They got my order wrong they said all they said is give me a $5 discount on my next order but I will not be going back to that place they need to read the order and get it right
Atmosphere: 1
Food: 1
Service: 1
Joyce Weaver
Yuk. They lost my prepaid order, inally found it, made me wait until they straightened their computer out, Pizza was dry and cold.
Atmosphere: 1
Food: 1
Service: 1
Phillip Patterson
Yesterday evening being a Saturday night we ordered pizza and delivery. We ordered a pan pizza with light sauce, extra cheese and it was a peperoni lovers meaning a lot of peperoni right. We got the pizza delivered and the lady who delivered the pizza was great. She did just as asked. However our pizza had WAY too much sauce regular amount of peperoni and cheese. We called to tell the manager who played ignorant and said ok what to you want done. We asked for the pizza we ordered. He said OK but you have to give your pizza back!!! LOL what??? What a fool thing to do and say. We literally took the pizza off our plate put it back into the box. The new pizza came and the we tipped the delivery driver again because it was NOT her fault and we did not want her to make an extra trip for free. Our new pizza came with normal sauce still too much especially after expressing the want for light sauce. There was a normal amount of cheese even though we paid for extra cheese and the peperoni seemed normal Def not peperoni lovers. We went ahead and ate the pizza thinking it was too late to call again. What I will tell you is, this was a bad experience followed by poor management decisions and a second incorrect pizza. Domino's ALWAYS does a great job with better prices. We also love Dairy Queen they are great as well. Needless to say we won't be spending our hard earned money at pizza hut in Giddings in the future. That is sad because we do love Pizza Hut pizzas but I guess it's a management issue that is messing this all up. I mean seriously lol for him to say you have to give the old pizza back like we are lieing. I'm 50 years old and have never been so disrespected by a restaurant manager. But thats ok we don't need to eat there again.
Atmosphere: 1
Food: 1
Service: 1
Jesse Kottke
Wrong meal. Order italian meats got a chicken pasta.
mohamd rafid
It was good customer service, but the timing was too long, I understand the busy everyday, and I appreciate the team how they take care of the situation professionally!! I’ll come again to order from that location with good Vibes ? Definitely I’ll order the Italian salad again it’s so delish ?
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Meat Lovers Pizza
William King
Ordered 2 pizzas and a melt, was handed my order and asked if everything was correct, was insured it was correct went home and what do you know, order was incorrect. Called and let the lady on phone know my order was incorrect. She stated “sorry that we couldn’t follow directions” that’s it?!?! You acknowledged you messed up but would make it right! Little Cesar’s will always get my business. Bye bye Pizza Hut
Atmosphere: 1
Food: 1
Service: 1
Recommended dishes: Pepperoni Pizza, 3 Topping Large Pizza
Daniel Guillory
Very clean and vibrant place inside. Staff super quick and polite. I will definatley order out here again. Oh and of course the pizza was awesome.
Recommended dishes: Pepperoni Pizza, 3 Topping Large Pizza
Derek Reed
The people there are awesome they will help you out they get their food from Pizza Hut so it is what it is but it's all right good place to eat great place for
The manager is horrible and very rude. Customer service is just not what it should be anymore definitely very disappointed.
Atmosphere: 1
Food: 1
Service: 1
Jennifer Gunnels
Always good
Atmosphere: 4
Food: 4
Service: 4
Greg Mason
Good food, quality ingredients and the order was ready on time.
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Pepperoni Pizza
Nousheerwan Chaudhry
Amazing quality ? ?
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: 3 Topping Large Pizza
Bethany Lovett
Ordered two pizzas for takeout, but they barely put sauce on one of them and the other had a hair on it. If you’re paying almost $20 for two pizzas, you’d think you could get edible food. If you want to waste your money, stop on by.
They got my order wrong they said all they said is give me a $5 discount on my next order but I will not be going back to that place they need to read the order and get it right
Atmosphere: 1
Food: 1
Service: 1
Yuk. They lost my prepaid order, inally found it, made me wait until they straightened their computer out, Pizza was dry and cold.
Atmosphere: 1
Food: 1
Service: 1
Yesterday evening being a Saturday night we ordered pizza and delivery. We ordered a pan pizza with light sauce, extra cheese and it was a peperoni lovers meaning a lot of peperoni right. We got the pizza delivered and the lady who delivered the pizza was great. She did just as asked. However our pizza had WAY too much sauce regular amount of peperoni and cheese. We called to tell the manager who played ignorant and said ok what to you want done. We asked for the pizza we ordered. He said OK but you have to give your pizza back!!! LOL what??? What a fool thing to do and say. We literally took the pizza off our plate put it back into the box. The new pizza came and the we tipped the delivery driver again because it was NOT her fault and we did not want her to make an extra trip for free. Our new pizza came with normal sauce still too much especially after expressing the want for light sauce. There was a normal amount of cheese even though we paid for extra cheese and the peperoni seemed normal Def not peperoni lovers. We went ahead and ate the pizza thinking it was too late to call again. What I will tell you is, this was a bad experience followed by poor management decisions and a second incorrect pizza. Domino's ALWAYS does a great job with better prices. We also love Dairy Queen they are great as well. Needless to say we won't be spending our hard earned money at pizza hut in Giddings in the future. That is sad because we do love Pizza Hut pizzas but I guess it's a management issue that is messing this all up. I mean seriously lol for him to say you have to give the old pizza back like we are lieing. I'm 50 years old and have never been so disrespected by a restaurant manager. But thats ok we don't need to eat there again.
Atmosphere: 1
Food: 1
Service: 1
Wrong meal. Order italian
meats got a chicken pasta.
It was good customer service, but the timing was too long, I understand the busy everyday, and I appreciate the team how they take care of the situation professionally!!
I’ll come again to order from that location with good Vibes ?
Definitely I’ll order the Italian salad again it’s so delish ?
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Meat Lovers Pizza
Ordered 2 pizzas and a melt, was handed my order and asked if everything was correct, was insured it was correct went home and what do you know, order was incorrect. Called and let the lady on phone know my order was incorrect. She stated “sorry that we couldn’t follow directions” that’s it?!?! You acknowledged you messed up but would make it right! Little Cesar’s will always get my business. Bye bye Pizza Hut
Atmosphere: 1
Food: 1
Service: 1
Recommended dishes: Pepperoni Pizza, 3 Topping Large Pizza
Very clean and vibrant place inside. Staff super quick and polite. I will definatley order out here again. Oh and of course the pizza was awesome.
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Pepperoni Pizza, Cheese Sticks, Supreme Pizza
bad customer service
Vegetarian options: veggie pizza is available
Food: 5
Service: 5
Recommended dishes: Pepperoni Pizza, 3 Topping Large Pizza
The people there are awesome they will help you out they get their food from Pizza Hut so it is what it is but it's all right good place to eat great place for
Atmosphere: 4
Food: 3
Service: 5
Restaurantji Recommends
The manager is horrible and very rude. Customer service is just not what it should be anymore definitely very disappointed.
Atmosphere: 1
Food: 1
Service: 1
Always good
Atmosphere: 4
Food: 4
Service: 4
Good food, quality ingredients and the order was ready on time.
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Pepperoni Pizza
Amazing quality ? ?
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: 3 Topping Large Pizza
Ordered two pizzas for takeout, but they barely put sauce on one of them and the other had a hair on it. If you’re paying almost $20 for two pizzas, you’d think you could get edible food. If you want to waste your money, stop on by.
Atmosphere: 1
Food: 1
Service: 1
Loading...