The girl in the drive thru working October 9th has a rude attitude and she seems like she does not want to work there. I have no idea why she’s working there in the first place. She was on her phone on a call the whole time I was in drive-through
Dana Rogers
Denys and Arias assisted us with our breakfast order this Sunday morning around 8:30. They were the epitome of great customer service. Genuinely friendly, happy to be there, totally efficient. So refreshing to experience these 2 ladies compared to prior experiences. Good job ladies. The hash brown was extra greasy and the floor was due for a quick sweep, but these 2 ladies started my day off with a smile.
Atmosphere: 4
Food: 4
Service: 5
Jason “TheRealDJVybz” Boxie
If you don't want to do your job at 3:30 in the morning, then say that or put a sign up. Instead, you have people waiting in line to place they're order, but no one never comes to the windo, when we can see you in the back doing nothing. ?
Atmosphere: 1
Food: 2
Service: 1
Joe Beasley
It had been a while since I have been to jack in the box so I was ready to pick up a quick snack after getting off of work but this location beyond the worst fast food restaurant in Fresno. I do understand they will continue to receive local customers because it is quick and easy access but this location is not even treating its own community with respect and curiosity. Hell the community is the only reason why the location is still surviving. If any one ready this I urge you to eat else where. I ordered online and arrived 20 minutes before restaurant access but decided to drive thru. I place an order and proceeded to pull up then pay and pick up my mobile order. I then asked was everything in the bag in which the young lady replied yes. I drove around and parked so I could check my order and find out I was missing half of my order. I pulled to the front door to enter but it was locked but was greeted but young children to whom I had to tell “I am missing half my order”. The young child then ran to the counter to tell whom ever in which the child told me to pull around. After 10 minutes of waiting for an order they was not fulfilled I was greeted by a typical attitude like I did something wrong but was just only waiting for my order that I paid for. The “typical” was aggressive and angry and then tried to charge me for condiments that were placed in the online order. Locals of Fresno please drive 5 minutes down the road if you want jack in the box this location dose not care.
A big round of applause to the crew working tonight 8/17/24 9pm went through the drive thru hungry as always. And my food was all made fresh and hot. And friendly customer service. Really appreciate your hard work, ladies.
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Egg Rolls, Burger
Will Hubbard
Food quality is quite low and now they charge for EVERYTHING, but you get MUCH LESS!!!
The lady named ashley ordered a large order of food expected it would be some weight. It does not give us a complete order and we asked her if the order was complete, she assured me that it was took a very long time. Very poor service. Very bad quality of food. Disappointing to say these, someone needs to shut this one down.
The service was great, and the employees were friendly, but sadly, the food was not the way I remember it the last time I ate at a J-in-the-B in 2013. It seems to be a requirement now at all fast food restaurants to smash or flatten burgers down, so everything falls out the sides when you bite into it. Gone are the days when you could eat in your car without making a mess.
Atmosphere: 3
Food: 1
Service: 5
Jesse james
How y’all give me a taco with nun in it, straight tortilla. And where’s my cheesecake???
Atmosphere: 1
Food: 1
Service: 2
Recommended dishes: Curly Fries
Julius Ceaser
Went 2 times today. First visit was good and hot. Second visit same day was okay not as hot. Like food had been sitting for a few minutes.
Atmosphere: 4
Food: 3
Service: 4
Recommended dishes: Curly Fries, 2 Tacos
Kimberly U.
The food is always so fresh and the workers are always so friendly to me. Thank you guys for all that you do!
Great food great service!
Atmosphere: 5
Food: 5
Service: 5
Like any place
Atmosphere: 4
Food: 4
Service: 4
The girl in the drive thru working October 9th has a rude attitude and she seems like she does not want to work there. I have no idea why she’s working there in the first place. She was on her phone on a call the whole time I was in drive-through
Denys and Arias assisted us with our breakfast order this Sunday morning around 8:30. They were the epitome of great customer service. Genuinely friendly, happy to be there, totally efficient. So refreshing to experience these 2 ladies compared to prior experiences. Good job ladies. The hash brown was extra greasy and the floor was due for a quick sweep, but these 2 ladies started my day off with a smile.
Atmosphere: 4
Food: 4
Service: 5
If you don't want to do your job at 3:30 in the morning, then say that or put a sign up. Instead, you have people waiting in line to place they're order, but no one never comes to the windo, when we can see you in the back doing nothing. ?
Atmosphere: 1
Food: 2
Service: 1
It had been a while since I have been to jack in the box so I was ready to pick up a quick snack after getting off of work but this location beyond the worst fast food restaurant in Fresno. I do understand they will continue to receive local customers because it is quick and easy access but this location is not even treating its own community with respect and curiosity. Hell the community is the only reason why the location is still surviving. If any one ready this I urge you to eat else where. I ordered online and arrived 20 minutes before restaurant access but decided to drive thru. I place an order and proceeded to pull up then pay and pick up my mobile order. I then asked was everything in the bag in which the young lady replied yes. I drove around and parked so I could check my order and find out I was missing half of my order. I pulled to the front door to enter but it was locked but was greeted but young children to whom I had to tell “I am missing half my order”. The young child then ran to the counter to tell whom ever in which the child told me to pull around. After 10 minutes of waiting for an order they was not fulfilled I was greeted by a typical attitude like I did something wrong but was just only waiting for my order that I paid for. The “typical” was aggressive and angry and then tried to charge me for condiments that were placed in the online order. Locals of Fresno please drive 5 minutes down the road if you want jack in the box this location dose not care.
Atmosphere: 1
Food: 1
Service: 1
Recommended dishes: Curly Fries, Jumbo Jack, Burger
A big round of applause to the crew working tonight 8/17/24 9pm went through the drive thru hungry as always. And my food was all made fresh and hot. And friendly customer service. Really appreciate your hard work, ladies.
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Egg Rolls, Burger
Food quality is quite low and now they charge for EVERYTHING, but you get MUCH LESS!!!
Atmosphere: 2
Food: 2
Service: 3
Recommended dishes: Jumbo Jack, Ultimate Cheeseburger
Really bad service
Atmosphere: 1
Food: 1
Service: 1
The lady named ashley ordered a large order of food expected it would be some weight. It does not give us a complete order and we asked her if the order was complete, she assured me that it was took a very long time. Very poor service. Very bad quality of food. Disappointing to say these, someone needs to shut this one down.
Atmosphere: 1
Food: 1
Service: 1
Restaurantji Recommends
The service was great, and the employees were friendly, but sadly, the food was not the way I remember it the last time I ate at a J-in-the-B in 2013. It seems to be a requirement now at all fast food restaurants to smash or flatten burgers down, so everything falls out the sides when you bite into it. Gone are the days when you could eat in your car without making a mess.
Atmosphere: 3
Food: 1
Service: 5
How y’all give me a taco with nun in it, straight tortilla. And where’s my cheesecake???
Atmosphere: 1
Food: 1
Service: 2
Recommended dishes: Curly Fries
Went 2 times today. First visit was good and hot. Second visit same day was okay not as hot. Like food had been sitting for a few minutes.
Atmosphere: 4
Food: 3
Service: 4
Recommended dishes: Curly Fries, 2 Tacos
The food is always so fresh and the workers are always so friendly to me. Thank you guys for all that you do!
Atmosphere: 5
Food: 5
Service: 5
It's
Atmosphere: 5
Food: 5
Service: 5
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