Ordered via the app for delivery. This location rocked it. Both myself and my wife's items were great. Fresh ingredients and a good amount. Thank you!!
Atmosphere: 5
Food: 5
Service: 5
Chastity Clay
Extremely slow, never seen employees move so slow honestly. The female hasn’t even been there two weeks so that’s understandable for her. The male, Matthew was not only slow but very unsanitary! Pulling his hat on and off right there with the food then reaching over other sandwiches being prepared and he has dandruff flakes all over his shirt. The female tried handing him the pickles for his customer and he got rude with her and slammed the container with her hand still on it back down and said I don’t need the container I will just reach over, meaning reaching over MY FOOD. This is an fyi to all of my community in Gladewater because it’s pointless to reach out to Subway personally as I have done so previously AND THEY MADE EXCUSES and this was on a different occasion! At the very least they should be required to be required to be sanitary! Absolutely disgusting!!!!
Atmosphere: 1
Food: 1
Service: 1
Rebekah “Boo” Spencer
Slow half out every thing worse subway ever been too will not be back too the gladewater texas subway
Atmosphere: 2
Food: 4
Service: 1
galila Abdelghani
Very slow! I ordered on the app… I got there…wait for them to finish food..then the girl sloppily made my sandwich right in front of me. Didn’t toast it…told me it didn’t say to toast on the receipt…not my cup of tea to go back and forth over such..inside was quiet dingy and uncomfortable It was very busy everyone was quiet and looked tense. 🤷🏽♀️
Atmosphere: 2
Food: 2
Service: 2
Stacie Shirley
I tried reaching out directly to subway but no one freakin cares about customer service anymore. We had baseball practice and went to subway after (around 8:45) they are open until 9:30 so not sure why everyone inside seemed so disgruntled about making our sandwiches. I placed an order on the app- arrived and all employees were in the back of the restaurant. They were super annoyed when I walked in. We spent $46.10 and to go home with the most disgusting mustard sandwiches I’ve ever seen in my life. I absolutely HATE leaving bad reviews but almost 50 bucks and the food simply not edible? Yeah I’m leaving one. A school night and we were forced to make peanut butter and jelly to get the boys in bed. These employees KNEW what they were doing. Take a look at the pictures and judge for yourself. They were taken AFTER wiping mustard off. Freakin HORRIBLE. And we love mustard. Shame on these employees for intentionally ruining our food
Atmosphere: 1
Food: 1
Service: 1
Moriah Ryan
The morning shift needs to understand how to set up the next shift for success not failure. Every time they are out of bread or an ingredient. I order on the app they don't call and say hey we're out of this they do nothing till you get there. I'll go to Gilmer from now on.
Atmosphere: 1
Food: 1
Service: 2
Jamie Williams
In Gladewater,my husband's favorite
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Pizza Sub, 6 Pack Cookie Box
Cassie
Down side of ordering on app is you can’t watch them make your food. Dry as s sandwich and I’m missing ingredients.😒😒
First of all, I’m gonna start this by saying this is the second time we have experienced this issue with this location and it’s very vexing to say the least. Each time my wife has placed an order for my family of five through the app when she gets home with the bag we find out the most of our orders are wrong or they all have been wrong. The location is staffed with kids that seem to not care about the job they have agreed to do enough to pay the least bit of attention too the simple sandwich orders they are tasked with in short we have agreed to not used this subway anymore instead we have agreed to start using jersey mikes instead and to finish this off recall the scene from lethal weapon with Joe Pesci, and the quote about fast food, restaurants and their drive-throughs this scene is how I feel about subway.
It was a good turkey sandwich. The people were nice, and the place was clean.
Atmosphere: 4
Food: 4
Service: 5
Charles Smith
Rude service ?
Tamara Myers
Good sandwich
Atmosphere: 3
Food: 4
Service: 4
Ronda Taylor
The folks that work here are pretty awesome! Nice and polite. Thank you.
Parking: Easy in. Easy out.
Kid-friendliness: Kid options on the menu and they actually listen if the kiddos want to tell them what they want on the sub. Good way to get the veggies in.
Ordered via the app for delivery. This location rocked it. Both myself and my wife's items were great. Fresh ingredients and a good amount. Thank you!!
Atmosphere: 5
Food: 5
Service: 5
Extremely slow, never seen employees move so slow honestly. The female hasn’t even been there two weeks so that’s understandable for her. The male, Matthew was not only slow but very unsanitary! Pulling his hat on and off right there with the food then reaching over other sandwiches being prepared and he has dandruff flakes all over his shirt. The female tried handing him the pickles for his customer and he got rude with her and slammed the container with her hand still on it back down and said I don’t need the container I will just reach over, meaning reaching over MY FOOD. This is an fyi to all of my community in Gladewater because it’s pointless to reach out to Subway personally as I have done so previously AND THEY MADE EXCUSES and this was on a different occasion! At the very least they should be required to be required to be sanitary! Absolutely disgusting!!!!
Atmosphere: 1
Food: 1
Service: 1
Slow half out every thing worse subway ever been too will not be back too the gladewater texas subway
Atmosphere: 2
Food: 4
Service: 1
Very slow!
I ordered on the app…
I got there…wait for them to finish food..then the girl sloppily made my sandwich right in front of me. Didn’t toast it…told me it didn’t say to toast on the receipt…not my cup of tea to go back and forth over such..inside was quiet dingy and uncomfortable
It was very busy everyone was quiet and looked tense. 🤷🏽♀️
Atmosphere: 2
Food: 2
Service: 2
I tried reaching out directly to subway but no one freakin cares about customer service anymore. We had baseball practice and went to subway after (around 8:45) they are open until 9:30 so not sure why everyone inside seemed so disgruntled about making our sandwiches. I placed an order on the app- arrived and all employees were in the back of the restaurant. They were super annoyed when I walked in. We spent $46.10 and to go home with the most disgusting mustard sandwiches I’ve ever seen in my life. I absolutely HATE leaving bad reviews but almost 50 bucks and the food simply not edible? Yeah I’m leaving one. A school night and we were forced to make peanut butter and jelly to get the boys in bed. These employees KNEW what they were doing. Take a look at the pictures and judge for yourself. They were taken AFTER wiping mustard off. Freakin HORRIBLE. And we love mustard. Shame on these employees for intentionally ruining our food
Atmosphere: 1
Food: 1
Service: 1
The morning shift needs to understand how to set up the next shift for success not failure. Every time they are out of bread or an ingredient. I order on the app they don't call and say hey we're out of this they do nothing till you get there. I'll go to Gilmer from now on.
Atmosphere: 1
Food: 1
Service: 2
In Gladewater,my husband's favorite
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Pizza Sub, 6 Pack Cookie Box
Down side of ordering on app is you can’t watch them make your food. Dry as s sandwich and I’m missing ingredients.😒😒
Very friendly...always get orders correct
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Cookies, Meatball Marinara, Potato Chip, Homestyle Chicken Salad
First of all, I’m gonna start this by saying this is the second time we have experienced this issue with this location and it’s very vexing to say the least. Each time my wife has placed an order for my family of five through the app when she gets home with the bag we find out the most of our orders are wrong or they all have been wrong. The location is staffed with kids that seem to not care about the job they have agreed to do enough to pay the least bit of attention too the simple sandwich orders they are tasked with in short we have agreed to not used this subway anymore instead we have agreed to start using jersey mikes instead and to finish this off recall the scene from lethal weapon with Joe Pesci, and the quote about fast food, restaurants and their drive-throughs this scene is how I feel about subway.
Atmosphere: 1
Food: 1
Service: 1
Restaurantji Recommends
love me some Subway.
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Cookies, Subway Club
It was a good turkey sandwich. The people were nice, and the place was clean.
Atmosphere: 4
Food: 4
Service: 5
Rude service ?
Good sandwich
Atmosphere: 3
Food: 4
Service: 4
The folks that work here are pretty awesome! Nice and polite. Thank you.
Parking: Easy in. Easy out.
Kid-friendliness: Kid options on the menu and they actually listen if the kiddos want to tell them what they want on the sub. Good way to get the veggies in.
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Subway Club
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