Chicken Express

828 E Northwest Hwy, Grapevine
(817) 488-0889

Recent Reviews

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octavio ortiz

Good service and food

John Perales

Came here because of the reviews!
Its a must when visiting Great Wolf. Save some $ and get some delicious tenders! Try the spicy tenders too! 😋

Food: 5

Service: 5

fastrobreetus

While placing my order I was asked how many honey mustards I wanted. I only asked for two, but I was charged for one of them without my knowledge. I also waited 13 minutes behind one car in the drive-thru. My Sprite was flat and tasted awful. I live one mile away from this location and I like the chicken but I only go here about once a year. My advice is to go to Popeye's across the street or to a different location!

Food: 4

Service: 1

Sean Dillon

Only 2 cars in the drive through. Sat for 20 minutes waiting for food. Then they give me no gravy with one of my orders. No apology from the man taking the orders. Nothing Express about this place.

Atmosphere: 3

Food: 3

Service: 1

Recommended dishes: Chicken Tenders, Fried Chicken, Roll, Mashed Potatoes

Liz Lajqi

They have good food and good service.

Atmosphere: 5

Food: 5

Service: 5

Jacob Hugonin

Ordered a large take out order. Multiple mistakes and one part completely wrong. Missing gravy and other condiments. Was offered a refund just for the wrong order and none of the other missing items.

Food: 1

Service: 1

Tommy Ossowski

Use to be nice well mannered...okra burnt ask nicely for different was told my assuming mng in Spanish that is not burnt as I dropped a piece to the counter should of grabbed a photo but didnt...tea is old and the other sweet tea was not sweet..lol 20 bucks.. SMH..I'll take u off places to eat...not the first time either

Atmosphere: 1

Food: 2

Service: 1

david Wolfe

This is why I don't come here anymore. Every time you come you take a chance on it being good or getting chicken that's very dry.
Today came for chicken and they say it will be 15mins to cook it. So I ordered gizzards and they needed 10 mine to cook them. How can you sell chicken and not have any ready? Not even a busy weekend.

Food: 1

Service: 1

Christy Brown

Excellent customer service! Compassionate about their business. Food was fresh and good.

Lauren

5 starts just for the man at the window. Great personality and very friendly. Thank you!

Atmosphere: 5

Food: 5

Service: 5

Chelsea M

I came for a quick meal before I picked up my kids. Saw there wasn’t a long line so I jumped in. Didn’t mind the wait when I first came to the speaker and told the cashier my entire order. Fish snack pack my side corn nuggets and my drink a sweet tea. She repeated it back and I said yes. I asked for tartar sauce with my fish and was instructed it’s an extra 50 cent. I say ok and charge my card, I received a tartar sauce with two rolls and corn nuggets. Takes her forever to come back to the window then she tells me I never said fish. Why would I order tartar sauce with just corn nuggets and rolls. That’s nasty. She then asks if I want the food and I’m like duh? I want what you gave me plus the fish and hush puppies. I received my one fish, cool. But then I see one hush puppy and a couple corn nuggets and I’m missing my extra roll. Come on now. Do better.. I worked for Chick-fil-A for years, maybe yall should work on your customer service.

Food: 3

Service: 1

Al Schoelen

Love the Chicken.

Atmosphere: 5

Food: 5

Service: 5

Carl Hopkins

The guy in the drive through needs to slow down and stop interrupting people every 2 seconds. I have never driven off from a drive through untill today. He will not let you finish a sentence without speaking over you mid sentence. Its everytime with that guy and today i have had enough and drove off to go somewhere else.

Melissa Redwine

The door was closed, I had to wait in drive through line to pick up my online order. So, food just getting cold as I parked to go inside to be told to go through drive thru. If that is what you are supposed to do, then the text messages a need to tell you where to pick up.

Atmosphere: 2

Service: 2

Eddie Ray

Great place.

Atmosphere: 3

Food: 5

Service: 4

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