Tiffany who brought our food out was nice but the person taking our order got everything WRONG, no idea if the speaker was messed up or what but the order wasn’t even repeated back and I had told him my order three times, the screen with my order was incorrect so I corrected him, it was still wrong. I hit the red button again to repeat my order which he said correctly that time had still came out wrong such as wrong number of items or wrong sizes of shakes. Only ONE out of six items were correct when they came out.
Service: 1
Shawn Noble
Ordered a hot fudge sundae with extra hot fudge. My wife brought it home. It was melting out the side had to put it over the sink and there was hardly any hot fudge. I will never ever ever go there again for nothing especially a hot fudge sundae after that that ruined me thank you Gladewater sonic
Bethany Lopez
Yall met the gm yet? she's amazing and sooooooo sweet! made sure I was taken care of!
Atmosphere: 5
Food: 5
Service: 5
julia yummy
bring back the southwest wrap pls pls
Atmosphere: 5
Food: 2
Service: 5
Joanne Martin
Ordered the sound was so loud it gave me a headache and hurt my ears. They no longer sold what i wanted so she just put something else on the order. Then couldn't understand what i was talking about when i told her it wasn't right.
Atmosphere: 1
Service: 1
Ken Ains
They struggle to get drinks out..
Haylie Weeks
Everything was great until we were handed our food and I went to turn to ask a question to Amiyah our car hop and she walked off without even asking if we needed anything else.
Brendan Durkin (CLASSIC)
Its fast food what more can be said i dont even like fast food ain't good for you. Don't like it really don't eat it. I got me a chocolate shake though I love them
Atmosphere: 3
Food: 3
Service: 4
Larry Hobgood
First time back since they reopened and was not pleased at all. Wait time was extremely long, burger was completely burnt beyond being edible, and cheese sticks was rubber. Will not be returning to this location.
I ordered a Route 44 strawberry lemonade slush with extra strawberries and two cherries and two limes it took me 35 minutes to get my drink and actually I had to order two but they only brought one and it had no strawberries no cherries and no limes in it I was very disappointed to pay almost $6 for a drink that was not even as I ordered it
Atmosphere: 1
Food: 1
Service: 1
Khandee Dhymond
The food is NEVER fresh! They should really just close this location back down. Matter of fact, 90% of the restaurants in Gladewater SHOULD CLOSE😑
Atmosphere: 3
Food: 1
Service: 4
Deborah White
The staff are extremely rude. The lady taking our order is the same lady that has brought it out and this is the third time getting the same lady. We have addressed this and they have not corrected it so we will not be back. We will also be sharing in all of our community. There is no reason for the rude behavior morning crew do better.
Atmosphere: 1
Food: 3
Service: 1
Warlock103 Warlock
Sonic is one hundred percent better than it was before
Atmosphere: 5
Food: 5
Service: 5
Bee
awesome service and food is always hot when they bring it out to you, its been great since the reopening.
Tiffany who brought our food out was nice but the person taking our order got everything WRONG, no idea if the speaker was messed up or what but the order wasn’t even repeated back and I had told him my order three times, the screen with my order was incorrect so I corrected him, it was still wrong. I hit the red button again to repeat my order which he said correctly that time had still came out wrong such as wrong number of items or wrong sizes of shakes. Only ONE out of six items were correct when they came out.
Service: 1
Ordered a hot fudge sundae with extra hot fudge. My wife brought it home. It was melting out the side had to put it over the sink and there was hardly any hot fudge. I will never ever ever go there again for nothing especially a hot fudge sundae after that that ruined me thank you Gladewater sonic
Yall met the gm yet? she's amazing and sooooooo sweet! made sure I was taken care of!
Atmosphere: 5
Food: 5
Service: 5
bring back the southwest wrap pls pls
Atmosphere: 5
Food: 2
Service: 5
Ordered the sound was so loud it gave me a headache and hurt my ears. They no longer sold what i wanted so she just put something else on the order. Then couldn't understand what i was talking about when i told her it wasn't right.
Atmosphere: 1
Service: 1
They struggle to get drinks out..
Everything was great until we were handed our food and I went to turn to ask a question to Amiyah our car hop and she walked off without even asking if we needed anything else.
Its fast food what more can be said i dont even like fast food ain't good for you. Don't like it really don't eat it. I got me a chocolate shake though I love them
Atmosphere: 3
Food: 3
Service: 4
First time back since they reopened and was not pleased at all. Wait time was extremely long, burger was completely burnt beyond being edible, and cheese sticks was rubber. Will not be returning to this location.
Fast service
Atmosphere: 5
Food: 5
Service: 5
Restaurantji Recommends
I ordered a Route 44 strawberry lemonade slush with extra strawberries and two cherries and two limes it took me 35 minutes to get my drink and actually I had to order two but they only brought one and it had no strawberries no cherries and no limes in it I was very disappointed to pay almost $6 for a drink that was not even as I ordered it
Atmosphere: 1
Food: 1
Service: 1
The food is NEVER fresh! They should really just close this location back down. Matter of fact, 90% of the restaurants in Gladewater SHOULD CLOSE😑
Atmosphere: 3
Food: 1
Service: 4
The staff are extremely rude. The lady taking our order is the same lady that has brought it out and this is the third time getting the same lady. We have addressed this and they have not corrected it so we will not be back. We will also be sharing in all of our community. There is no reason for the rude behavior morning crew do better.
Atmosphere: 1
Food: 3
Service: 1
Sonic is one hundred percent better than it was before
Atmosphere: 5
Food: 5
Service: 5
awesome service and food is always hot when they bring it out to you, its been great since the reopening.
Atmosphere: 4
Food: 5
Service: 4
Recommended dishes: Fries
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