Good job just not into Taco Bell anymore not young anymore I want the real stuff! It's fresh and clean store tho
Atmosphere: 5
Food: 5
Service: 5
Jr Pita
In an era where customer service often feels like an afterthought, it is both refreshing and inspiring to encounter individuals who go above and beyond their responsibilities to create meaningful, positive experiences for others. My recent visit to Taco Bell stands as a testament to the impact that one dedicated employee can have. Angel Mata, a team member at the Taco Bell location I visited, transformed what I expected to be a quick, routine stop into an exceptional and memorable dining experience. This essay details how Angel’s professionalism, warmth, and attention to detail made my visit extraordinary and why individuals like him are vital to the continued success and reputation of businesses like Taco Bell.
A First Impression That Stood Out
From the moment I walked through the door, Angel Mata’s presence was impossible to overlook. Greeted with a genuine smile and an enthusiastic “Welcome to Taco Bell!” I immediately felt like more than just another customer. Angel’s demeanor was warm, approachable, and energized—traits that can often be hard to find in the fast-paced environment of quick-service restaurants. This first impression set the tone for the rest of my visit and established a level of service that exceeded my expectations.
First impressions are powerful in shaping customer perception, and Angel instinctively understood this. His friendly greeting wasn’t just performative; it felt sincere. He didn’t rush through it or deliver it robotically. Instead, he made eye contact, smiled genuinely, and took a moment to ensure I felt acknowledged. These subtle details—while small—created a sense of welcome that made a lasting impact.
Unmatched Product Knowledge and Attention to Detail
As I approached the counter to place my order, Angel demonstrated an exceptional understanding of Taco Bell’s menu, promotions, and customization options. I had several questions about vegetarian modifications, and rather than showing signs of impatience or uncertainty, Angel confidently guided me through the options. He offered creative suggestions, explained ingredient substitutions clearly, and even mentioned some lesser-known off-menu items that could suit my dietary needs.
What stood out most during this interaction was Angel’s ability to communicate in a way that was both informative and respectful. He never made me feel like I was being difficult or taking too much time. On the contrary, he treated each of my questions as valid and important, demonstrating a level of care and professionalism rarely encountered in fast food settings.
Moreover, he double-checked the modifications before sending the order to the kitchen, ensuring that everything aligned with my preferences. This level of attention to detail exemplifies the kind of customer-first mindset that every service-based business should aspire to foster.
Over all the best fast food experience in my life.
Atmosphere: 5
Food: 5
Service: 5
Ramon Garcia
Taco Bell…. What can I say… Today you have blown me away. Affordable food, great atmosphere, clean tables, clean facilities, overall the cleanest Mexican fast food restaurant I have seen. The most remarkable aspect of this fine dining experience is the sweet guy by the name of Angel. He is the reason my food came out so delicious and quick and is the main reason for why I am writing this review. I will say I will be coming to this establishment a lot more just for this young guy..
Atmosphere: 5
Food: 4
Service: 5
Shanon Vavra
Placed an order for delivery. Upon receiving food the order was completely wrong. I ordered extra beef on my nachos bell grande, did not receive extra. Told them no lettuce, no tomato's no beans. It was delivered with everything I ask to be omitted, but not with the extra I paid for. They do not care
Atmosphere: 1
Food: 1
Service: 1
Joey Balderas
Great customer service and the food like always was amazing!!
Atmosphere: 5
Food: 5
Service: 5
Drip Gawd
Food was just thrown in the bag and they always forget something but if you stay at the window to check your items they try to rush you out of there drive thru.
Atmosphere: 1
Food: 1
Service: 1
Kareem Sakur
Terrible experience I had at a Taco Bell. Forgot to sub beans for beef on my two burritos. Went back and they forgot again after I returned home. Spent 2 hours just to go home with something I couldn’t eat.
Captain Batts
Customer service was horrible. They also forgot some items and I had to wait in the drive thru line again.
Atmosphere: 1
Food: 1
Service: 1
Wendy Fisher
Definitely better than Red Oak location
Atmosphere: 3
Food: 4
Service: 4
Belinda Kelly
Drive thru lady did a great job considering they have horrible construction and makes it hard to hear. She was very friendly and was very understanding.
I Love taco bell my spot ? The last 2 times i came through drive ? Food was cold 🥶 purchased nuggets both time fries were hard
Nora Henderson
fresh food quick service
Shraddha Kalsait
It was nice experience to enjoy American hotel. Pricing is good. Dishes are well prepared considering Americans however Indians can also enjoy the food
Marisol Becerra
The main reason for the 5 stars is the service. The folks working are always so polite and have the food ready by the time I get to the window. Very impressed with their efficiency! The meat could taste a little better compared to other Taco Bells I've gone to but overall I always know I'll get great service when I go.
Anita Dean
I had Huber delivered to my place of work and my body is full of welts. I called and Gabby the Gm that's what she called herself said no one has skin illness I didn't ask for that I wanted to m know if anyone had gotten sick. SHE pretty much dismissing me, then said the Huber driver doesn't work for us again I wanted to know about the people that prepare the food!
Good job just not into Taco Bell anymore not young anymore I want the real stuff! It's fresh and clean store tho
Atmosphere: 5
Food: 5
Service: 5
In an era where customer service often feels like an afterthought, it is both refreshing and inspiring to encounter individuals who go above and beyond their responsibilities to create meaningful, positive experiences for others. My recent visit to Taco Bell stands as a testament to the impact that one dedicated employee can have. Angel Mata, a team member at the Taco Bell location I visited, transformed what I expected to be a quick, routine stop into an exceptional and memorable dining experience. This essay details how Angel’s professionalism, warmth, and attention to detail made my visit extraordinary and why individuals like him are vital to the continued success and reputation of businesses like Taco Bell.
A First Impression That Stood Out
From the moment I walked through the door, Angel Mata’s presence was impossible to overlook. Greeted with a genuine smile and an enthusiastic “Welcome to Taco Bell!” I immediately felt like more than just another customer. Angel’s demeanor was warm, approachable, and energized—traits that can often be hard to find in the fast-paced environment of quick-service restaurants. This first impression set the tone for the rest of my visit and established a level of service that exceeded my expectations.
First impressions are powerful in shaping customer perception, and Angel instinctively understood this. His friendly greeting wasn’t just performative; it felt sincere. He didn’t rush through it or deliver it robotically. Instead, he made eye contact, smiled genuinely, and took a moment to ensure I felt acknowledged. These subtle details—while small—created a sense of welcome that made a lasting impact.
Unmatched Product Knowledge and Attention to Detail
As I approached the counter to place my order, Angel demonstrated an exceptional understanding of Taco Bell’s menu, promotions, and customization options. I had several questions about vegetarian modifications, and rather than showing signs of impatience or uncertainty, Angel confidently guided me through the options. He offered creative suggestions, explained ingredient substitutions clearly, and even mentioned some lesser-known off-menu items that could suit my dietary needs.
What stood out most during this interaction was Angel’s ability to communicate in a way that was both informative and respectful. He never made me feel like I was being difficult or taking too much time. On the contrary, he treated each of my questions as valid and important, demonstrating a level of care and professionalism rarely encountered in fast food settings.
Moreover, he double-checked the modifications before sending the order to the kitchen, ensuring that everything aligned with my preferences. This level of attention to detail exemplifies the kind of customer-first mindset that every service-based business should aspire to foster.
Over all the best fast food experience in my life.
Atmosphere: 5
Food: 5
Service: 5
Taco Bell…. What can I say… Today you have blown me away. Affordable food, great atmosphere, clean tables, clean facilities, overall the cleanest Mexican fast food restaurant I have seen. The most remarkable aspect of this fine dining experience is the sweet guy by the name of Angel. He is the reason my food came out so delicious and quick and is the main reason for why I am writing this review. I will say I will be coming to this establishment a lot more just for this young guy..
Atmosphere: 5
Food: 4
Service: 5
Placed an order for delivery. Upon receiving food the order was completely wrong. I ordered extra beef on my nachos bell grande, did not receive extra. Told them no lettuce, no tomato's no beans. It was delivered with everything I ask to be omitted, but not with the extra I paid for. They do not care
Atmosphere: 1
Food: 1
Service: 1
Great customer service and the food like always was amazing!!
Atmosphere: 5
Food: 5
Service: 5
Food was just thrown in the bag and they always forget something but if you stay at the window to check your items they try to rush you out of there drive thru.
Atmosphere: 1
Food: 1
Service: 1
Terrible experience I had at a Taco Bell. Forgot to sub beans for beef on my two burritos. Went back and they forgot again after I returned home. Spent 2 hours just to go home with something I couldn’t eat.
Customer service was horrible. They also forgot some items and I had to wait in the drive thru line again.
Atmosphere: 1
Food: 1
Service: 1
Definitely better than Red Oak location
Atmosphere: 3
Food: 4
Service: 4
Drive thru lady did a great job considering they have horrible construction and makes it hard to hear. She was very friendly and was very understanding.
Restaurantji Recommends
I Love taco bell my spot ? The last 2 times i came through drive ? Food was cold 🥶 purchased nuggets both time fries were hard
fresh food quick service
It was nice experience to enjoy American hotel. Pricing is good. Dishes are well prepared considering Americans however Indians can also enjoy the food
The main reason for the 5 stars is the service. The folks working are always so polite and have the food ready by the time I get to the window. Very impressed with their efficiency! The meat could taste a little better compared to other Taco Bells I've gone to but overall I always know I'll get great service when I go.
I had Huber delivered to my place of work and my body is full of welts. I called and Gabby the Gm that's what she called herself said no one has skin illness I didn't ask for that I wanted to m know if anyone had gotten sick. SHE pretty much dismissing me, then said the Huber driver doesn't work for us again I wanted to know about the people that prepare the food!
Atmosphere: 1
Food: 1
Service: 1
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