Worst chick fil an around. Manager Ana is rude. Only focus on drive through, go in and you have to wait 15 minutes. Drive to a different location in flower mound or off of main, don’t go here!
Bryce Perry
Hands down the worst chick fila I’ve been to. They always take forever in the drive thru, and the people doing the orders are always short and rude. I door dashed for a week trying it out for extra money and even on that end of door dashing and going in was terrible and nobody helped they just stick to their corner of getting orders ready. I went in today and got 2 normal sandwiches and one was like a 5/10 done and my other thinking I was going to get a better one was way worse. So I waited 20 mins dealing with the short rude workers in the drive thru with their parking lot being a nightmare to get home and find out my food is going to gross me out more than fill me up. I don’t write reviews and I apologize for my illiteracy but this was an experience that needs to change.
nandu priya rao
This location consistently messes up my order, and the management doesn’t seem to improve the situation.
Atmosphere: 3
Food: 3
Service: 1
Mike Skirha
A quick trip to Chick-fil-A for their chicken sandwich meal.
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Spicy Chicken Sandwich, Dr Pepper, Nuggets, Spicy Chicken, Waffle, Chick-Fil-A Chicken Sandwich, Sandwich, Waffle Fries and Chicken Nuggets, French Fries
Trinity
Always messes up my order
Atmosphere: 1
Food: 1
Service: 1
Jess
Absolute worst location! Management is horrible and rude.
Atmosphere: 1
Food: 1
Service: 1
Crystal V
This location is SEVERELY lack of details on to go orders. Both of our orders missed a chicken sandwich and fries. I asked for NO salt on my fries orders and they gave us old stale greasy salt fries that’s not edible to eat. Be smart and check your order before leaving or better off take your business to a different location. VERY DISAPPOINTED!!
It’s ok….. it’s a chicken sandwich! Nothing to get real excited about
Atmosphere: 3
Food: 3
Service: 5
Colby Whistler
Just left Chick-Fil-A in grapevine and it's the first time I've had a not so great experience. The place is completely full with all tables taken up which is good... Good for business. The customer service of having 4 tables in the back taken up for employees personal belongings and not willing to move anything for customers to then sit down is horrible. It's about customer service and the customer is first. I stood for 20 min and no seats opened up and had to get my food to go. Chick-Fil-A prides itself on customer service and that's not it. When they built this store they did not Invision 25% of the seating taken up by boxes and employees belongings so the customer would have to stand to eat. Makes you wanna go to somewhere else for chicken from now on. At least they care enough to let a customer sit down to eat...
Atmosphere: 4
Food: 4
Service: 1
Nina Allahverdi
This is the worst chickflia location, literally go to any other one. I refuse to go to this one ever again, the employees are the worst part. I’ve never not got a right order lol
Atmosphere: 1
Food: 3
Service: 1
Laura Rogers
I live in a rural community east of Dallas. I was in Dallas to meet a family member. Before heading home we decided to stop and grab some food for the road. I was so excited because I don't have a Chick-fil-A in my area. I ordered fries, a crispy chicken sandwich and a small vanilla milkshake. I wanted to get on the road to miss the traffic so it took me maybe 7 - 9 minutes before I even started eating. The sandwich and fries were great!
The problem was with the vanilla milkshake! The first taste of it I thought tasted kind of weird. In about 10-15 minutes I drank probably a third of the milkshake and I started getting a terrible stomach ache. With a two plus hour drive ahead of me the farther down the road I got the worse my stomach felt. I had to stop two times. I had the stomach ache late into the night and during that time anything that went into my stomach came back up.
I love vanilla milkshakes and I drink them quite often. I'm 99% sure there was something wrong with this particular vanilla milkshake.
I had an extremely disappointing experience at the Chick-fil-A located at Grapevine Mills (#00657). I attempted to order a meal and a hot drink to warm my infant’s food, but the staff, including GM Bany outright refused to take my order.
As a paying customer, I expected at least basic courtesy and service, but instead, I was met with complete refusal for no valid reason. This is unacceptable, especially from a brand known for its customer service. I left feeling frustrated and unwelcome.
I hope Chick-fil-A addresses this issue and ensures their staff upholds the values they claim to represent. If you’re a parent looking for a family-friendly experience, this may not be the location for you.
Worst chick fil an around. Manager Ana is rude. Only focus on drive through, go in and you have to wait 15 minutes. Drive to a different location in flower mound or off of main, don’t go here!
Hands down the worst chick fila I’ve been to. They always take forever in the drive thru, and the people doing the orders are always short and rude. I door dashed for a week trying it out for extra money and even on that end of door dashing and going in was terrible and nobody helped they just stick to their corner of getting orders ready. I went in today and got 2 normal sandwiches and one was like a 5/10 done and my other thinking I was going to get a better one was way worse. So I waited 20 mins dealing with the short rude workers in the drive thru with their parking lot being a nightmare to get home and find out my food is going to gross me out more than fill me up. I don’t write reviews and I apologize for my illiteracy but this was an experience that needs to change.
This location consistently messes up my order, and the management doesn’t seem to improve the situation.
Atmosphere: 3
Food: 3
Service: 1
A quick trip to Chick-fil-A for their chicken sandwich meal.
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Spicy Chicken Sandwich, Dr Pepper, Nuggets, Spicy Chicken, Waffle, Chick-Fil-A Chicken Sandwich, Sandwich, Waffle Fries and Chicken Nuggets, French Fries
Always messes up my order
Atmosphere: 1
Food: 1
Service: 1
Absolute worst location! Management is horrible and rude.
Atmosphere: 1
Food: 1
Service: 1
This location is SEVERELY lack of details on to go orders. Both of our orders missed a chicken sandwich and fries. I asked for NO salt on my fries orders and they gave us old stale greasy salt fries that’s not edible to eat. Be smart and check your order before leaving or better off take your business to a different location. VERY DISAPPOINTED!!
Atmosphere: 3
Food: 2
Service: 1
Best fast food experience.
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Spicy Chicken Sandwich
Nice setup. Chicken sandwich tastes great
Atmosphere: 5
Food: 5
Service: 5
Fast service. Good food.
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Nuggets
Restaurantji Recommends
It’s ok….. it’s a chicken sandwich! Nothing to get real excited about
Atmosphere: 3
Food: 3
Service: 5
Just left Chick-Fil-A in grapevine and it's the first time I've had a not so great experience. The place is completely full with all tables taken up which is good... Good for business. The customer service of having 4 tables in the back taken up for employees personal belongings and not willing to move anything for customers to then sit down is horrible. It's about customer service and the customer is first. I stood for 20 min and no seats opened up and had to get my food to go. Chick-Fil-A prides itself on customer service and that's not it. When they built this store they did not Invision 25% of the seating taken up by boxes and employees belongings so the customer would have to stand to eat. Makes you wanna go to somewhere else for chicken from now on. At least they care enough to let a customer sit down to eat...
Atmosphere: 4
Food: 4
Service: 1
This is the worst chickflia location, literally go to any other one. I refuse to go to this one ever again, the employees are the worst part. I’ve never not got a right order lol
Atmosphere: 1
Food: 3
Service: 1
I live in a rural community east of Dallas. I was in Dallas to meet a family member. Before heading home we decided to stop and grab some food for the road. I was so excited because I don't have a Chick-fil-A in my area.
I ordered fries, a crispy chicken sandwich and a small vanilla milkshake. I wanted to get on the road to miss the traffic so it took me maybe 7 - 9 minutes before I even started eating. The sandwich and fries were great!
The problem was with the vanilla milkshake! The first taste of it I thought tasted kind of weird. In about 10-15 minutes I drank probably a third of the milkshake and I started getting a terrible stomach ache. With a two plus hour drive ahead of me the farther down the road I got the worse my stomach felt. I had to stop two times. I had the stomach ache late into the night and during that time anything that went into my stomach came back up.
I love vanilla milkshakes and I drink them quite often. I'm 99% sure there was something wrong with this particular vanilla milkshake.
Atmosphere: 4
Food: 1
Service: 4
Recommended dishes: Chicken Strips, Sauce, Grilled Chicken Sandwich, Sandwich, French Fries
I had an extremely disappointing experience at the Chick-fil-A located at Grapevine Mills (#00657). I attempted to order a meal and a hot drink to warm my infant’s food, but the staff, including GM Bany outright refused to take my order.
As a paying customer, I expected at least basic courtesy and service, but instead, I was met with complete refusal for no valid reason. This is unacceptable, especially from a brand known for its customer service. I left feeling frustrated and unwelcome.
I hope Chick-fil-A addresses this issue and ensures their staff upholds the values they claim to represent. If you’re a parent looking for a family-friendly experience, this may not be the location for you.
This is operated by Clinton Cowden
Atmosphere: 1
Food: 1
Service: 1
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