Placed an order at 1:16pm app says delivery no later then 1:46pm shows delivered at 2:11pm and DOESNT arrive till 2:40pm. Pizzas were dried up and cold. This place is a joke , won’t be ordering from here anymore.
Atmosphere: 1
Food: 1
Service: 1
Owen Shelley
Stupid manager hung up whenever we told him he overcharged my credit card. Go to Marcos, dominoes, papa John’s, any where but this trash.
Atmosphere: 1
Food: 1
Service: 1
Ron Mullen
Good stuff
Atmosphere: 5
Food: 5
Service: 5
Cheyenne Lake
If I could give zero stars I would. I used to only order Pizza Hut but since they changed to delivery by DoorDash the service has completely sucked. I order at 630pm. My delivery said around 735pm. I got my pizza, wings and dessert at 8:50pm. Absolutely ridiculous. It was cold when we finally received it. Pizza look awful. I’ll never order again.
Atmosphere: 1
Food: 1
Service: 1
Ana Adame
8pm order on a Friday night. I ordered 2 pizza cheese breadsticks and wings. The order arrived promptly, hot and the delivery driver was very nice.I order from this location often and get good service. I’ve only had 2 issues in the past but they are always nice and try to fix or offer something the next order.
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Cheese Sticks, Traditional Wings
Willliam Tompkins
Disappointed, they burnt my pizza twice, offered to make it a third time, but I couldn't wait. I won't be back.
Atmosphere: 1
Food: 1
Service: 2
Ebony
They were having equipment issues but worked hard to make sure our food was the same quality regardless. We appreciated the extra effort it took for them. Our order was hot, accurate and tasty.
The bacon was super squishy and tasted not cooked. The chicken was rubbery. The temperature of the melt was hot but the ingredients made it not very good. The pizza was fine but there wasn’t a lot of cheese.
Atmosphere: 4
Food: 3
Service: 5
Recommended dishes: Breadsticks
Barbara Jefferson
This is the second time the pizza was dried up and over cooked!! Their service has gone wayyyy down! My dog didn’t even want that pizza!! The wings were horrible as well. This is my last time ordering from them!!! $31.00 for some bulls*** and then have the nerve to ask for a tip…smdh DO NOT WASTE YOUR MONEY!!! JUST HORRIBLE!!!
Food: 1
Service: 1
Allen Little
Do NOT waste your money or time! Pizza arrived cold and late. Spent $60.00 on pizza for the family and cold 2 day old papa John’s is way better than this. The manager I spoke with offered a $10 credit and had an attitude from the start. I declined his “credit” because I won’t ever eat Pizza Hut from this area again.
Serenity Trevino
If they fail to include items with your order, they cannot partially refund you for the missing items. They can only give you “credit” for a future order. So basically, I bought something and didn’t get it, but I have a coupon for the future. Very frustrating.
Manesh H
I tried calling the number to order but then realized it was outsourced to a Filipino call center. Then, used the app and clicked car carryout option. I clicked the "I'm here" button and waited several minutes. So, decided to just walk inside.I walk inside to hear the manager discussing something that could clearly wait when a customer walks in. I wait patiently but finally say something and he puts his finger up to wait.Clearly not well trained in customer service. And lastly, he tells me this location doesn't offer curbside delivery. Not sure why it's even an option.So much to fix at this location. Just be forewarned.
Rediscovered my love for pan crust!
Atmosphere: 5
Food: 5
Service: 4
Recommended dishes: Breadsticks
The Pizza Hut manager was very Customer Focused and Professional as well as helpful. Good job!!Parking: Lots of room!
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Cinnabon Mini Rolls, Supreme Pizza
Fantastic experience
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Triple Chocolate Brownie, Hersheys Cookie, Meat Lovers Pizza, Marinara, Breadsticks
Placed an order at 1:16pm app says delivery no later then 1:46pm shows delivered at 2:11pm and DOESNT arrive till 2:40pm. Pizzas were dried up and cold. This place is a joke , won’t be ordering from here anymore.
Atmosphere: 1
Food: 1
Service: 1
Stupid manager hung up whenever we told him he overcharged my credit card. Go to Marcos, dominoes, papa John’s, any where but this trash.
Atmosphere: 1
Food: 1
Service: 1
Good stuff
Atmosphere: 5
Food: 5
Service: 5
If I could give zero stars I would. I used to only order Pizza Hut but since they changed to delivery by DoorDash the service has completely sucked. I order at 630pm. My delivery said around 735pm. I got my pizza, wings and dessert at 8:50pm. Absolutely ridiculous. It was cold when we finally received it. Pizza look awful. I’ll never order again.
Atmosphere: 1
Food: 1
Service: 1
8pm order on a Friday night. I ordered 2 pizza cheese breadsticks and wings. The order arrived promptly, hot and the delivery driver was very nice.I order from this location often and get good service. I’ve only had 2 issues in the past but they are always nice and try to fix or offer something the next order.
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Cheese Sticks, Traditional Wings
Disappointed, they burnt my pizza twice, offered to make it a third time, but I couldn't wait. I won't be back.
Atmosphere: 1
Food: 1
Service: 2
They were having equipment issues but worked hard to make sure our food was the same quality regardless. We appreciated the extra effort it took for them. Our order was hot, accurate and tasty.
Atmosphere: 5
Food: 5
Service: 5
Restaurantji Recommends
The bacon was super squishy and tasted not cooked. The chicken was rubbery. The temperature of the melt was hot but the ingredients made it not very good. The pizza was fine but there wasn’t a lot of cheese.
Atmosphere: 4
Food: 3
Service: 5
Recommended dishes: Breadsticks
This is the second time the pizza was dried up and over cooked!! Their service has gone wayyyy down! My dog didn’t even want that pizza!! The wings were horrible as well. This is my last time ordering from them!!! $31.00 for some bulls*** and then have the nerve to ask for a tip…smdh DO NOT WASTE YOUR MONEY!!! JUST HORRIBLE!!!
Food: 1
Service: 1
Do NOT waste your money or time! Pizza arrived cold and late. Spent $60.00 on pizza for the family and cold 2 day old papa John’s is way better than this. The manager I spoke with offered a $10 credit and had an attitude from the start. I declined his “credit” because I won’t ever eat Pizza Hut from this area again.
If they fail to include items with your order, they cannot partially refund you for the missing items. They can only give you “credit” for a future order. So basically, I bought something and didn’t get it, but I have a coupon for the future. Very frustrating.
I tried calling the number to order but then realized it was outsourced to a Filipino call center. Then, used the app and clicked car carryout option. I clicked the "I'm here" button and waited several minutes. So, decided to just walk inside.I walk inside to hear the manager discussing something that could clearly wait when a customer walks in. I wait patiently but finally say something and he puts his finger up to wait.Clearly not well trained in customer service. And lastly, he tells me this location doesn't offer curbside delivery. Not sure why it's even an option.So much to fix at this location. Just be forewarned.