is a convenient stop, southbound will have you circling behind the restaurant to get back on which we have to do each time we visit but it's worth the drive as we live about 13 minutes away. Food is always fresh and the staff keeps this fairly brand new store clean. Oh, and we went ahead and got an Apple & Cherry turnover to go to!!! ;)
~CCG
9.3.25 - The updated Italian is back! This now comes with Banana Peppers & Garlic Aioli for a robust taste. The app offered a free large Fry w/ Purchase so I took advantage & ordered a Curly, what a deal... Can't wait to get back!
~CCG
Atmosphere: 5
Food: 5
Service: 5
The food is always good. The inside is always clean, the employees polite. It's not in the best spot because you have to drive so far to get back to Ennis. It's worth the hassle of tbe drive.
Atmosphere: 3
Food: 4
Service: 4
I placed my order at 10pm today (Sunday 24th) and when I got there I was informed they were out of as jus and Mac and cheese (because it was an hour until close im assuming) and they were more than willing to make my experience exceptional despite that! They accommodated my order by giving me a cherry turnover (to replace the Mac and cheese) and allowing me to pick a different sandwich so I wouldn't have a dipless French dip. Overall my experience here was fantastic especially being so close to closing time. The customer service was through the roof and I will be coming back!
Atmosphere: 5
Food: 5
Service: 5
Why can't Ennis location get chicken salad? And why is your phone line ALWAYS busy...do you leave it off the hook?
Food: 4
Service: 4
Great service! Great food!
Atmosphere: 5
Food: 5
Service: 5
Nice and clean, friendly people, hot food... love me some Arby's food.
The food was really good. Employees were really nice, considering we were there 15 minutes before they closed. Would definitely recommend anyone to eat here. We will be stopping back by next time we're in town.
The staff here goes above and beyond to make sure that you get what you ordered. They really do emphasize satisfaction and a good experience.
Went there with the family this evening.
Service was excellent, as was the food. Not the biggest fan of the country music but hey, it's whatever.
Burger was cooked by a gentleman named Ronaldo and it was an incredibly good meal!
My order was taken by a lovely, polite young lady named Arnia, and the manager himself brought us our plate!
All in all, your team did a great job and I believe great work should be rewarded, hence this review.
My only real complaint is that it seems a bit dim in the lobby and the lights outside don't seem to work.
P.S. Bring back the Macaroni bites!!!
Restaurantji Recommends
Stopped by on the way into Dallas. Great and friendly service. I was very happy with how clean and taken care of the restaurant was.
Driving through on the way home to Kansas City from Galveston. I was really craving a good Arby's sandwich since none of them at home are good anymore. I was not disappointed. The beef was hot and tender and the bun was soft. Very happy!
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Classic Beef 'N Cheddar, Classic Roast Beef
Service and food at the Ennis location is the best!
Atmosphere: 5
Food: 5
Service: 5
The whole purpose of me making over an hour trip to ARBYS was for the beef&cheese and when I got my order they didn’t put the cheese on my beef and cheese sandwich. Made me so mad
The manager is the one who waited on us at the counter. Very nice gentleman. Very helpful. Food was great. Took some sandwiches home after we ate there. Service was fast quick. Atmosphere we were the only ones there. The store was clean so it was okay that part but I will come back. Definitely. Food was awesome. The manager was friendly. His staff was nice no, but it really wasn't no atmosphere
Atmosphere: 2
Food: 5
Service: 5
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