Panda Express

13110 Josey Ln, Farmers Branch
(972) 243-1907

Recent Reviews

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Robert Weir

Terrible location. Manager should be fired. Food is never kept up with and they won’t offer to prepare more. I won’t be returning to this location ever again. Walked out without ordering on last visit.

Atmosphere: 1

Food: 1

Service: 1

Oscar Sallgado

Not a fan off panda but today was pretty good

Atmosphere: 3

Food: 3

Service: 3

Maria

Sophia was really rice and helpful ! Really nice staff at night :) and they were cleaning love that

Atmosphere: 5

Food: 5

Service: 5

Shane B

Rude servers

Atmosphere: 1

Food: 1

Service: 1

Victor Bowling

They don't give you a fork when you go through the drive thru. They don't tell you and if you ask for one you are.told that they don't have any to give drive thru and that if you want one you have to come inside and get it your self.

Atmosphere: 1

Food: 1

Service: 1

Stephanie Carrillo

I got a bowl with 7 pieces of honey walnut shrimp and a bowl full of rice

Atmosphere: 5

Food: 3

Service: 5

Connor Osburn

Please get rid of the AI drive thru voice! It is such a hassle and slows down the line so much

Sandra Holt

Dont bother ordering on this branch specially if you only have 1hr break from work coz it would take almost 1hr to prepare the food for just 1 dish!!!!!! Never again!

Service: 1

Miss Autumn

The customer service could be better.

Atmosphere: 1

Service: 1

NANCY GONZALEZ

I stop to panda just because my daughter wants Panda but after this experience I never going to come back to this location I place my order at the speaker I came to the window young lady ask me for my order I told her my order she was frustrated and Sophia came and said that they don’t have my order that I need to came around the drive thru again because that’s no fair that person behind me already order I said I placed my order, let me talk to the manager on duty, she said we don’t have manager on Sunday really??? Who is in charge if something happens? Well we don’t have nobody !! I ask for the GM and his name is Kevin also I request his phone number but she just ignored me, I went to Jack in the box better service , they have a manager on duty and cheaper, Jack in Box definitely gained another client.!!!

Service: 1

Jose Gonzalez

Ordered online, told there was no manager on duty, to drive back around. Im done with this place.

Nestor

The food here is really good. I came today Wednesday at lunch and the ladies working were very kind. I didn't have the same good experience when we came a couple of days ago on a Sunday. One of the employees was a little rough with us. But today was perfect.

Atmosphere: 5

Food: 5

Service: 5

Emily Figueroa

My husband and I placed an order, and honestly, one of the employees had a really sour attitude. My husband asked for a specific meat, and she was about to give him the wrong one. When we corrected her, instead of just fixing it, she snapped back saying that wasn’t the name of the meat. The funny part is that the label on the display case clearly said the name my husband used. When I pointed that out, she got even more annoyed.

I get it—it’s not easy working on a Sunday for minimum wage, but at the end of the day, customers aren’t the ones to blame. The food itself was good, no complaints there, but the customer service was really disappointing.

Hopefully, she’ll one day find a job she actually enjoys and gets paid better, because maybe then her attitude would match the quality of the service.

Atmosphere: 1

Food: 3

Service: 1

Angelo Joseph

Food, service and atmosphere all great.

Atmosphere: 5

Food: 5

Service: 5

Claudia Cantu

Don’t even bother this place sucks. Prepare for 1 piece of meat from both entrees if you do. Absolutely the worst panda I’ve ordered from. And I’ve given them 3 chances.

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