Chicken Express

828 E Northwest Hwy, Grapevine
(817) 488-0889

Recent Reviews

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Tommy Ossowski

Use to be nice well mannered...okra burnt ask nicely for different was told my assuming mng in Spanish that is not burnt as I dropped a piece to the counter should of grabbed a photo but didnt...tea is old and the other sweet tea was not sweet..lol 20 bucks.. SMH..I'll take u off places to eat...not the first time either

Atmosphere: 1

Food: 2

Service: 1

david Wolfe

This is why I don't come here anymore. Every time you come you take a chance on it being good or getting chicken that's very dry.
Today came for chicken and they say it will be 15mins to cook it. So I ordered gizzards and they needed 10 mine to cook them. How can you sell chicken and not have any ready? Not even a busy weekend.

Food: 1

Service: 1

Christy Brown

Excellent customer service! Compassionate about their business. Food was fresh and good.

Lauren

5 starts just for the man at the window. Great personality and very friendly. Thank you!

Atmosphere: 5

Food: 5

Service: 5

Chelsea M

I came for a quick meal before I picked up my kids. Saw there wasn’t a long line so I jumped in. Didn’t mind the wait when I first came to the speaker and told the cashier my entire order. Fish snack pack my side corn nuggets and my drink a sweet tea. She repeated it back and I said yes. I asked for tartar sauce with my fish and was instructed it’s an extra 50 cent. I say ok and charge my card, I received a tartar sauce with two rolls and corn nuggets. Takes her forever to come back to the window then she tells me I never said fish. Why would I order tartar sauce with just corn nuggets and rolls. That’s nasty. She then asks if I want the food and I’m like duh? I want what you gave me plus the fish and hush puppies. I received my one fish, cool. But then I see one hush puppy and a couple corn nuggets and I’m missing my extra roll. Come on now. Do better.. I worked for Chick-fil-A for years, maybe yall should work on your customer service.

Food: 3

Service: 1

Al Schoelen

Love the Chicken.

Atmosphere: 5

Food: 5

Service: 5

Carl Hopkins

The guy in the drive through needs to slow down and stop interrupting people every 2 seconds. I have never driven off from a drive through untill today. He will not let you finish a sentence without speaking over you mid sentence. Its everytime with that guy and today i have had enough and drove off to go somewhere else.

Melissa Redwine

The door was closed, I had to wait in drive through line to pick up my online order. So, food just getting cold as I parked to go inside to be told to go through drive thru. If that is what you are supposed to do, then the text messages a need to tell you where to pick up.

Atmosphere: 2

Service: 2

Eddie Ray

Great place.

Atmosphere: 3

Food: 5

Service: 4

Dionicia McCallum Kelley

The food is fantastic, the drive thru service can be hit or miss. Whether a headset issue or a understanding issue often the drive thru attendants do not seem happy to be at work or struggle to understand the order. If this happened for me at multiple drive thru's (like it does my husband's deep voice) then I would expect it but seems to constantly only be an issue at this one location.

Atmosphere: 3

Food: 5

Service: 3

Norma Pulling

New to the area. First time I got the Eight piece dark meat carryout, I was very impressed. Nice size pieces and yummy. Then yesterday….could hardly find any meat on those thighs.

Food: 2

James O'Steen

Whatever you order, get a biscuit. Ask for gravy. You're gonna have a good time!

Craig Preston

Doesn't have updated technology, run down business and very unclean. 1extra big thumbs down :(

Service: 1

Integrity Document Services, LLC

The Chicken Express in Euless is great. Tavo always takes great care us by providing us great services.
Thank You Tavo

Trainer Ronnie

The best place I every had chicken , coming all the way from New York for this chicken

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