Domino's Pizza

I had a time order and I didn’t arrive until 10 minutes after my order. They told me to wait 10 minutes and didn’t get it until 45 minutes later. There’s a reason for a time order…

Atmosphere: 1

Food: 1

Service: 1

Recommended dishes: Pepperoni Pizza

Order on online and app says ready but they are never ready and say can you give us another 10 minutes and it's always the apps fault or so and so.
I do not recommend this location and it's management's fault employees

Atmosphere: 2

Food: 3

Service: 1

We ordered our food around 11:30AM this morning, we never received the food until almost 1:30PM. When the food was delivered the driver stated that the previous driver had delivered the food to the incorrect address due to their phones map, which is understandable the street i live on has an East and West side. When finally receiving the food this is the mac and cheese i was given which was completely unacceptable. When calling the store and speaking with the manager on duty at 1:30 pm i was met with a rude attitude. I told the manager what the issue was and his response was “your address was wrong in our system” which isn’t what was told to us by the driver and when that as brought to the managers attention his only explanation was that it was a new driver delivering the food. The original driver who brought us the food had said the driver who had delivered it to the incorrect address had it wrong on their personal maps. I was given 2 options of they could either remake the food and send it back out and wait an additional 45 minutes or i could get the food refunded, neither of which were acceptable. I did get the order remade and resent back as well as refunded but the way the manager spoke to me was completely unprofessional, he attempted to make it seem like it was my fault for the order being delivered to the wrong address when it was on the driver who delivered the original order

Atmosphere: 1

Food: 1

Service: 1

Tried ordering chicken wings but wanted all flats. They told me that they couldn't do it because it messes up their inventory. I will have to go to Wing Stop, Buffalo Wild Wings, Bubba's and Moe's Pizza and a few other places. Lost my business.

Atmosphere: 2

Delicious and quick service!

Atmosphere: 5

Food: 5

Service: 5

Recommended dishes: Pepperoni Pizza, Lava Cake, Meat Pizza

Won’t be returning after a 2nd mess up ! Forgot one of our pizzas , called talked to manage and she told us to come get it and she will make us some cinnamon sticks. Get there girl at window is rude as heck AGAIN and just hands us the pizza and shuts the window and no cinnamon sticks so the manager is a liar .

Good ?

I wish I could give less than one star. I ordered a pizza from Domino's in Gladewater, Texas, and it arrived without any Alfredo sauce. When I called to address the issue, the manager was incredibly rude and unprofessional. Their behavior was completely unacceptable. Very disappointed with both the food and the service. I won't be ordering from here again. So much for hometown hero’s ? what a joke ! 5/24/2024 LITERALLY JUST CHEESE AND PEPPERONIS

Atmosphere: 1

Food: 1

Service: 1

Once getting a messed up or undercooked pizza is one thing but the last 6 times or so it seems like my pizza is just thrown together and sloppy. I’ve had pizzas that had so many air pockets there was no cheese on them. I got a thin crust cheese Alfredo pizza and it’s got air pockets and when I opened the box a slice was stuck to the box and fell out. It should have been cooked slightly longer too. Too hungry not to eat it so going to finish cooking it myself. And cheese stuffed pepperoni breadsticks are not sliced first time ordering that but it said bread sticks.

Food: 2

Service: 3

Nice employees and helpful

Atmosphere: 5

Food: 5

Service: 5

Dominos in Gladewater is THE best! The staff is always on point with the pizzas!Mrs Lori has the quickest pizza making hands in all of East Texas!Great service! Perfect timing! Beautiful happy faces!10/10 high key recommend!

Atmosphere: 5

Food: 5

Service: 5

Recommended dishes: Pepperoni Pizza, Chicken Wings, Lava Cake, Tater Tots, Meat Pizza

It was disgusting and one time they didn't even put sauce on my pizza and then they left out in order that I got and I was so mad

Delivery or Pick Up HANDS DOWN Best Pizza & Service ALWAYS !

Food: 5

Service: 5

We love dominoes... They are under new management, so don't hesitate to give them another shot..

Would give a 5star but sometimes my order is wrong. I ordered 2 Philly steak sandwiches, used the pick up window and when I got to the lake to eat before fishing I had 2 tots orders. Tried calling the store but no one would ever answer the phone and I was stuck w the wrong

Atmosphere: 4

Food: 4

Service: 4