The food is usually really good. But for the past few months the service has been horrible. getting my stuff wrong, forgetting stuff. and just overall extremely rude. even when just ordering. They get mad at you when they forget stuff.
Atmosphere: 1
Food: 4
Service: 2
Recommended dishes: Hamburger, Flame Grilled Beef
Shelbey Pistokache
Come here every day after school for my kids but the girl in the drive thru every day has the worse attitude towards me and I will probably not be coming there anymore. I’ve called and complained on her TWICE already and yet she’s still rude. I don’t even know her and she hates me .
Service: 1
Pamela Headrick
Friendly
Atmosphere: 4
Food: 4
Service: 4
Denise Offutt
Great service
Tamera Gordley
It was good.
Atmosphere: 5
Food: 5
Service: 5
John Dingman
Typical store
Atmosphere: 3
Food: 3
Service: 3
Michael Burnett
A good place to go for a quick bite to eat
Atmosphere: 5
Food: 5
Service: 5
Trey Dunn
My bacon king is always on point. Most of the workers are good when im there. There are definitely worse places out there.
Atmosphere: 3
Food: 5
Service: 4
Thebubb1110 Gavin
The staff here is great! The young man taking my order was very polite. The food was hot and delicious. I'll definitely be coming back.
Recently, I was attended to by a cashier who was very polite, and helpful. He was a young man. I think the name was Gavin. My food came hot, the fries were salted to perfection, and the nuggets were great.
I ordered a Texas Double Whopper with a Large fry and diet coke. I also ordered an 8pc nugget, which they delivered upon.
I got my food in under five minutes. Overall, the place was nice and welcoming. The menu displayed the options, it was pretty clear.
Thank you Grandview Burger King and Gavin
Atmosphere: 4
Food: 5
Service: 5
Not Applicable
Should tell your employees not to spread rumors about customers.. threw away my food just incase. I don't even know who she is yet I could hear her yelling about who I am through the drive thru window.
David Compian
Everything was fine
Atmosphere: 4
Service: 4
Genva Sherrod
I've been coming to this Burger King for years now. Up until recently I have had the best customer service, very friendly, and no problems. I visit a minimum of 2 times a week for lunch between 12-1pm typically. This is my 2nd encounter with the rude young lady in the drive thru and it takes so much longer to get my food. My receipt shows 12:01 & I didn't leave until 12:15 when another lady stepped to window. The time before I was the only person in drive thru, however young lady grabbed a card from back, then was over at front counter registers, then front counter guy came and put food in bag & was trying to hand it to me when she took bag back, emptied it, put food back in and handed it to me. This young lady has no customer service skills and is quite rude. 1st time I spoke to her and got a rude expression. This time she said order items & I had no clue she was talking to me and not headset. I heard no question just order items not even how I eat them. I see nothing on receipt to tell me what her name is and guessing black hoodie/jacket covers her name tag. New and inexperience has nothing to do with having a friendly personality. If I encounter her a 3rd time, I most likely won't be back for a very long time hoping she's gone by then.
Atmosphere: 1
Food: 1
Service: 1
Aubrey Fitzpatrick
Rudest experience ever. It was my first time to go and I couldn't even decide what I wanted to eat because the lady at the drive through was rushing us to order
Cool spot connected to a Shell gas station.
Atmosphere: 4
Food: 5
Service: 5
The food is usually really good. But for the past few months the service has been horrible. getting my stuff wrong, forgetting stuff. and just overall extremely rude. even when just ordering. They get mad at you when they forget stuff.
Atmosphere: 1
Food: 4
Service: 2
Recommended dishes: Hamburger, Flame Grilled Beef
Come here every day after school for my kids but the girl in the drive thru every day has the worse attitude towards me and I will probably not be coming there anymore. I’ve called and complained on her TWICE already and yet she’s still rude. I don’t even know her and she hates me .
Service: 1
Friendly
Atmosphere: 4
Food: 4
Service: 4
Great service
It was good.
Atmosphere: 5
Food: 5
Service: 5
Typical store
Atmosphere: 3
Food: 3
Service: 3
A good place to go for a quick bite to eat
Atmosphere: 5
Food: 5
Service: 5
My bacon king is always on point. Most of the workers are good when im there. There are definitely worse places out there.
Atmosphere: 3
Food: 5
Service: 4
The staff here is great! The young man taking my order was very polite. The food was hot and delicious. I'll definitely be coming back.
Atmosphere: 5
Food: 5
Service: 5
Restaurantji Recommends
Recently, I was attended to by a cashier who was very polite, and helpful. He was a young man. I think the name was Gavin. My food came hot, the fries were salted to perfection, and the nuggets were great.
I ordered a Texas Double Whopper with a Large fry and diet coke. I also ordered an 8pc nugget, which they delivered upon.
I got my food in under five minutes. Overall, the place was nice and welcoming. The menu displayed the options, it was pretty clear.
Thank you Grandview Burger King and Gavin
Atmosphere: 4
Food: 5
Service: 5
Should tell your employees not to spread rumors about customers.. threw away my food just incase. I don't even know who she is yet I could hear her yelling about who I am through the drive thru window.
Everything was fine
Atmosphere: 4
Service: 4
I've been coming to this Burger King for years now. Up until recently I have had the best customer service, very friendly, and no problems. I visit a minimum of 2 times a week for lunch between 12-1pm typically. This is my 2nd encounter with the rude young lady in the drive thru and it takes so much longer to get my food. My receipt shows 12:01 & I didn't leave until 12:15 when another lady stepped to window. The time before I was the only person in drive thru, however young lady grabbed a card from back, then was over at front counter registers, then front counter guy came and put food in bag & was trying to hand it to me when she took bag back, emptied it, put food back in and handed it to me. This young lady has no customer service skills and is quite rude. 1st time I spoke to her and got a rude expression. This time she said order items & I had no clue she was talking to me and not headset. I heard no question just order items not even how I eat them. I see nothing on receipt to tell me what her name is and guessing black hoodie/jacket covers her name tag. New and inexperience has nothing to do with having a friendly personality. If I encounter her a 3rd time, I most likely won't be back for a very long time hoping she's gone by then.
Atmosphere: 1
Food: 1
Service: 1
Rudest experience ever. It was my first time to go and I couldn't even decide what I wanted to eat because the lady at the drive through was rushing us to order
Atmosphere: 1
Food: 1
Service: 1
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