Slow restaurant. Always under-staffed and getting food takes long so by the time you get your order, the food is cold and ice melted on drinks. Manager acts as cook, order taker, and then gets upset when I ask to cancel order due to how slow service is.
Atmosphere: 1
Food: 1
Service: 1
Stephanie Rodabaugh
This is the world’s slowest Sonic. I frequently have issues where they totally ignore orders. I had it take over 30 minutes to get a large Diet Coke. They will say they are bring your order after checking in on the mobile app and it never comes. Then the car hop will tell you are rude when you ask the status of an order for a drink after 30 minutes. The health department closed them down for a time but the service still sucks. If the app gives you a time of order fulfillment double it and no amount of contacting customer service fixes the problem. Only keep coming because there isn’t another option.
Atmosphere: 1
Food: 1
Service: 1
Rhoda Paramore
I have given this location at least 6 chances since May 2025 to turn around the horrible service. Today was the final time. I order on the app to lessen the chances of an inaccurate order but it doesn't seem to matter here. Wrong food on most occasions, rude staff, EXTREMELY LONG WAIT TIMES. They seem understaffed and I finally walked to the door to retrieve the 2 drinks that were clearly ready for delivery for 15+ minutes. Ringing the red button led to unfulfilled promises of delivery. It's sad that nothing has improved despite multiple reviews indicating issues.
Atmosphere: 1
Food: 1
Service: 1
Brooke Yubaile
It shouldn’t take 30+ minutes to get 1 soda. No answer at stall, no answer at drive through. Drove a loop around to reactivate drive though sensor again, finally get an answer and my drink.
Service: 1
William N.
The gave me a raw chicken sandwich that i unknowingly ate half of! 🤮. Never going here again.
Atmosphere: 1
Food: 1
Service: 1
Justin Zhou
Don’t go there, waited 40 minutes to pick up my online order, and have to cancel because can’t wait any longer. It’s a Sonic????
Service: 1
S Ahmed
Never got my order taken and waited 30 minutes.
Service: 1
Tina May
Took FOREVER!!!!! WORST SONIC EVER!
Atmosphere: 1
Food: 1
Service: 1
Kerson Carvalho
Service is trash here
Atmosphere: 1
Food: 3
Service: 1
Josh Hunter
Terrible service and they forgot half my food the food was really good though
We stopped by Sonic during Happy Hour and grabbed a couple of slushies—like always, they never disappoint! The flavors were refreshing and hit the spot on a warm day. The service was quick and friendly, and we really appreciated how clean the car stalls were. It’s always a smooth and enjoyable experience here. Definitely one of our go-to spots for a quick treat!
Atmosphere: 2
Food: 4
Service: 4
Jose Pedreira
Worst Sonic around.. durty, smelly, and most of the speakers don't work, plus the staff are rude.. avoid at all cost.. you have been warned.
Atmosphere: 1
Food: 3
Service: 1
Ash
This sonic is going to go under in no time if they can’t find good management and workers with a good attitude and not act like their customers are an inconvenience. The guy they have currently at the window taking orders acts like he’d rather be anywhere else but this job. Rude! Are there that many crappy people out there that this sonic can’t find any good workers? The one on spring green is great. Never have had any issues there with anything. It’s further from me but I’d rather drive the extra mile at this point than have to deal with the kind of service you get here.
Food: 1
Service: 1
L Rich
Ditto on what everyone else says, worst and slowest service. Pressed the red button, waited 15 mins and no one responded or answered. Pressed it 2 other times, no response. But someone did come out and walked to his car which was parked in one of the first few order bays. He did make sure he got himself a drink. There were only 2 other cars and who even knows if they were customers or staff. No one answered. Horrible service. Just close it down.
Slow restaurant. Always under-staffed and getting food takes long so by the time you get your order, the food is cold and ice melted on drinks. Manager acts as cook, order taker, and then gets upset when I ask to cancel order due to how slow service is.
Atmosphere: 1
Food: 1
Service: 1
This is the world’s slowest Sonic. I frequently have issues where they totally ignore orders. I had it take over 30 minutes to get a large Diet Coke. They will say they are bring your order after checking in on the mobile app and it never comes. Then the car hop will tell you are rude when you ask the status of an order for a drink after 30 minutes. The health department closed them down for a time but the service still sucks. If the app gives you a time of order fulfillment double it and no amount of contacting customer service fixes the problem. Only keep coming because there isn’t another option.
Atmosphere: 1
Food: 1
Service: 1
I have given this location at least 6 chances since May 2025 to turn around the horrible service. Today was the final time.
I order on the app to lessen the chances of an inaccurate order but it doesn't seem to matter here. Wrong food on most occasions, rude staff, EXTREMELY LONG WAIT TIMES. They seem understaffed and I finally walked to the door to retrieve the 2 drinks that were clearly ready for delivery for 15+ minutes. Ringing the red button led to unfulfilled promises of delivery. It's sad that nothing has improved despite multiple reviews indicating issues.
Atmosphere: 1
Food: 1
Service: 1
It shouldn’t take 30+ minutes to get 1 soda. No answer at stall, no answer at drive through. Drove a loop around to reactivate drive though sensor again, finally get an answer and my drink.
Service: 1
The gave me a raw chicken sandwich that i unknowingly ate half of! 🤮. Never going here again.
Atmosphere: 1
Food: 1
Service: 1
Don’t go there, waited 40 minutes to pick up my online order, and have to cancel because can’t wait any longer. It’s a Sonic????
Service: 1
Never got my order taken and waited 30 minutes.
Service: 1
Took FOREVER!!!!! WORST SONIC EVER!
Atmosphere: 1
Food: 1
Service: 1
Service is trash here
Atmosphere: 1
Food: 3
Service: 1
Terrible service and they forgot half my food the food was really good though
Atmosphere: 1
Food: 3
Service: 1
Restaurantji Recommends
We stopped by Sonic during Happy Hour and grabbed a couple of slushies—like always, they never disappoint! The flavors were refreshing and hit the spot on a warm day. The service was quick and friendly, and we really appreciated how clean the car stalls were. It’s always a smooth and enjoyable experience here. Definitely one of our go-to spots for a quick treat!
Atmosphere: 2
Food: 4
Service: 4
Worst Sonic around.. durty, smelly, and most of the speakers don't work, plus the staff are rude.. avoid at all cost.. you have been warned.
Atmosphere: 1
Food: 3
Service: 1
This sonic is going to go under in no time if they can’t find good management and workers with a good attitude and not act like their customers are an inconvenience. The guy they have currently at the window taking orders acts like he’d rather be anywhere else but this job. Rude! Are there that many crappy people out there that this sonic can’t find any good workers? The one on spring green is great. Never have had any issues there with anything. It’s further from me but I’d rather drive the extra mile at this point than have to deal with the kind of service you get here.
Food: 1
Service: 1
Ditto on what everyone else says, worst and slowest service. Pressed the red button, waited 15 mins and no one responded or answered. Pressed it 2 other times, no response. But someone did come out and walked to his car which was parked in one of the first few order bays. He did make sure he got himself a drink. There were only 2 other cars and who even knows if they were customers or staff. No one answered. Horrible service. Just close it down.
15+ minutes waiting at the window for service.
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