Domino's Pizza
8411 FM359 Ste A, Fulshear
(281) 533-4080
Recent Reviews
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Very poor service, terrible customer service. They don't provide good information. They don't have the basic supplies needed to eat in the establishment, like cups or plates. They don't pay attention to our needs. The staff should be seriously evaluated because they have no empathy whatsoever. It's a very unpleasant experience to go there.
Atmosphere: 1
Service: 1
Yall need to contact door dash yourselves to fix how pizza listed. Our side says noting about removing toppings but your “system says removed” also manager there wants to argue and say actually a lot of people eat with no cheese no toppings. Boy be quiet and admit yall done messed up.
Food: 1
Service: 1
staff always friendly, place always well kept, and pizza always consistent. order always on time. one of the best dominos location ive been to.
Atmosphere: 5
Food: 5
Service: 5
Ordered a large pepperoni pizza for roughly $11. Great deal. The worse pizza I have ever eaten. The crust/dough was inedible. Tasteless and texture was horrible. We have ordered Dominoes from other locations before and it was never this bad. Will never order from Dominoes anymore. Worth to pay more for a real pizza from Pepperoni’s.
Food: 1
Pizza is good but delivery is horrible. They lack staff so pizza delivery takes more than 1 and a half hour or more. Uber Eats doesn’t take their responsibility as domino’s own staff delivers it . There no way to track how long will they take . Nobody picks up the phone from their store and even if they do they are not apologetic. My guests were gone by the time they delivered pizza. I am not ordering from this store ever again.
Atmosphere: 1
Food: 3
Service: 1
Stop using DoorDash. What happened to regular pizza delivery. Bad food. Cold. Rude delivery and over charges because DoorDash over charges. They don’t even say they are using it until after you order scam.
Atmosphere: 1
Food: 1
Service: 1
The pizza delivery was late by 20 minutes. When I looked over my order it was completely wrong (I ordered cinnamon bread; I got jalapeño bread instead.) I will not be ordering from this place again.
Horrible service, would not give me what I ordered. The lady helping me was so rude and kept asking for my phone. I told her we just needed our sauces but it turned into a full on issue that took way too long. Then she slammed the window door after.
Atmosphere: 1
Food: 3
Service: 1
A good pizza for a movie night , nothing impressive
Atmosphere: 3
Food: 3
Service: 3
We picked up our order so I can’t rate the atmosphere. The pizza was good and a great value. The rating is for the salad. We added the tossed salad to our order. It was pre-packaged. I don’t know how long it had been in the package. The lettuce was brown and wilted. Not something you would want to eat. The salad was in a pre-packaged compartmentalized plastic bowl. It was not fresh at all. Do sure how long it had been in the package. There were three plastic sections above the lettuce that held 5 of the smallest cherry tomatoes, a teaspoon of onions and a tablespoon of cheese. Don’t waste your money.
Atmosphere: 1
Food: 3
Service: 5
Restaurantji Recommends
I was surprised by the bad service. I waited for 45 min to receive my order. I kept waiting and waiting and then was informed that they didn’t make my pizzas! No credit, no refund, and they didn’t care! Big disappointment!!!
Bad delivery service …
Atmosphere: 1
Food: 5
Service: 1
Great Dominos location, I used their pick-up service and even ordered 10 pizzas for a birthday party in advance and everything turned out perfect, Pizzas were ready at the time I requested it and have no issues getting them. Every time I go in they greet in a good manner and with smiling faces, will definitely continue going here.
Atmosphere: 5
Food: 5
Service: 5
Ordered a pizza for delivery. App said it was delivered but I didn’t receive it. Called the store and the “manager” called the driver. I could hear the conversation. The driver said he already delivered the order so the “manager” told him he needed to go check again. The manager got back on the phone with me and said the driver was on his way with my order. I advised the “manager” that if my food was delivered to the wrong house I no longer wanted it and they need to remake it. I told him I could hear his conversation with the driver, he doubled down that the driver was in the way with my order. I waited outside and recorded the driver picking up pizza from the ground in from of my neighbors house and then proceeding to start walking it over to me. I told the driver I didn’t want it as it was delivered to the wrong house and left in the ground. I called the store back and another employee answered I asked to speak to the “manager” was placed on a brief hold and was advised that the “manager” was busy. The employee did advised he processed a refund as per my request. I asked for contact information for the owner but was advised he could provide me contact info for the GM but was then unable to locate it. He did advise the GM would be in the next day. I do plan on following up with the GM based on my experience especially since the manager lied. I do not plan on ordering from this location again. I guess it’s a good thing Papa John’s has opened up next door.
They forgot the ranch i paid for. Called back, they said it was going to be an 1hr and a half to get to me 5 min away. I called back spoke to supervisor, they said they could do a credit or i could wait for an 1hr and half for what i initially paid for. They offer a delivery service, not me, they need to get it right the first time or fix the issue no matter what it is. Horrible customer service.
Atmosphere: 1
Food: 1
Service: 1
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