We ordered our food on the app then once we arrived we picked up the food assuming the order would be right then we drive home “we live in Alvin” and we opened our food and we were excited to eat then once we opened both sandwiches they were both completely wrong so we try to call and ofc it kept telling us there phone didn’t have service so we tried to call on my girlfriends phone and same thing so we had no way to resolve our problem so we just reordered our food from the one in Alvin so we could actually get the food we paid for and no refund option or any complaint option on the app. It’s insane
Atmosphere: 1
Food: 1
Service: 1
Adrianna Ochoa
ordered 2 toasted sandwiches, one white bread one one cheese bread and both were cheese bread. both sandwiches were ordered with bacon and neither were toasted (as requested) neither sandwich was cut and one was missing the avocado what was ordered. try to call it and says number no longer in service.
I went in to get a sandwich on my lunch break. The women that made my sandwich, Alisana, was on her phone the whole time. She came out from the back and I stood there for 2 minutes waiting for her to stop talking on the phone. While she was making my sandwich she repeatedly touched her phone and then touched my sandwich with the same hand. Very unsanitary and disgusting.
Food: 3
Service: 1
Kel / Jennifer Stovall
Horrible customer service. I work with the public as well so I get not liking the closing shifts but I was the only one there came through the door and no one was there waited like 3 mins than finally called out “hello” I heard her yell back but she took her time coming to the counter. Not only was she rude, she flat out looked at me like she hated me, I always tip but after I paid 12 dollars for one sandwich and got horrible treatment I didn’t tip. Your employee are not only bad at their job they are mean. Your store has several complaints about this and you obviously don’t care I won’t go back. I voted that our friendly town boycott your location and it go out of business this isn’t the first time your employees have been straight mean to me and your other customers as well.
Valerie Martin
We have been doing business with Subway for years. It is 11:58am.First of all the red onion was frozen and old. The tomatoes were old and very sour! This place needs better management. The employee slapped all of our sandwiches on the green trays. Our experience here was not a pleasant one! I understand why there is no business?
Atmosphere: 4
Food: 1
Service: 1
Steven Golz
You should update your hours. Tried coming by at 9:40 pm tonight (9/21) and the doors was already locked.
Kristina Solis
Lady is rude and slow. Also sandwiches are never what you order if you order online for pick up.
This places is so good
Atmosphere: 5
Food: 5
Service: 5
Ladys are super understanding
Really good food
Atmosphere: 5
Food: 5
Service: 4
Service was good food was good
Atmosphere: 5
Food: 5
Service: 5
It was a great experience
Atmosphere: 5
Food: 5
Service: 5
Very good service
Atmosphere: 5
Food: 5
Service: 5
Silvia is super nice, and got our order right.
Atmosphere: 5
Food: 5
Service: 5
Super good perfection
Atmosphere: 5
Food: 5
Service: 5
We ordered our food on the app then once we arrived we picked up the food assuming the order would be right then we drive home “we live in Alvin” and we opened our food and we were excited to eat then once we opened both sandwiches they were both completely wrong so we try to call and ofc it kept telling us there phone didn’t have service so we tried to call on my girlfriends phone and same thing so we had no way to resolve our problem so we just reordered our food from the one in Alvin so we could actually get the food we paid for and no refund option or any complaint option on the app. It’s insane
Atmosphere: 1
Food: 1
Service: 1
ordered 2 toasted sandwiches, one white bread one one cheese bread and both were cheese bread. both sandwiches were ordered with bacon and neither were toasted (as requested) neither sandwich was cut and one was missing the avocado what was ordered. try to call it and says number no longer in service.
Food: 1
Service: 1
Restaurantji Recommends
I went in to get a sandwich on my lunch break. The women that made my sandwich, Alisana, was on her phone the whole time. She came out from the back and I stood there for 2 minutes waiting for her to stop talking on the phone. While she was making my sandwich she repeatedly touched her phone and then touched my sandwich with the same hand. Very unsanitary and disgusting.
Food: 3
Service: 1
Horrible customer service. I work with the public as well so I get not liking the closing shifts but I was the only one there came through the door and no one was there waited like 3 mins than finally called out “hello” I heard her yell back but she took her time coming to the counter. Not only was she rude, she flat out looked at me like she hated me, I always tip but after I paid 12 dollars for one sandwich and got horrible treatment I didn’t tip. Your employee are not only bad at their job they are mean. Your store has several complaints about this and you obviously don’t care I won’t go back. I voted that our friendly town boycott your location and it go out of business this isn’t the first time your employees have been straight mean to me and your other customers as well.
We have been doing business with Subway for years. It is 11:58am.First of all the red onion was frozen and old. The tomatoes were old and very sour! This place needs better management. The employee slapped all of our sandwiches on the green trays. Our experience here was not a pleasant one! I understand why there is no business?
Atmosphere: 4
Food: 1
Service: 1
You should update your hours. Tried coming by at 9:40 pm tonight (9/21) and the doors was already locked.
Lady is rude and slow. Also sandwiches are never what you order if you order online for pick up.
Atmosphere: 1
Food: 1
Service: 1
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