The service wes great!!! They made really good sándwiches 👍👍👍
Atmosphere: 5
Food: 5
Service: 5
Joaquin Torres
Very good service, good attention from the employees
Atmosphere: 5
Food: 5
Service: 5
Jose Flores
Very good service and good food
Atmosphere: 5
Food: 5
Service: 5
Project Lemming
What happened?! We stopped using the SW near HEB because the service was so bad. Captains Corner, was accurate fast & good. Fast forward a bit…it’s terrible. How hard is making sandwiches? I did it when u was teenager & it wasn’t hard to do it right. Amazingly I can even still make a sandwich correctly at home. I guess the process of making one while getting paid has become complicated. I send in my order as coupons only work on the app yet I’m told to wait in line when I get there so they can make my order. And even then it was slow & not done properly. Unfortunately it’s this way all the time. It seems the less English is spoken the less you can expect your order to be done right. Why is that? We’re trying a 3rd location tomorrow. Hopefully they can at least understand pointing.
Atmosphere: 2
Food: 3
Service: 1
Dayana carolina
Excellent attention from the
Atmosphere: 5
Food: 5
Service: 5
Maritza Tamez
I tired calling so they can make my order right. But online ordering by far is the worst with these people. Horrible food. More sauce then actual meat. Don't go here or order online. Lunch officially ruined after paying $30 for 3 6`subs never again.
Atmosphere: 1
Food: 1
Service: 1
James Thomas
Just left didn't even get to order the lady was making a order but no one was there. Then the second worker came out the restroom shoes not all the way on feet hanging out the back, grabbed the trays from the lobby and went to washing dishes never came and helped mind you it was me in line for 5 minutes before another lady walked in. Will never return here the service is always trash the workers are always rude ill spend my money at better places and this review is me being nice.
Atmosphere: 1
Food: 2
Service: 1
Russell Dry
For the price range of the food and service you would think the customer service would be good. I don't like leaving bad reviews but if I'm honest, I probably won't go back to that location. Asked for toasted and it was cold, barely any meet and mainly bread. The lady working seemed to be in a rush even though it was just me and my wife in there...
Atmosphere: 1
Food: 2
Service: 1
C.J. Stoneburgh
This location completely ruins the brand of subway. The owner of this location only leaves ONE worker for the front to handle ALL orders inside the store and app orders. It has been this way for years. It just took 10 minutes to make a 6 in tuna, and I was the only one in line. No wonder this place is empty. I'm sure the numbers at this location have been down for years as most workers like me don't have 10-15 minutes to stand in line watching one employee run around. My coworkers said everyone knows not to go to that location, go to the other location. I went to the other location and wow, 4 workers up front slinging subs and the place was packed. Was in and out in 4 minutes.
One guy making sandwiches and checking people out. Waited 15 mins before leaving and going to another establishment that has better service.
Atmosphere: 1
Food: 1
Service: 1
Kat Web
First, I want to mention that I typically address concerns directly with management rather than posting reviews. However, after several unsuccessful attempts to contact you, I feel compelled to share my experience.
I recently visited your establishment and was absolutely horrified by the behavior of an employee named Mary. Her actions were not only unprofessional but deeply offensive. She mocked my disability, made fun of my stutter, and even cursed in Spanish while preparing my sandwich. This behavior is both humiliating and unacceptable.
I have never encountered such rudeness and insensitivity from an employee in my entire life. Treating someone with such blatant disrespect is not just bad customer service—it's inhumane.
I strongly believe Mary should not be employed in a role that involves interacting with the public. This experience has left me and my family so upset that we will never return to this Subway or any others affiliated with this management.
I hope this feedback prompts immediate action to ensure no other customers have to endure such treatment.
Atmosphere: 1
Food: 1
Service: 1
Patricia Roberson
Called several times to fix my online order and no one picked up got there the lady got angry because I asked for more sauce. The meatball subs only had 6 balls instead of 8 and the lady told me not to take things I didn't pay for, which I would not do. So the employee called me a thief even though she was the one who essentially "stole" from me by not giving me what I paid for. I was so angry I left without getting all my food.
Plus this restraunt is ALWAYS dirty everytime I have gone there, and I have gotten ice cold food from here before.
The service wes great!!! They made really good sándwiches 👍👍👍
Atmosphere: 5
Food: 5
Service: 5
Very good service, good attention from the employees
Atmosphere: 5
Food: 5
Service: 5
Very good service and good food
Atmosphere: 5
Food: 5
Service: 5
What happened?! We stopped using the SW near HEB because the service was so bad. Captains Corner, was accurate fast & good. Fast forward a bit…it’s terrible. How hard is making sandwiches? I did it when u was teenager & it wasn’t hard to do it right. Amazingly I can even still make a sandwich correctly at home. I guess the process of making one while getting paid has become complicated.
I send in my order as coupons only work on the app yet I’m told to wait in line when I get there so they can make my order. And even then it was slow & not done properly. Unfortunately it’s this way all the time.
It seems the less English is spoken the less you can expect your order to be done right. Why is that?
We’re trying a 3rd location tomorrow. Hopefully they can at least understand pointing.
Atmosphere: 2
Food: 3
Service: 1
Excellent attention from the
Atmosphere: 5
Food: 5
Service: 5
I tired calling so they can make my order right. But online ordering by far is the worst with these people. Horrible food. More sauce then actual meat. Don't go here or order online. Lunch officially ruined after paying $30 for 3 6`subs never again.
Atmosphere: 1
Food: 1
Service: 1
Just left didn't even get to order the lady was making a order but no one was there. Then the second worker came out the restroom shoes not all the way on feet hanging out the back, grabbed the trays from the lobby and went to washing dishes never came and helped mind you it was me in line for 5 minutes before another lady walked in. Will never return here the service is always trash the workers are always rude ill spend my money at better places and this review is me being nice.
Atmosphere: 1
Food: 2
Service: 1
For the price range of the food and service you would think the customer service would be good. I don't like leaving bad reviews but if I'm honest, I probably won't go back to that location. Asked for toasted and it was cold, barely any meet and mainly bread. The lady working seemed to be in a rush even though it was just me and my wife in there...
Atmosphere: 1
Food: 2
Service: 1
This location completely ruins the brand of subway. The owner of this location only leaves ONE worker for the front to handle ALL orders inside the store and app orders. It has been this way for years. It just took 10 minutes to make a 6 in tuna, and I was the only one in line. No wonder this place is empty. I'm sure the numbers at this location have been down for years as most workers like me don't have 10-15 minutes to stand in line watching one employee run around. My coworkers said everyone knows not to go to that location, go to the other location. I went to the other location and wow, 4 workers up front slinging subs and the place was packed. Was in and out in 4 minutes.
Atmosphere: 1
Food: 1
Service: 1
Closed 1 hour early I guess
Atmosphere: 1
Food: 1
Service: 1
Restaurantji Recommends
One guy making sandwiches and checking people out. Waited 15 mins before leaving and going to another establishment that has better service.
Atmosphere: 1
Food: 1
Service: 1
First, I want to mention that I typically address concerns directly with management rather than posting reviews. However, after several unsuccessful attempts to contact you, I feel compelled to share my experience.
I recently visited your establishment and was absolutely horrified by the behavior of an employee named Mary. Her actions were not only unprofessional but deeply offensive. She mocked my disability, made fun of my stutter, and even cursed in Spanish while preparing my sandwich. This behavior is both humiliating and unacceptable.
I have never encountered such rudeness and insensitivity from an employee in my entire life. Treating someone with such blatant disrespect is not just bad customer service—it's inhumane.
I strongly believe Mary should not be employed in a role that involves interacting with the public. This experience has left me and my family so upset that we will never return to this Subway or any others affiliated with this management.
I hope this feedback prompts immediate action to ensure no other customers have to endure such treatment.
Atmosphere: 1
Food: 1
Service: 1
Called several times to fix my online order and no one picked up got there the lady got angry because I asked for more sauce. The meatball subs only had 6 balls instead of 8 and the lady told me not to take things I didn't pay for, which I would not do. So the employee called me a thief even though she was the one who essentially "stole" from me by not giving me what I paid for. I was so angry I left without getting all my food.
Plus this restraunt is ALWAYS dirty everytime I have gone there, and I have gotten ice cold food from here before.
Atmosphere: 1
Food: 1
Service: 1
Excellent service good food
Atmosphere: 5
Food: 5
Service: 5
Very good attention from the employees
Atmosphere: 5
Food: 5
Service: 5
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