Chicken Express

1101 E Broadway Ave, Gladewater
(903) 844-0212

Recent Reviews

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Leona Holloman

The restaurant needs a good cleaning. The servers are young but nice and are trying to to a good job. The food is not consistent, no salt to too salty. They do have great ice tea!

Atmosphere: 2

Food: 3

Service: 4

Lexis Armstrong

I went through the drive-through and ordered two meals that ended up being wrong. The parking lot doesn’t have a place where you can turn around so I had to go all the way back in traffic and go back inside to fix my order when I got back inside the girl at the front counter was acting as if someone was taking chicken straight from her paycheck. I simply let her know that my meal did not come with the two pieces as requested, nor where the fries in the box after disappearing for five minutes, she comes back to tell me that the girl at the window said that the order was not wrong which is weird because how can you tell me if it’s wrong or not? The girl at the front counter then said she couldn't help me unless I went and got my receipt she then asked what I was complaining about. I’ve been telling her once again that I never got a side and I needed a leg and a thigh instead of two legs she didn’t tell me there’s no need for an attitude And that she had no problem calling the cops. I don’t know if she thinks this scares people or not but if you’re reading this, I want you to know it doesn’t. She didn’t start slamming pieces of chicken in the box. And shove it in my hands.

Atmosphere: 1

Food: 3

Service: 1

Emily Tomblin (Black Widow)

.50 Tea 👌

Atmosphere: 5

Food: 5

Service: 5

A B

When there is a line of cars and your only order is tea, she tried to have you send payment via cash app. They don’t take cash app, she’s pocketing the money.

Atmosphere: 2

Food: 2

Service: 1

Mitzi Easley

Their special is a good value!

Food: 5

Service: 5

Ronda Taylor

Came in as a Dasher. I’m also a customer. Not one single word was muttered to me at all. I said thank you and the guy just walked off. Great job making me want to spend my money elsewhere.

Atmosphere: 1

Food: 5

Service: 1

Tena Dyar

Never order take out from their website. Never right and they don't care.

Atmosphere: 1

Food: 2

Service: 1

Witb P

Used to stop here when I lived in Gilmer, and the chicken was pretty good.
Stopped today and the chicken was way too tough and the biscuits were just hard and nasty. My advice, is go somewhere else for your chicken.

david bush

Went through the drive through, placed our order and was not told they were out of the chicken we ordered, got to the window and payed and then was told they did not have enough chicken to fill our order. When i asked for a refund, no one in the store could issue the refund. Our only options were to either take chicken we didn't want, come back an hour later or wait the time it takes to cook more. If i would have been told ahead of time, i would not have ordered.

Service: 1

Lorie Floyd

Can never get the order correct, have to go back and get the missing items multiple times. The employees cat even be bothered to answer the phone. “We have been super busy” please stop the cap because the chairs were placed upside down on 90% of the tables so clearly it’s just pure laziness and garbage work ethic. I don’t know how this substandard joke of a place is even still open it sucks so bad.

Atmosphere: 1

Food: 1

Service: 1

Destiny Kelley

Ordered 2 meals with 2 legs and a breast. Neither meal had the 2 legs in them. So expensive for not near all my food. And the store won't answer uts phone either

Atmosphere: 3

Food: 3

Service: 3

Mariah Kinchen

They are always out of something and the customer service leaves a lot to be desired

Atmosphere: 1

Food: 2

Service: 1

Jessica Morgan

This is our go to location while we are at work. The ladies, well all the staff at this location are very friendly! It has that small town feel!

Rodney Looney

Awesome chicken livers, very tender. We also love their sweet tea. ❤️

Holly Rogers

Costs way too much! Almost $50

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