Jack in the Box

14050 N Stemmons Fwy, Farmers Branch
(972) 243-7979

Recent Reviews

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Anna B

If your restaurant isn't going to make the food for Uber/Doordash orders then don't offer the service. Your employees habe made several drivers wait for long periods of time, accepting orders and then don't make the food. That is just wrong.

Juanita Sanchez

Great customer service from Marilyn!

Food: 5

Service: 5

Helen obege

This place deserves 0 stars!!!!! Do not eat at this nasty location terrible customer service no one speaks when you first walk in! They do not keep the lobby clean . And the manager Cindy clearly sees the mess and does nothing . I can only imagine how nasty it is behind the counter !

Atmosphere: 1

Food: 1

Service: 1

C. H.

Many time that i have ordered tacos 🌮 they are cold/ not even warm. As if the tacos are made up and sitting in grease. The place could be shut down for serving food at not hot enough temp. The tacos are actually cold 🥶 I doubt they even wear gloves. You can't really see the people working in the back and i'm actually scared even pull through her at night. With the young teenagers in charge! No telling what goes on. 🤮Uncleanliness.cold food! Get a manger to over see all this. Especially night shift. They've been cold
And greasy when I ordered in the daytime also

Food: 1

Wissam Abulaban

Okay food.

Andrew Gonzales

Never cook right

Jackie Below

Great customer service and the food was fresh and quick. Just what I needed 😌. And the cookies and cream shake...superb!

Atmosphere: 5

Food: 5

Service: 5

Casey Collins

It was good, and really hot

Atmosphere: 3

Food: 4

Service: 3

Recommended dishes: Egg Rolls

The Edge

Absolutely Horrible!!!!! This has to be the slowest drive thru on the planet. First you have to tell them multiple times at the speaker that you have a mobile order, & when you give them your name, they can't seem to understand it because they don't understand simple English. I was so upset by this terrible experience, I pulled into a car wash & threw all the food in the trash!!! ABSOLUTELY HORRIBLE!!!!!! THIS PLACE SUCKS!!!!! 2/24/25

Atmosphere: 1

Food: 1

Service: 1

Kimberly Britt

In app specials perfect for late night snacks 😋

Atmosphere: 3

Food: 4

Service: 4

Recommended dishes: Egg Rolls, Sourdough Jack, Curly Fries, Tiny Tacos

Bryce Vernon

Food was good but order was wrong and they didn't give me my debit card back. They fixed the order but i had to go inside to ask around for my card

Atmosphere: 3

Food: 3

Service: 1

Recommended dishes: Egg Rolls, Burger

Ruben Gonzalez

It’s Saturday 10:48am looks like a slow day, still all tables are dirty. I had to clean one my self. I hope next time I came back I don’t have the same experience.

Tony Smith

Every time I go here I get a stomach ache afterwards. I go here because novwhere else is 24 hours, but even with that I have to stop. I need to stock up on food from the grocery store because how could I have paid 16.65 to get a stomache ache from this processed foods place from hell? How do they stay in business and how do they average 4 stars when all they do is give people horrible gurgles in the digestive system? ENOUGH.

Atmosphere: 3

Food: 1

Service: 4

Tiffany Frye

Jesse was great! Very professional and nice!

Atmosphere: 5

Food: 5

Service: 5

R

Unfortunately I had a bad experience tonight with a lady. I placed my order, made me wait in the front about 15 minutes, when I received my order and checked I was missing 4 items...I was the only car.... at that time I was already disappointed. I come back around to tell her and she takes a full minute before she approached me. I told her what I was missing.. Leaves and comes back and has the audacity to ask me to park at the front. I told her no, I'll wait here, you already made me wait 15-20 mins and she said "I don't know what to tell you, they have to make them." I ended up just leaving and get home (I don't live far). To make things worst my Food was cold.... soggy fries and over salted .. Will not be returning ... Terrible service... Can't get a order right when No rush... highly doubt they can when in rush hour.

Atmosphere: 1

Food: 1

Service: 1

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