Jack in the Box

1703 S Beckley Rd, Glenn Heights
(972) 274-3417

Recent Reviews

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Cpt Buck

2 Tacos 1 yum yum. We're going to charge extra for a small water. 1 woohoo for service. Lobby needed sweeping and table a wiping down.

Atmosphere: 3

Food: 4

Service: 3

James Wagoner

Jack in the box tacos, Rock!
I wish they would come back with monster tacos!
Their burgers are awesome too!

Atmosphere: 4

Food: 4

Service: 4

Aisha Steward

didn’t give me any condiments. got 10 piece churro & no cinnamon & didn’t say anything. had to wait until i got home to see. called up there & asked for a manager & the guy says im the one in charge right now… huh?!! they told me to bring them back for a refund & that they are out of cinnamon. this place gets on my damn nerves. no cherries, no bbq… NO CINNAMON FOR CHURROS! whoever is doing inventory should be fired!

Atmosphere: 1

Food: 1

Service: 1

Abel Armendariz

I love the food there

Atmosphere: 5

Food: 5

Service: 5

Chad Thomas

We there for 45 minutes waiting on our meals and drinks. Drink machines were down. Made.us late to work and didn't get to eat a relaxed or hot meal.

Atmosphere: 4

Food: 4

Service: 1

Recommended dishes: Nuggets, Dr Pepper

D Ross

Everytime I go here my order is always wrong and they never have sauce!

Atmosphere: 1

Food: 3

Service: 1

Annabelle Gonzalez

Very rude employee at drive thur. Atmosphere there horrible will never return . Do not recommend if your looking to order and have a friendly experience. Employee seemed bothered to be working

Atmosphere: 1

Food: 3

Service: 1

Crstian Tovar

Really dirty tables all of them not clean

Ja'Juan White

They lie about being out of shakes just not to make them

Atmosphere: 1

Food: 2

Service: 2

Eric Lincoln

Nothing much to say other than it's a Jack in Box and it was fine.

Atmosphere: 3

Food: 3

Service: 3

Shuntae Tolliver

They never get the order right and they are very unprofessional my order in the drive thru was wrong and they refused to re make order

Atmosphere: 1

Brianna Tolliver

Told them mayo only they put ketchup on the burger AFTER she confirmed mayo only. Then gave me these burnt not one curly fry in the bag. I walked in asked them to remake it and the cashier sassy self want to roll his neck saying he cant control how they make the food. I asked why every time i come i have to come in and get my order remade. He said why come back then. NEVER WANTED TO MY MOM WANTED IT. I wanted a refund and the manager even argued that the order was right. HER NAME IS JESSICA AND SHE AND THAT SASSY CASHIER HORRIBLE . If they get major complaints i see why. I literally just moved here a month ago and this place SUCKS

Atmosphere: 1

Food: 1

Service: 1

Sharron D

Just a quick stop for 3 of the BEST Eggrolls in Town.

Atmosphere: 5

Food: 5

Service: 5

Richard Green

When you have to eat something, it’s something to eat

Atmosphere: 5

Food: 5

Service: 5

Saint John Grand Lodge

This is the second time that I visited your location and was told that you can give change. It was 9:45 a.m. How are you making money if you are turning customers away for no change ? I would have asked for the manager but I think this lady was the manager. I actually tried to call the location to speak to a manager but nobody answered the phone. I am a hundred percent sure you are losing money on a daily basis because your staff doesn't care about your customers nor your business. This is very disappointing because I am new to the Glenn Heights area. Plus the lady that was cleaning the men's restroom left out without washing her hands and went immediately into your kitchen to prepare orders.
That is just nasty in itself. Maybe GOD was trying to tell me something, but I still feel like I need to let someone know that this location is sinking because the team doesn't care about your customers. You do not have any signs that you do not accept $100 dollar bills, but this is the 3rd time. Other restaurants do not have any problems taking my money. I am starting to feel like it is because I am a Black man. You lost a loyal customer to your Brand Jack in The Box and I am the father of six children so you add up your losses. Good luck with your business surviving if your customer service doesn't improve. I didn't even feel welcomed but I was hungry.

Atmosphere: 1

Food: 1

Service: 1

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