They never answer the phone, and the only consistency they have is messing up orders! They need better management or more employees bc it’s horrendous.
Service: 1
Genevieve Cantu
This will be the second time I place an order and never get it delivered. I call and get hung up on.
Service: 1
Josias Gomez
Made a mobile order 30 minutes ahead of time I arrive at the restaurant and it’s not ready so they told me to pull around in the front and they still make me wait another 20 minutes. And I’m sitting in my car by the window and I’m looking up every once in a while watching them to see if they’re going to bring it out for me. They are all on their phones not doing anything so I walked in to ask them if it’s ready yet and it had been ready in the preheat oven for a while and never came outside to hand it to me. And then I checked my food and I asked for the veggies and it barely had any veggies. Don’t come to this location. They have terrible customer service.
Atmosphere: 1
Food: 1
Service: 1
Jorge Cardenas
Got food poisoning from the pizza
Atmosphere: 2
Food: 1
Service: 5
Catria Willoughby
I’m writing to report a very disappointing carry-out experience at your location.
I placed an order with a promised ready time of 10:02 PM. Upon arrival, I was told by the counter staff that my order would be ready in 5 minutes and to pull around front, where it would be brought out. I waited in my car for 30 minutes with no update. Had I not already paid, I would have left like the three other cars that gave up waiting.
When I returned to inquire, I expressed my frustration and suggested that a manager should have communicated the delay and offered some form of concession. The staff member responded defensively, saying not to be upset with her. I clarified that my concern was with management, not her. I was told the manager was in the restroom, but no one ever came out to address the situation.
This experience was unprofessional and unacceptable. I hope this feedback is taken seriously to improve service moving forward.
Atmosphere: 1
Food: 5
Service: 1
John Creel
Quick completion of my orders
Atmosphere: 4
Food: 4
Service: 4
Donna Castillo
I did not catch the name of the person at the drive through window today (7/15) but excellent customer service! definitely deserves a raise! Definitely made my day better ✨ thank you! #uriconic
Food: 4
Service: 5
Ashley Ruiz
I was waiting for my food at the window and when the guy gave me my pizza he called me the n word and I was very offended because I was apart of the black community.
Atmosphere: 1
Food: 2
Service: 1
Stephanie
The crew here always has the orders ready and made correctly. Kuddos!
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Boneless Wings, Pepperoni Pizza, Super Supreme Pizza, Triple Chocolate Brownie, 20oz Bottle Dr Pepper
This is the worst Pizza Hut I have ever been to. Wings are nasty and not fully cooked. Even the blue cheese sauce is bad. This is my first time tasting their wings hoping they would be better than the horrible pizza I had prior. I asked for spicy garlic and I don’t know what type of sauce I had. This is a waste of money. Not sure why this establishment is still Open.
xXYxuxyXx M8
Last 3 times my orders were wrong and missing items,I always choose to tipping the delivery person in cash but today the guy (doordash) just put the food in the floor and left without tip and his food bag, never ask for “contactless “
Joshua Pellum
Keep doing a great job Yiu al are going an amazing jo
Pac Sumners
Pizza was good. Service was very quick and friendly.
They never answer the phone, and the only consistency they have is messing up orders! They need better management or more employees bc it’s horrendous.
Service: 1
This will be the second time I place an order and never get it delivered. I call and get hung up on.
Service: 1
Made a mobile order 30 minutes ahead of time I arrive at the restaurant and it’s not ready so they told me to pull around in the front and they still make me wait another 20 minutes. And I’m sitting in my car by the window and I’m looking up every once in a while watching them to see if they’re going to bring it out for me. They are all on their phones not doing anything so I walked in to ask them if it’s ready yet and it had been ready in the preheat oven for a while and never came outside to hand it to me. And then I checked my food and I asked for the veggies and it barely had any veggies. Don’t come to this location. They have terrible customer service.
Atmosphere: 1
Food: 1
Service: 1
Got food poisoning from the pizza
Atmosphere: 2
Food: 1
Service: 5
I’m writing to report a very disappointing carry-out experience at your location.
I placed an order with a promised ready time of 10:02 PM. Upon arrival, I was told by the counter staff that my order would be ready in 5 minutes and to pull around front, where it would be brought out. I waited in my car for 30 minutes with no update. Had I not already paid, I would have left like the three other cars that gave up waiting.
When I returned to inquire, I expressed my frustration and suggested that a manager should have communicated the delay and offered some form of concession. The staff member responded defensively, saying not to be upset with her. I clarified that my concern was with management, not her. I was told the manager was in the restroom, but no one ever came out to address the situation.
This experience was unprofessional and unacceptable. I hope this feedback is taken seriously to improve service moving forward.
Atmosphere: 1
Food: 5
Service: 1
Quick completion of my orders
Atmosphere: 4
Food: 4
Service: 4
I did not catch the name of the person at the drive through window today (7/15) but excellent customer service! definitely deserves a raise! Definitely made my day better ✨ thank you! #uriconic
Food: 4
Service: 5
I was waiting for my food at the window and when the guy gave me my pizza he called me the n word and I was very offended because I was apart of the black community.
Atmosphere: 1
Food: 2
Service: 1
The crew here always has the orders ready and made correctly. Kuddos!
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Boneless Wings, Pepperoni Pizza, Super Supreme Pizza, Triple Chocolate Brownie, 20oz Bottle Dr Pepper
The drive thru pick up window is great.
Food: 5
Service: 5
Restaurantji Recommends
This is the worst Pizza Hut I have ever been to. Wings are nasty and not fully cooked. Even the blue cheese sauce is bad. This is my first time tasting their wings hoping they would be better than the horrible pizza I had prior. I asked for spicy garlic and I don’t know what type of sauce I had. This is a waste of money. Not sure why this establishment is still
Open.
Last 3 times my orders were wrong and missing items,I always choose to tipping the delivery person in cash but today the guy (doordash) just put the food in the floor and left without tip and his food bag, never ask for “contactless “
Keep doing a great job Yiu al are going an amazing jo
Pizza was good. Service was very quick and friendly.
Toppings were less than ever before.
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