Staff is great, but the food isn’t the best. Fries aren’t ever fresh. Also the speaker box needs to be fixed.
Atmosphere: 4
Food: 2
Service: 4
Milton Rodas
I think it's very good and everything, but not including at least 2 salads in a family combo is more
Atmosphere: 5
Food: 5
Service: 5
Christian Goggans
Absolutely no soda, was told I could get a hi-c but that a refund for the drink I paid for was said to be impossible. Employees laughed as we left, possibly the most unprofessional jack in the box in
Atmosphere: 1
Food: 1
Service: 1
Fernando Torres
This place can not get the order right ,communication between clerk manager and cook is nonexistent, some sort of language barrier ,
Atmosphere: 1
Food: 3
Service: 1
Recommended dishes: Breakfast Jack
Marc (DJBeard)
Let’s just say it was 11:38pm and we were told they are closed.
Service: 1
Joe Perez
Love da
Atmosphere: 5
Food: 5
Service: 5
Milton K (Stangbanger racing)
Great food. Drive thru needs better customer service skills.
Atmosphere: 4
Food: 4
Service: 3
Dominga Rodriguez & Maria Martinez
Inconsistent. Inhospitable. Mistake.I've had items left out on multiple occasions. Tried the new smash burger and loved it, but when ordered on another occasion quality was disappointing. The famous Jack's tacos aren't ever consistent either. I've attempted many times to allow this location to redeem themselves, but to no avail. Not worth the price tag or shameful regret. Only times I will go is when I'm a go-fer for family or friends.
Atmosphere: 1
Food: 1
Service: 1
Michael Smith
Ordered tacos burgers and fries wife never get food without ranch guy at window said all sauce is in bag and there was not 1 sauce ranch or hot sauce in bag then he says oh yea we ran out...ordered only 2 tacos with no sauce for the 3 year old and they gave us ALL tacos no sauce...$15 an hour lmao smh
Atmosphere: 1
Food: 1
Service: 1
Dan86tx sndvl
I made an mobile order, so get i got home i ate like half of my food, i found a piece of plastic inside my food. Everyone getting food from this place should look closely what is inside your food.
I am far from home so I'm not sure how this place works and I stopped because my 3yr old wanted some fries and nuggets and I went by the drive through and waited a few minutes I said "hello" a couple times and no reply and they was a message on the screen saying something about the system so I thought to myself maybe it doesn't work and went up to the window and explained it to the guy and his response was that It was my fault and I should get back in line and order . I don't see how it's my fault! He could of responded and ask me to give him a minute if he was that busy I dint mind but he dintrespon and his attitude was ugly and rude I understand If he was busy again I wouldn't mine waiting either way going up to the window wasn't going to change the time of my order I expect to wait even longer doing that..it makes me more mad because the food was for my baby
Azucena Oviedo
I've given them a chance 3 different times since our options are very limited here in Ferris. Each time it's been terrible. Absolutely terrible. The wait is ALWAYS ridiculously long. Not even busy but they take for freaking ever. This last time I went I waited a long time and yes its also my fault for not checking but I specifically asked for extra sauces, they repeated that back to me and guess what??? NOT A SINGLE SAUCE WHEN I GOT HOME! And I should have checked knowing each time we've been we have always been missing atleast 1 item. Do not recommend this location at all.
Staff is great, but the food isn’t the best. Fries aren’t ever fresh. Also the speaker box needs to be fixed.
Atmosphere: 4
Food: 2
Service: 4
I think it's very good and everything, but not including at least 2 salads in a family combo is more
Atmosphere: 5
Food: 5
Service: 5
Absolutely no soda, was told I could get a hi-c but that a refund for the drink I paid for was said to be impossible. Employees laughed as we left, possibly the most unprofessional jack in the box in
Atmosphere: 1
Food: 1
Service: 1
This place can not get the order right ,communication between clerk manager and cook is nonexistent, some sort of language barrier ,
Atmosphere: 1
Food: 3
Service: 1
Recommended dishes: Breakfast Jack
Let’s just say it was 11:38pm and we were told they are closed.
Service: 1
Love da
Atmosphere: 5
Food: 5
Service: 5
Great food. Drive thru needs better customer service skills.
Atmosphere: 4
Food: 4
Service: 3
Inconsistent. Inhospitable. Mistake.I've had items left out on multiple occasions. Tried the new smash burger and loved it, but when ordered on another occasion quality was disappointing. The famous Jack's tacos aren't ever consistent either. I've attempted many times to allow this location to redeem themselves, but to no avail. Not worth the price tag or shameful regret. Only times I will go is when I'm a go-fer for family or friends.
Atmosphere: 1
Food: 1
Service: 1
Ordered tacos burgers and fries wife never get food without ranch guy at window said all sauce is in bag and there was not 1 sauce ranch or hot sauce in bag then he says oh yea we ran out...ordered only 2 tacos with no sauce for the 3 year old and they gave us ALL tacos no sauce...$15 an hour lmao smh
Atmosphere: 1
Food: 1
Service: 1
I made an mobile order, so get i got home i ate like half of my food, i found a piece of plastic inside my food. Everyone getting food from this place should look closely what is inside your food.
Atmosphere: 1
Food: 1
Service: 1
Restaurantji Recommends
I am far from home so I'm not sure how this place works and I stopped because my 3yr old wanted some fries and nuggets and I went by the drive through and waited a few minutes I said "hello" a couple times and no reply and they was a message on the screen saying something about the system so I thought to myself maybe it doesn't work and went up to the window and explained it to the guy and his response was that It was my fault and I should get back in line and order . I don't see how it's my fault! He could of responded and ask me to give him a minute if he was that busy I dint mind but he dintrespon and his attitude was ugly and rude I understand If he was busy again I wouldn't mine waiting either way going up to the window wasn't going to change the time of my order I expect to wait even longer doing that..it makes me more mad because the food was for my baby
I've given them a chance 3 different times since our options are very limited here in Ferris. Each time it's been terrible. Absolutely terrible. The wait is ALWAYS ridiculously long. Not even busy but they take for freaking ever. This last time I went I waited a long time and yes its also my fault for not checking but I specifically asked for extra sauces, they repeated that back to me and guess what??? NOT A SINGLE SAUCE WHEN I GOT HOME! And I should have checked knowing each time we've been we have always been missing atleast 1 item. Do not recommend this location at all.
Atmosphere: 1
Food: 1
Service: 1
Great place for food and friendly people
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Cheeseburger, Breakfast Jack, Chicken Sandwich
The staff is very unfriendly, apparently they don't like the job.
Atmosphere: 1
Food: 1
Service: 1
Lazy and rude. Horrible combination.
Atmosphere: 1
Food: 1
Service: 1
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