My sandwich is always messy. Tomato’s always in the wrapper, not on the sandwich. Fries are stale, food was messed up once, they took my sandwich back and added ketchup and gave it back to me. Not sure how many bare hands touched my food. The staff is young, one guy is always in a bad mood. I was offered to have my messed up order fixed. I just never went back and got it fixed. I’ve worked fast food before, it’s not hard to stack lettuce tomato on TOP of a patty. Slow down, and focus on quality please.
Edited: today I was welcomed and greeted by Keneiasha. She asked me what I was ordering and if I had any recent issues with my orders. Keneisha then gave me a drink complimentary, to combat the issues I had with my previous orders. She was nice , respectful, and has a big smile. Always glad to see her in the mornings. She definitely is one of the best McDonald’s customers I’ve ran into in a long time.
Atmosphere: 3
Food: 2
Service: 5
Recommended dishes: Hamburger
Nothing But Truth
Awful....I have came to the conclusion that Giddings Tx fast food restaurants are a disgrace to other fast food.... The management is awful....there manager Carol I want to say, the older African American woman hands down rude and even mumbled under her breath that she want help me because she do not get paid enough. I think she chose this job. I would love to leave a GREAT review if it's deserved. Maybe it's the water in Giddings, I'm just going to start stopping in Brenham Tx for all my food choices when Traveling thru this way. Not worth stopping if you can wait for the next town to eat! You will thank me!
Atmosphere: 1
Food: 1
Service: 1
Tonya Davis
Employees are rude and complain about who job it is to make a icecream cone. Stopped thru on a mini road trip and hate I did. Service sucks!
Atmosphere: 4
Food: 4
Service: 4
Erica Reyes
I would leave 0 stars if I could, i payed for a meal and didn’t get the fries also they tried to give me a coke when i ordered a Powerade, i didn’t get a straw i had to ask for one awful service
Jonathan Antia
Terrible customer service.
Atmosphere: 1
Service: 1
Paula Matthews
We stopped for breakfast while driving back to H-Town. Kim was so nice with a wonderful bubbly personality, she even bought our food over to us with a big smile. McDonald's needs to give her a pay raise for being so lovely. Thanks Kim!!
Atmosphere: 5
Food: 5
Service: 5
Sara Ali
I requested table service on the app when i placed the order, as i had a large order and kids with me, so it is difficult to manage. The folks did not bother dropping to the table, or even announcing at the counter that the food is ready. We kept waiting and after 15 mins, I noticed every customer is going through some bags sitting on the counter, I did the same, and guess what that was my order. Totally not okay with everyone digging in my order, and Ofcourse did not enjoy the cold fries
Atmosphere: 3
Food: 4
Service: 1
Julia Reape
The employees here are some of the rudest people I’ve ever had the displeasure of encountering. My recent drive through experience included a drive through order I had to give twice and the second time the employee was so short with me. After waiting another 15 minutes I drove up to an empty window to pay and thought cool they’re busy and drove up to a frazzled cashier who took my debit card confused and returned with a demon. This demon of an employee proceeded to yell at me like I was a roach and not a customer. She yelled that I lied that didn’t see her and I had to get back in line instead of just running my card or asking me to come inside. The lack of professionalism and decency would get her fired most places, but I guess Giddings is lucky to take what they can get for bullies who yell at customers they didn’t bother to serve. Highly recommend to anyone looking to waste their time.
Service: 1
Sylvia Gruener
open until midnight on a Monday night for us late travelers. Food was fresh and hot. Service was friendly and efficient.
Atmosphere: 4
Food: 4
Service: 5
Recommended dishes: Big Mac, World Famous Fries, Egg Mcmuffin, Quarter Pounder Hamburger, Honey Mustard, Pancake Combo, Strawberry \u0026 Crème Pie
Terrible service here first of all the front Cashier Was Just standing there talking to her friend.i got my order wrong I don’t usually complain but when i got my fries they weren’t even half way full I Dident really care but when i opened up my double cheese burger it only had one meat so I went to ask if they could just add a pice of meat no big deal but the manager started going back and forth with me like it was my fault they messed up. Acting very confrontational and just escalating the situation for no big deal. I won’t be coming back here.
Atmosphere: 1
Food: 1
Service: 1
Robbie H
Slowest service I've experienced at a McDonald's. I have ordered ahead of time multiple times and come in about 10 minutes later and sit and wait for them to serve the drive-thru customers one after another. I have waited anywhere between 15 to 25 minutes AFTER ordering 10 minutes ahead of time. If McDonald's wasn't one of the very few fast food restaurants in town, I would never order from this one.
Typical MCD
Atmosphere: 3
Food: 3
Service: 3
My sandwich is always messy. Tomato’s always in the wrapper, not on the sandwich. Fries are stale, food was messed up once, they took my sandwich back and added ketchup and gave it back to me. Not sure how many bare hands touched my food. The staff is young, one guy is always in a bad mood. I was offered to have my messed up order fixed. I just never went back and got it fixed. I’ve worked fast food before, it’s not hard to stack lettuce tomato on TOP of a patty. Slow down, and focus on quality please.
Edited: today I was welcomed and greeted by Keneiasha. She asked me what I was ordering and if I had any recent issues with my orders. Keneisha then gave me a drink complimentary, to combat the issues I had with my previous orders. She was nice , respectful, and has a big smile. Always glad to see her in the mornings. She definitely is one of the best McDonald’s customers I’ve ran into in a long time.
Atmosphere: 3
Food: 2
Service: 5
Recommended dishes: Hamburger
Awful....I have came to the conclusion that Giddings Tx fast food restaurants are a disgrace to other fast food.... The management is awful....there manager Carol I want to say, the older African American woman hands down rude and even mumbled under her breath that she want help me because she do not get paid enough. I think she chose this job. I would love to leave a GREAT review if it's deserved. Maybe it's the water in Giddings, I'm just going to start stopping in Brenham Tx for all my food choices when Traveling thru this way. Not worth stopping if you can wait for the next town to eat! You will thank me!
Atmosphere: 1
Food: 1
Service: 1
Employees are rude and complain about who job it is to make a icecream cone. Stopped thru on a mini road trip and hate I did. Service sucks!
Atmosphere: 4
Food: 4
Service: 4
I would leave 0 stars if I could, i payed for a meal and didn’t get the fries also they tried to give me a coke when i ordered a Powerade, i didn’t get a straw i had to ask for one awful service
Terrible customer service.
Atmosphere: 1
Service: 1
We stopped for breakfast while driving back to H-Town. Kim was so nice with a wonderful bubbly personality, she even bought our food over to us with a big smile. McDonald's needs to give her a pay raise for being so lovely. Thanks Kim!!
Atmosphere: 5
Food: 5
Service: 5
I requested table service on the app when i placed the order, as i had a large order and kids with me, so it is difficult to manage. The folks did not bother dropping to the table, or even announcing at the counter that the food is ready. We kept waiting and after 15 mins, I noticed every customer is going through some bags sitting on the counter, I did the same, and guess what that was my order. Totally not okay with everyone digging in my order, and Ofcourse did not enjoy the cold fries
Atmosphere: 3
Food: 4
Service: 1
The employees here are some of the rudest people I’ve ever had the displeasure of encountering. My recent drive through experience included a drive through order I had to give twice and the second time the employee was so short with me. After waiting another 15 minutes I drove up to an empty window to pay and thought cool they’re busy and drove up to a frazzled cashier who took my debit card confused and returned with a demon. This demon of an employee proceeded to yell at me like I was a roach and not a customer. She yelled that I lied that didn’t see her and I had to get back in line instead of just running my card or asking me to come inside. The lack of professionalism and decency would get her fired most places, but I guess Giddings is lucky to take what they can get for bullies who yell at customers they didn’t bother to serve. Highly recommend to anyone looking to waste their time.
Service: 1
open until midnight on a Monday night for us late travelers. Food was fresh and hot. Service was friendly and efficient.
Atmosphere: 4
Food: 4
Service: 5
Recommended dishes: Big Mac, World Famous Fries, Egg Mcmuffin, Quarter Pounder Hamburger, Honey Mustard, Pancake Combo, Strawberry \u0026 Crème Pie
Restaurantji Recommends
Terrible service here first of all the front Cashier Was Just standing there talking to her friend.i got my order wrong I don’t usually complain but when i got my fries they weren’t even half way full I Dident really care but when i opened up my double cheese burger it only had one meat so I went to ask if they could just add a pice of meat no big deal but the manager started going back and forth with me like it was my fault they messed up. Acting very confrontational and just escalating the situation for no big deal. I won’t be coming back here.
Atmosphere: 1
Food: 1
Service: 1
Slowest service I've experienced at a McDonald's. I have ordered ahead of time multiple times and come in about 10 minutes later and sit and wait for them to serve the drive-thru customers one after another. I have waited anywhere between 15 to 25 minutes AFTER ordering 10 minutes ahead of time. If McDonald's wasn't one of the very few fast food restaurants in town, I would never order from this one.
Atmosphere: 1
Food: 1
Service: 1
Love the atmosphere.
Atmosphere: 5
Food: 5
Service: 5
there is a hair in the food
Atmosphere: 4
Food: 1
Service: 1
The workers were so helpful and great service!
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