I usually have pretty good service ordering through the app. Never had issues until today. I ordered my food at 11:30am for pickup at noon. I go through the drive through and I have to pull up to the line. It should have already been ready. And then I waiting for about 20 minutes. Then the girl who brought it out to me accused me of snatching it from her and proceeded to cuss me, and yes I cussed her back. Yall need to do better
Steven John
Manager is on it. Kid at counter said I couldn't have what was on the menu but she stepped in and corrected him!
All Day Menu= 24 Hours
Michael Tocas
Dude was rude
Atmosphere: 1
Food: 4
Service: 1
Nelia GL
Very disappointing experience. Ordered a kids meal and items were missing from the box. When I pointed it out, there was no apology—just eye rolling from the staff. The place was also pretty dirty. Not the kind of service or care you expect, especially when ordering for kids.
Atmosphere: 1
Food: 3
Service: 1
Ken Wederski
Very fast service. Young lady at the counter was very courteous!! A fantastic Texas Double Whopper with Cheese in Wyoming!!
Atmosphere: 4
Food: 5
Service: 5
Bud Bell
Waited 18 minutes to get my food that still wasn't ready.I drive semi truck and my truck was at the pump. More people in the building to get the job done , but they couldn't get the job done. The manager assistant manager, whoever that was should have got back there.And helped out instead of bagging food.. I will never eat at this burger. King or any other Burger King. Ever again, I will go to McDonald's and get it 4 to 6 minutes.. I also would not Getting fuel here for my semi truck ever again. No amount of excuses Can make up for customers waiting.. After a eighteen minutes , I just left The Food and drove off..
Atmosphere: 1
Food: 1
Service: 1
Bobby Dick
I like the flame grilled burgers but think they are too thin.
Atmosphere: 4
Food: 4
Service: 4
TD
Very nice inside dining area
Atmosphere: 5
Food: 5
Service: 5
Drew Jeffcoat
Don't eat hear very much
Atmosphere: 3
Food: 3
Service: 3
Eva Streckfuss
SAVE YOURSELF THE TROUBLE AND GO TO COOPER FARMA INSTEAD IF AT THIS EXIT. Trash all over the floors, trash and food on most of the tables. Waited 30 minutes for our order and it was not correct but after waiting that long I’m not going to wait another 30 while they fix it. This is supposed to be fast food, but I’ve never had service this slow (and I’ve driven Houston to Cincinnati and back 15x so I’ve stopped at a LOT of places for fast food). A woman (I’m assuming the manager) had to light a fire under the male employees butts then she went around emptying trash and stuff.
Stopped on a slow Sunday. 3 young employees there. I asked for a whopper except on the smaller whopper Jr. Bun as I can't eat a lot of bread... cashier wasn't sure how to do this, so a young lady asked me.. and yes, they can do that..(No one ever ordered that before...) so they make tge full whopper meat patty put on a smaller jr bun. And tgey cooked fresh onion rings for mr. It was hot fresh and delicious. The 3 clerks couldn'thave been any nicer. You always hear the bad things. Criticisms. But this time its an excellent review. At Burger King!
Laura Congdon
Don’t order at this location unless you ask how long it is going to take to get your food. They are either under staffed or don’t have any one that wants to work. It took us a 1/2 hour to get 1 sandwich & fries. This is Not fast food… being at a Loves Truck Stop people should be able to get in and out.
Atmosphere: 3
Food: 3
Service: 1
Courtney McKinnie
Food was cold. Long wait times.
Atmosphere: 1
Food: 1
Service: 1
Arturo A
food was good.
Atmosphere: 5
Food: 3
Service: 4
Ramona Latimer
I wish I could rate this lower. Where do I begin. Quite possibly the worst fast food joint in this town. Store is filthy, employees are apathetic and it's really damning that the GM there is also uncaring. I never seen a GM so mean and crappy to the employees and customers. For example I ordered from the drive thru and my drink wasn't filled up all the way and my order was completely wrong. Today I was picking up an order via the bk app and while the store was gonna be busy cuz of the rush, which understandable, after a long wait, the employee that handed me what was supposed to be 2 drinks only gave me one. When the plastic lid fell on the ground i just filled up my drink and left. Never going here again
I usually have pretty good service ordering through the app. Never had issues until today. I ordered my food at 11:30am for pickup at noon. I go through the drive through and I have to pull up to the line. It should have already been ready. And then I waiting for about 20 minutes. Then the girl who brought it out to me accused me of snatching it from her and proceeded to cuss me, and yes I cussed her back. Yall need to do better
Manager is on it. Kid at counter said I couldn't have what was on the menu but she stepped in and corrected him!
All Day Menu= 24 Hours
Dude was rude
Atmosphere: 1
Food: 4
Service: 1
Very disappointing experience. Ordered a kids meal and items were missing from the box. When I pointed it out, there was no apology—just eye rolling from the staff. The place was also pretty dirty. Not the kind of service or care you expect, especially when ordering for kids.
Atmosphere: 1
Food: 3
Service: 1
Very fast service. Young lady at the counter was very courteous!! A fantastic Texas Double Whopper with Cheese in Wyoming!!
Atmosphere: 4
Food: 5
Service: 5
Waited 18 minutes to get my food that still wasn't ready.I drive semi truck and my truck was at the pump. More people in the building to get the job done , but they couldn't get the job done. The manager assistant manager, whoever that was should have got back there.And helped out instead of bagging food.. I will never eat at this burger. King or any other Burger King. Ever again, I will go to McDonald's and get it 4 to 6 minutes.. I also would not Getting fuel here for my semi truck ever again. No amount of excuses Can make up for customers waiting.. After a eighteen minutes , I just left The Food and drove off..
Atmosphere: 1
Food: 1
Service: 1
I like the flame grilled burgers but think they are too thin.
Atmosphere: 4
Food: 4
Service: 4
Very nice inside dining area
Atmosphere: 5
Food: 5
Service: 5
Don't eat hear very much
Atmosphere: 3
Food: 3
Service: 3
SAVE YOURSELF THE TROUBLE AND GO TO COOPER FARMA INSTEAD IF AT THIS EXIT. Trash all over the floors, trash and food on most of the tables. Waited 30 minutes for our order and it was not correct but after waiting that long I’m not going to wait another 30 while they fix it. This is supposed to be fast food, but I’ve never had service this slow (and I’ve driven Houston to Cincinnati and back 15x so I’ve stopped at a LOT of places for fast food). A woman (I’m assuming the manager) had to light a fire under the male employees butts then she went around emptying trash and stuff.
Atmosphere: 1
Food: 2
Service: 1
Restaurantji Recommends
Stopped on a slow Sunday. 3 young employees there. I asked for a whopper except on the smaller whopper Jr. Bun as I can't eat a lot of bread... cashier wasn't sure how to do this, so a young lady asked me.. and yes, they can do that..(No one ever ordered that before...) so they make tge full whopper meat patty put on a smaller jr bun. And tgey cooked fresh onion rings for mr. It was hot fresh and delicious. The 3 clerks couldn'thave been any nicer. You always hear the bad things. Criticisms. But this time its an excellent review. At Burger King!
Don’t order at this location unless you ask how long it is going to take to get your food. They are either under staffed or don’t have any one that wants to work. It took us a 1/2 hour to get 1 sandwich & fries. This is Not fast food… being at a Loves Truck Stop people should be able to get in and out.
Atmosphere: 3
Food: 3
Service: 1
Food was cold. Long wait times.
Atmosphere: 1
Food: 1
Service: 1
food was good.
Atmosphere: 5
Food: 3
Service: 4
I wish I could rate this lower. Where do I begin. Quite possibly the worst fast food joint in this town. Store is filthy, employees are apathetic and it's really damning that the GM there is also uncaring. I never seen a GM so mean and crappy to the employees and customers. For example I ordered from the drive thru and my drink wasn't filled up all the way and my order was completely wrong. Today I was picking up an order via the bk app and while the store was gonna be busy cuz of the rush, which understandable, after a long wait, the employee that handed me what was supposed to be 2 drinks only gave me one. When the plastic lid fell on the ground i just filled up my drink and left. Never going here again
Atmosphere: 1
Food: 1
Service: 1
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