Have always loved Papa John’s Pizza. It never disappoints. This location too lived upto the standards. Right from person taking our order to the person handing the order for carry out.
Atmosphere: 5
Food: 5
Service: 5
Ice Writes
You’ve got to get a manager in this place. When customers come in they can’t be told to wait so you can put stickers on the boxes and after the pizza is ready the employee doesn’t get it for the customer waiting, they just continue to put stickers on. The place is nasty. You also need to sync up the app that says the pizza is ready with the actual time of readiness. Who manages this place?
Atmosphere: 1
Food: 2
Service: 1
Tom Watson
Don't order delivery, pizza came slid over to one side and soda was room temp. Pre tipped so I guess he figured he didn't have to care
Atmosphere: 1
Food: 1
Service: 1
Kurt
Alexia was lovely this evening. my Pizza was delayed and she was so kind to my daughter. She gave her a sprite for the delay. it made her so happy.
Food: 3
Service: 5
Deborah Edwards
Great Pizza...
Atmosphere: 4
Food: 5
Service: 5
Lindsey New
Pizza came half cut. Paid for a tip through the website and the driver wanted another tip added on. When I didnt add one, as I already paid the tip and it already went through my bank account, he gave me a dirty look and half-ass handed the pizza over. Done with papa johns
Atmosphere: 1
Food: 1
Service: 1
thomas hawkins
Thanks Papa John’s Friendswood for ruining family pizza night by cancelling our order and not even nothing to contact us. Waited for us to contact, lied and said it was on the way, waited longer just for it to be cancelled. This is the 2nd time in the past month we’ve had issues with this store. Poor service and poor food quality.
Atmosphere: 1
Food: 1
Service: 1
Kevin Knight
My pizzas were exactly what I ordered. Great taste! The delivery girl was very nice and handled my order with care! If I could, I’d go back and give her a bigger tip!
Atmosphere: 5
Food: 5
Service: 5
Jimmy Hayes
This is a very disappointing Papa John's. I had ordered an Ultimate Pepperoni Pizza, I get regular pepperoni. Then I order bread sticks, then I get flavorless, unseasoned, gross, and depressing ones. Not ONE ounce of seasoning or even any oil or anything in there. Just straight bread. How does one manage to do that? Disgusting. Then, I ordered an 8pc of Buffalo Boneless Wings, and I receive them as bone in. The only thing they got right was my two liter of Mountain Dew, which I wouldn't be surprised was messed up somehow as well. This is so disappointing especially as the grand total was $60. A waste of money and time. If you can't make an order right, don't make one at all then. Either the workers need to go through better training, or the place should be shut down. This isn't the first time I've had a bad experience with this particular one. Do better.
Never had any issues at this location. Pizza is always well made and delicious 😋
Alex Babers
A couple weeks ago my wife ordered some pizzas bread sticks and extra ranch both pizza were under cooked and doughey in the middle called spoke to a manager said would replace the order do to inconvenience call the other night no record and would not make it right and refused to give me corporate number
Food: 1
Service: 1
Christine W
The best Stuffed Crust Pizza around, hands down! The service is great as well.
Atmosphere: 5
Food: 5
Service: 5
Meals Made Healthy
This papa Johns is horrible. I ordered a Italian sausage, bacon, mushroom pizza and the first thing they delivered a Italian sausage, onion, mushroom pizza. I don’t eat raw onions, never have, never will, the crunch of the raw onion disgusts me. So I call back and supposedly they’re correcting my order & sending a new one out. So when the new order gets here it’s just pepperoni. I didn’t ask for that and I don’t like pepperoni because it’s greasy and isn’t what I ordered. I didn’t even call back for the 3rd time because if they couldn’t get the order right the first 2 times, i have no confidence they’ll get it right the 3rd time & I don’t want my food contaminated. I’ve lived in the area for 14 months & this is my first & last time ordering. I planned on ordering from Domino’s today but didn’t because they removed one of my favorite items & i decided to try Papa Johns which was a big mistake. So after the second messed up order i called back 5x to get a refund and got hung up on every time. So i take the pizzas and wings back up to papa johns(15 minute drive) & tell lex i want a refund. For whatever reason she tries to remake the pizzas again and i tell her NO, I WANT A REFUND. So she says because she processed the order as remake she doesn’t have the ability to issue a refund & gives me Branden’s number who she says is the GM & owner. I called Branden & of course he doesn’t answer. So lex says he’ll be there tomorrow so after I’m done handling my business tomorrow i’ll be back up there & will update my reviews
Update: Branden issued me a cash refund the next day. I think it's safer to just order from uber eats or DoorDash. I know the drivers aren't vetted, but I've never had this bad of a delivery experience with either of those services. Sure my order might not be accurate, but at least i usually receive an instant credit & don't have to drive back to the restaurant to get it
Atmosphere: 1
Food: 1
Service: 1
Jennifer Cantrell
Sweet sauce, sweet dough, soggy in the middle it's just bad pizza. I ordered well done and it was still wet and soggy in a 4" center circle. I hadn't ordered in a few years and now I remember why. Yuck.
The quantity is too small for the prices
Atmosphere: 1
Food: 3
Service: 2
Have always loved Papa John’s Pizza. It never disappoints. This location too lived upto the standards. Right from person taking our order to the person handing the order for carry out.
Atmosphere: 5
Food: 5
Service: 5
You’ve got to get a manager in this place. When customers come in they can’t be told to wait so you can put stickers on the boxes and after the pizza is ready the employee doesn’t get it for the customer waiting, they just continue to put stickers on. The place is nasty. You also need to sync up the app that says the pizza is ready with the actual time of readiness. Who manages this place?
Atmosphere: 1
Food: 2
Service: 1
Don't order delivery, pizza came slid over to one side and soda was room temp. Pre tipped so I guess he figured he didn't have to care
Atmosphere: 1
Food: 1
Service: 1
Alexia was lovely this evening. my Pizza was delayed and she was so kind to my daughter. She gave her a sprite for the delay. it made her so happy.
Food: 3
Service: 5
Great Pizza...
Atmosphere: 4
Food: 5
Service: 5
Pizza came half cut. Paid for a tip through the website and the driver wanted another tip added on. When I didnt add one, as I already paid the tip and it already went through my bank account, he gave me a dirty look and half-ass handed the pizza over. Done with papa johns
Atmosphere: 1
Food: 1
Service: 1
Thanks Papa John’s Friendswood for ruining family pizza night by cancelling our order and not even nothing to contact us. Waited for us to contact, lied and said it was on the way, waited longer just for it to be cancelled. This is the 2nd time in the past month we’ve had issues with this store. Poor service and poor food quality.
Atmosphere: 1
Food: 1
Service: 1
My pizzas were exactly what I ordered. Great taste! The delivery girl was very nice and handled my order with care! If I could, I’d go back and give her a bigger tip!
Atmosphere: 5
Food: 5
Service: 5
This is a very disappointing Papa John's. I had ordered an Ultimate Pepperoni Pizza, I get regular pepperoni. Then I order bread sticks, then I get flavorless, unseasoned, gross, and depressing ones. Not ONE ounce of seasoning or even any oil or anything in there. Just straight bread. How does one manage to do that? Disgusting. Then, I ordered an 8pc of Buffalo Boneless Wings, and I receive them as bone in. The only thing they got right was my two liter of Mountain Dew, which I wouldn't be surprised was messed up somehow as well. This is so disappointing especially as the grand total was $60. A waste of money and time. If you can't make an order right, don't make one at all then. Either the workers need to go through better training, or the place should be shut down. This isn't the first time I've had a bad experience with this particular one. Do better.
Atmosphere: 1
Food: 1
Service: 2
Restaurantji Recommends
Never had any issues at this location. Pizza is always well made and delicious 😋
A couple weeks ago my wife ordered some pizzas bread sticks and extra ranch both pizza were under cooked and doughey in the middle called spoke to a manager said would replace the order do to inconvenience call the other night no record and would not make it right and refused to give me corporate number
Food: 1
Service: 1
The best Stuffed Crust Pizza around, hands down! The service is great as well.
Atmosphere: 5
Food: 5
Service: 5
This papa Johns is horrible. I ordered a Italian sausage, bacon, mushroom pizza and the first thing they delivered a Italian sausage, onion, mushroom pizza. I don’t eat raw onions, never have, never will, the crunch of the raw onion disgusts me. So I call back and supposedly they’re correcting my order & sending a new one out. So when the new order gets here it’s just pepperoni. I didn’t ask for that and I don’t like pepperoni because it’s greasy and isn’t what I ordered. I didn’t even call back for the 3rd time because if they couldn’t get the order right the first 2 times, i have no confidence they’ll get it right the 3rd time & I don’t want my food contaminated. I’ve lived in the area for 14 months & this is my first & last time ordering. I planned on ordering from Domino’s today but didn’t because they removed one of my favorite items & i decided to try Papa Johns which was a big mistake. So after the second messed up order i called back 5x to get a refund and got hung up on every time. So i take the pizzas and wings back up to papa johns(15 minute drive) & tell lex i want a refund. For whatever reason she tries to remake the pizzas again and i tell her NO, I WANT A REFUND. So she says because she processed the order as remake she doesn’t have the ability to issue a refund & gives me Branden’s number who she says is the GM & owner. I called Branden & of course he doesn’t answer. So lex says he’ll be there tomorrow so after I’m done handling my business tomorrow i’ll be back up there & will update my reviews
Update: Branden issued me a cash refund the next day. I think it's safer to just order from uber eats or DoorDash. I know the drivers aren't vetted, but I've never had this bad of a delivery experience with either of those services. Sure my order might not be accurate, but at least i usually receive an instant credit & don't have to drive back to the restaurant to get it
Atmosphere: 1
Food: 1
Service: 1
Sweet sauce, sweet dough, soggy in the middle it's just bad pizza. I ordered well done and it was still wet and soggy in a 4" center circle. I hadn't ordered in a few years and now I remember why. Yuck.
Atmosphere: 5
Food: 1
Service: 5
Loading...