Stood at the counter for 10 min no one came to the counter two people seen us and kept doing what they were doing so we left .
Food: 1
Service: 1
T. G.
Did not go to location for dine-in ordered wanted four personal pan pizza đvarietys, would not deliver personal pans to find out why not. Set the computer will not generate the ticket and I said you need to throw that computer out the window. Handwrite the ticket like a normal person would do for a customers. The customer is always right with a special order. They said they had delivery for Miles 5 MI never mentioned a charge for delivery. I â about the distance I told them the distance was 3.4 MI. Change the order to meat lovers medium and two orders of wings, and still wanted $5 for delivery and so I asked if they wanted gas money too. I can see it coming from the reviews the manager did not like customers always wanted to argue about everything, WHO DOES THE MANAGER WORK FOR.
Service: 5
James McCoy
Giddings Pizza Hut is a total joke. The manager Jessica will argue with you when they get your order wrong. We paid for 4 extra icings and they gave us 4 garlic saucesâŠwith cinnamon sticks. Who does that and doesnât think to double check the order?? Save your money and just go somewhere else.
Atmosphere: 1
Food: 1
Service: 1
Logan Randall
So I order a large one topping pizza sauce cheese and Pepperoni and I go to eat my pizza and I have no dam sauce like thatâs insane itâs not pizza without sauce and on of the employees kept giving me rude looks like I ruined her day with my order more than likely never going back horrible experience and itâs not the first time itâs happen
Atmosphere: 2
Food: 1
Service: 4
marcus sander
Wouldnât recommend delivery
Howard Burgard
They got my order wrong they said all they said is give me a $5 discount on my next order but I will not be going back to that place they need to read the order and get it right
Atmosphere: 1
Food: 1
Service: 1
Joyce Weaver
Yuk. They lost my prepaid order, inally found it, made me wait until they straightened their computer out, Pizza was dry and cold.
Atmosphere: 1
Food: 1
Service: 1
Phillip Patterson
Yesterday evening being a Saturday night we ordered pizza and delivery. We ordered a pan pizza with light sauce, extra cheese and it was a peperoni lovers meaning a lot of peperoni right. We got the pizza delivered and the lady who delivered the pizza was great. She did just as asked. However our pizza had WAY too much sauce regular amount of peperoni and cheese. We called to tell the manager who played ignorant and said ok what to you want done. We asked for the pizza we ordered. He said OK but you have to give your pizza back!!! LOL what??? What a fool thing to do and say. We literally took the pizza off our plate put it back into the box. The new pizza came and the we tipped the delivery driver again because it was NOT her fault and we did not want her to make an extra trip for free. Our new pizza came with normal sauce still too much especially after expressing the want for light sauce. There was a normal amount of cheese even though we paid for extra cheese and the peperoni seemed normal Def not peperoni lovers. We went ahead and ate the pizza thinking it was too late to call again. What I will tell you is, this was a bad experience followed by poor management decisions and a second incorrect pizza. Domino's ALWAYS does a great job with better prices. We also love Dairy Queen they are great as well. Needless to say we won't be spending our hard earned money at pizza hut in Giddings in the future. That is sad because we do love Pizza Hut pizzas but I guess it's a management issue that is messing this all up. I mean seriously lol for him to say you have to give the old pizza back like we are lieing. I'm 50 years old and have never been so disrespected by a restaurant manager. But thats ok we don't need to eat there again.
Atmosphere: 1
Food: 1
Service: 1
Jesse Kottke
Wrong meal. Order italian meats got a chicken pasta.
mohamd rafid
It was good customer service, but the timing was too long, I understand the busy everyday, and I appreciate the team how they take care of the situation professionally!! Iâll come again to order from that location with good Vibes ? Definitely Iâll order the Italian salad again itâs so delish ?
Ordered 2 pizzas and a melt, was handed my order and asked if everything was correct, was insured it was correct went home and what do you know, order was incorrect. Called and let the lady on phone know my order was incorrect. She stated âsorry that we couldnât follow directionsâ thatâs it?!?! You acknowledged you messed up but would make it right! Little Cesarâs will always get my business. Bye bye Pizza Hut
Atmosphere: 1
Food: 1
Service: 1
Recommended dishes: Pepperoni Pizza, 3 Topping Large Pizza
Daniel Guillory
Very clean and vibrant place inside. Staff super quick and polite. I will definatley order out here again. Oh and of course the pizza was awesome.
Recommended dishes: Pepperoni Pizza, 3 Topping Large Pizza
Derek Reed
The people there are awesome they will help you out they get their food from Pizza Hut so it is what it is but it's all right good place to eat great place for
Stood at the counter for 10 min no one came to the counter two people seen us and kept doing what they were doing so we left .
Food: 1
Service: 1
Did not go to location for dine-in ordered wanted four personal pan pizza đvarietys, would not deliver personal pans to find out why not. Set the computer will not generate the ticket and I said you need to throw that computer out the window. Handwrite the ticket like a normal person would do for a customers. The customer is always right with a special order. They said they had delivery for Miles 5 MI never mentioned a charge for delivery.
I â about the distance I told them the distance was 3.4 MI. Change the order to meat lovers medium and two orders of wings, and still wanted $5 for delivery and so I asked if they wanted gas money too.
I can see it coming from the reviews the manager did not like customers always wanted to argue about everything, WHO DOES THE MANAGER WORK FOR.
Service: 5
Giddings Pizza Hut is a total joke. The manager Jessica will argue with you when they get your order wrong. We paid for 4 extra icings and they gave us 4 garlic saucesâŠwith cinnamon sticks. Who does that and doesnât think to double check the order?? Save your money and just go somewhere else.
Atmosphere: 1
Food: 1
Service: 1
So I order a large one topping pizza sauce cheese and Pepperoni and I go to eat my pizza and I have no dam sauce like thatâs insane itâs not pizza without sauce and on of the employees kept giving me rude looks like I ruined her day with my order more than likely never going back horrible experience and itâs not the first time itâs happen
Atmosphere: 2
Food: 1
Service: 4
Wouldnât recommend delivery
They got my order wrong they said all they said is give me a $5 discount on my next order but I will not be going back to that place they need to read the order and get it right
Atmosphere: 1
Food: 1
Service: 1
Yuk. They lost my prepaid order, inally found it, made me wait until they straightened their computer out, Pizza was dry and cold.
Atmosphere: 1
Food: 1
Service: 1
Yesterday evening being a Saturday night we ordered pizza and delivery. We ordered a pan pizza with light sauce, extra cheese and it was a peperoni lovers meaning a lot of peperoni right. We got the pizza delivered and the lady who delivered the pizza was great. She did just as asked. However our pizza had WAY too much sauce regular amount of peperoni and cheese. We called to tell the manager who played ignorant and said ok what to you want done. We asked for the pizza we ordered. He said OK but you have to give your pizza back!!! LOL what??? What a fool thing to do and say. We literally took the pizza off our plate put it back into the box. The new pizza came and the we tipped the delivery driver again because it was NOT her fault and we did not want her to make an extra trip for free. Our new pizza came with normal sauce still too much especially after expressing the want for light sauce. There was a normal amount of cheese even though we paid for extra cheese and the peperoni seemed normal Def not peperoni lovers. We went ahead and ate the pizza thinking it was too late to call again. What I will tell you is, this was a bad experience followed by poor management decisions and a second incorrect pizza. Domino's ALWAYS does a great job with better prices. We also love Dairy Queen they are great as well. Needless to say we won't be spending our hard earned money at pizza hut in Giddings in the future. That is sad because we do love Pizza Hut pizzas but I guess it's a management issue that is messing this all up. I mean seriously lol for him to say you have to give the old pizza back like we are lieing. I'm 50 years old and have never been so disrespected by a restaurant manager. But thats ok we don't need to eat there again.
Atmosphere: 1
Food: 1
Service: 1
Wrong meal. Order italian
meats got a chicken pasta.
It was good customer service, but the timing was too long, I understand the busy everyday, and I appreciate the team how they take care of the situation professionally!!
Iâll come again to order from that location with good Vibes ?
Definitely Iâll order the Italian salad again itâs so delish ?
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Meat Lovers Pizza
Restaurantji Recommends
Ordered 2 pizzas and a melt, was handed my order and asked if everything was correct, was insured it was correct went home and what do you know, order was incorrect. Called and let the lady on phone know my order was incorrect. She stated âsorry that we couldnât follow directionsâ thatâs it?!?! You acknowledged you messed up but would make it right! Little Cesarâs will always get my business. Bye bye Pizza Hut
Atmosphere: 1
Food: 1
Service: 1
Recommended dishes: Pepperoni Pizza, 3 Topping Large Pizza
Very clean and vibrant place inside. Staff super quick and polite. I will definatley order out here again. Oh and of course the pizza was awesome.
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Pepperoni Pizza, Cheese Sticks, Supreme Pizza
bad customer service
Vegetarian options: veggie pizza is available
Food: 5
Service: 5
Recommended dishes: Pepperoni Pizza, 3 Topping Large Pizza
The people there are awesome they will help you out they get their food from Pizza Hut so it is what it is but it's all right good place to eat great place for
Atmosphere: 4
Food: 3
Service: 5
Loading...