This place never gets my order right and is always understaffed so it takes forever. The ONE employee I did order with was very nice. The management needs to get it together. It's embarrassing to the staff when they are on display for all to see while they fumble around and make every order wrong. Spent $23 on something I didn't order, and I did not eat. I'm not coming to this Arbys anymore. It's not worth getting out of the car for. I'll go to a drive through off post.
Addison
It was amazing and. Awsome the emploeys are so nice and kind.
Atmosphere: 5
Food: 5
Service: 5
Eloisa
Outstanding service! The staff at this Arby's is incredibly friendly and efficient. They genuinely care about their customers and go above and beyond to make every visit a great one. A truly five-star experience that keeps me coming back.
Atmosphere: 5
Food: 5
Service: 5
Antonyo Ortiz
Absolutely wonderful service from Nea she was quick and very helpful š Give that girl a raise
Service: 5
Help You
This was by far the best fast food experience! I enjoyed Karenās customer service and Neaās enthusiasm; Their shop was extremely clean, the food was freshly made and they were great. I recommend, 100/10.
Atmosphere: 5
Food: 5
Service: 5
Lisa Marie
My favorite Arby's! Staff is friendly and efficient.
Atmosphere: 5
Food: 5
Service: 5
Patricia Wilmore
I had an amazing burger at the Big Spring location so I told my husband about it and wanted to try it again at our local fort cavazos location. I ordered the tailgate burger meal, and asked for a pumpkin turnover and Karen, the staff said only apple was available and I told her that when I ordered before, they asked me which flavor I wanted so I knew I had a choice. She said, āno, just apple.ā So my husband ordered an extra pumpkin turnover for me. Then I asked for curly fries, because in big spring, the staff asked me which kind of fries I wanted, but at ft cavazos, Karen pointed to the picture and said only the regular fries come with the order. Again, I told her when I ordered this meal previously, I was asked which ones I wanted. Again she said only the regular fries are available with this order but sheād give curly fries to me this time only. After we sat down, I got online and pretended to order the same exact meal online through the ap from the same fort cavazos store and I was given the choice of turnover and choice of fries. So it was just the staff named Karen being aāKarenā when I came to the commissary bragging to my husband about how delicious the meal was, we were only to be disappointed at a staff member who thought she had a tiny bit of power.
Atmosphere: 5
Food: 5
Service: 1
Recommended dishes: Arby's Signature Sandwiches
Karen Valverde
Excellent food
Perla K
Going along with everyone else , I wish they would put a sign that says they close at 6pm instead of just leaving you there standing like a lost goldfish, and the employees do not verbalize that they are closed unless you ask. Also why do they close earlier than the rest of the food court? And no I am not gonna further share on your website. Iām too hungry now to copy and paste this paragraph all over again.
They are constantly closing at least an hour before they are supposed. If thatās their new hours then they need to update their signs and website.
Joe rag
Really rude staff.
Service: 1
MicklovinFilms
Very rude disgruntled employees if you show up right before theyāre about to close. They close at 6:00PM, but Google says 9:00PMā¦ Prices are getting more expensive for no reason and the service isnāt improvingā¦ The 2 for $6 deal is now 2 for $7, how ridiculous! And they wonder why no one eats here! Wonder how some of these Arbys still stay in businessā¦
jyri gray
The 2 working this evening were great conversation and did a great job with such a small staff.
This place never gets my order right and is always understaffed so it takes forever. The ONE employee I did order with was very nice. The management needs to get it together. It's embarrassing to the staff when they are on display for all to see while they fumble around and make every order wrong. Spent $23 on something I didn't order, and I did not eat. I'm not coming to this Arbys anymore. It's not worth getting out of the car for. I'll go to a drive through off post.
It was amazing and. Awsome the emploeys are so nice and kind.
Atmosphere: 5
Food: 5
Service: 5
Outstanding service! The staff at this Arby's is incredibly friendly and efficient. They genuinely care about their customers and go above and beyond to make every visit a great one. A truly five-star experience that keeps me coming back.
Atmosphere: 5
Food: 5
Service: 5
Absolutely wonderful service from Nea she was quick and very helpful š Give that girl a raise
Service: 5
This was by far the best fast food experience! I enjoyed Karenās customer service and Neaās enthusiasm; Their shop was extremely clean, the food was freshly made and they were great. I recommend, 100/10.
Atmosphere: 5
Food: 5
Service: 5
My favorite Arby's! Staff is friendly and efficient.
Atmosphere: 5
Food: 5
Service: 5
I had an amazing burger at the Big Spring location so I told my husband about it and wanted to try it again at our local fort cavazos location. I ordered the tailgate burger meal, and asked for a pumpkin turnover and Karen, the staff said only apple was available and I told her that when I ordered before, they asked me which flavor I wanted so I knew I had a choice. She said, āno, just apple.ā So my husband ordered an extra pumpkin turnover for me. Then I asked for curly fries, because in big spring, the staff asked me which kind of fries I wanted, but at ft cavazos, Karen pointed to the picture and said only the regular fries come with the order. Again, I told her when I ordered this meal previously, I was asked which ones I wanted. Again she said only the regular fries are available with this order but sheād give curly fries to me this time only. After we sat down, I got online and pretended to order the same exact meal online through the ap from the same fort cavazos store and I was given the choice of turnover and choice of fries. So it was just the staff named Karen being aāKarenā when I came to the commissary bragging to my husband about how delicious the meal was, we were only to be disappointed at a staff member who thought she had a tiny bit of power.
Atmosphere: 5
Food: 5
Service: 1
Recommended dishes: Arby's Signature Sandwiches
Excellent food
Going along with everyone else , I wish they would put a sign that says they close at 6pm instead of just leaving you there standing like a lost goldfish, and the employees do not verbalize that they are closed unless you ask. Also why do they close earlier than the rest of the food court? And no I am not gonna further share on your website. Iām too hungry now to copy and paste this paragraph all over again.
Atmosphere: 1
Service: 1
My son liked it, so, is good
Atmosphere: 4
Food: 4
Service: 4
Restaurantji Recommends
My son liked it, so, is good
Atmosphere: 4
Food: 4
Service: 4
They are constantly closing at least an hour before they are supposed. If thatās their new hours then they need to update their signs and website.
Really rude staff.
Service: 1
Very rude disgruntled employees if you show up right before theyāre about to close. They close at 6:00PM, but Google says 9:00PMā¦ Prices are getting more expensive for no reason and the service isnāt improvingā¦ The 2 for $6 deal is now 2 for $7, how ridiculous! And they wonder why no one eats here! Wonder how some of these Arbys still stay in businessā¦
The 2 working this evening were great conversation and did a great job with such a small staff.
Atmosphere: 5
Food: 4
Service: 5
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