It’s so good must get they also have an area to stay and have fun
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Cinnamon Roll
Ms.
Cinnabon needs to take this franchise back. The owner stands over like a micro-manager. I don't care that the Cinnabons seem smaller but can you add frosting as of it's not costing you too much?! I can understand if the frosting melted, no, it was barely covered.
Major let down given my only other option is Schlotzsky's.
I won't be buying from here again.
Atmosphere: 1
Food: 1
Service: 2
Kay Childs
This is a great place very nice staff and great service food is excellent
Recommended dishes: Mochalatta Chill
Paige Turner
Very good. Very nice and clean place to take a break from the hectic mall. The staff is very nice!
Atmosphere: 5
Food: 5
Service: 5
Bree Sawmiller
Staff was very friendly, enjoyed coming here!
Atmosphere: 5
Food: 5
Service: 5
Tijuana Jackson
Wonderful customer service and food is fantastic!
Dominique Bables
Although this is a large franchise, this location make their own rules. They do not honor the Cinnabon Rewards. I earned a free Cinnabon with multiple purchases and the cashier stated her boss advised them not to scan my reward code.
Denise White
I know I came a lil late about 8:50 but most places have residual Cinnabons left over. I was disappointed because I drove from Lewisville to Grape Vine. I noticed that some were in a bag but I felt the young lady was too lazy to wait on me and in a hurry to go. Most wasn’t to please the customer but she kept telling me we are thru. Well maybe their policy is a cutoff time of 8:50 n close at 9. Last week the other young lady was pleasant n helpful. I sometimes dislike when young people are in charge. If I was in charge I would have given the customer a complimentary Cinnabon for coming so far. I explained to her that I came all the way from Lewisville to frequent her store.
Trenton Larkin
4/23/2025 ⭐
The name Cinnabon alone makes your mouth water 💦—you can practically taste the sweet, gooey cinnamon goodness just by hearing it! 🤤 But unfortunately, this experience was anything but that. 😔
The Cinnabon wasn’t warm 🔥, it wasn’t tasty 😕, and it didn’t have that iconic flavor we all know and love. 🙄 It was more like a bland, dry pastry 🥴 that didn’t have any of the refreshing cinnamon magic you expect from the name. 😤 It honestly didn’t even taste like a real Cinnabon at all. 😩
It was a massive letdown 😔 and a stain on the Cinnabon name 💔. I really hope this was just a fluke, but after this, it’s going to be hard to shake the disappointment. 😤
I absolutely love the Cinnabons, they’re always warm, soft, and incredibly delicious. The flavor is rich without being too sweet, and they melt in your mouth. Every time I visit, the staff is friendly, welcoming, and quick to help. The customer service is consistently excellent, which makes the whole experience even better. Whether it’s a quick treat or something to share, Cinnabon never disappoints. If you’re out shopping, make sure to stop by and treat yourself, you won’t regret it! 🫶🏽
Latoya Smith
Amazing store cinnamon buns always hot and customer service is amazing. A must try.
Ananya Chillyz
This Cinnabon had extremely friendly staff! The seating area and the whole area was super clean. As always, the cinnamon rolls were delicious! I really recommend this place to anyone wanting to get a simple sweet treat!
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Cinnamon Roll
Alicia Villegas
Nice staff delicious Cinnabon, I had the Oreo one it was so good 🍫
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Cinnamon Roll
Neverahater4life
The staff is horrible worst staff I’ve seen in long time. If I wanted attitude with my food I would have just stayed home.
So good!!
Atmosphere: 5
Food: 5
Service: 5
It’s so good must get they also have an area to stay and have fun
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Cinnamon Roll
Cinnabon needs to take this franchise back. The owner stands over like a micro-manager. I don't care that the Cinnabons seem smaller but can you add frosting as of it's not costing you too much?! I can understand if the frosting melted, no, it was barely covered.
Major let down given my only other option is Schlotzsky's.
I won't be buying from here again.
Atmosphere: 1
Food: 1
Service: 2
This is a great place very nice staff and great service food is excellent
Recommended dishes: Mochalatta Chill
Very good. Very nice and clean place to take a break from the hectic mall. The staff is very nice!
Atmosphere: 5
Food: 5
Service: 5
Staff was very friendly, enjoyed coming here!
Atmosphere: 5
Food: 5
Service: 5
Wonderful customer service and food is fantastic!
Although this is a large franchise, this location make their own rules. They do not honor the Cinnabon Rewards. I earned a free Cinnabon with multiple purchases and the cashier stated her boss advised them not to scan my reward code.
I know I came a lil late about 8:50 but most places have residual Cinnabons left over. I was disappointed because I drove from Lewisville to Grape Vine. I noticed that some were in a bag but I felt the young lady was too lazy to wait on me and in a hurry to go. Most wasn’t to please the customer but she kept telling me we are thru. Well maybe their policy is a cutoff time of 8:50 n close at 9.
Last week the other young lady was pleasant n helpful. I sometimes dislike when young people are in charge. If I was in charge I would have given the customer a complimentary Cinnabon for coming so far. I explained to her that I came all the way from Lewisville to frequent her store.
4/23/2025
⭐
The name Cinnabon alone makes your mouth water 💦—you can practically taste the sweet, gooey cinnamon goodness just by hearing it! 🤤 But unfortunately, this experience was anything but that. 😔
The Cinnabon wasn’t warm 🔥, it wasn’t tasty 😕, and it didn’t have that iconic flavor we all know and love. 🙄 It was more like a bland, dry pastry 🥴 that didn’t have any of the refreshing cinnamon magic you expect from the name. 😤 It honestly didn’t even taste like a real Cinnabon at all. 😩
It was a massive letdown 😔 and a stain on the Cinnabon name 💔. I really hope this was just a fluke, but after this, it’s going to be hard to shake the disappointment. 😤
Restaurantji Recommends
I absolutely love the Cinnabons, they’re always warm, soft, and incredibly delicious. The flavor is rich without being too sweet, and they melt in your mouth. Every time I visit, the staff is friendly, welcoming, and quick to help. The customer service is consistently excellent, which makes the whole experience even better. Whether it’s a quick treat or something to share, Cinnabon never disappoints. If you’re out shopping, make sure to stop by and treat yourself, you won’t regret it! 🫶🏽
Amazing store cinnamon buns always hot and customer service is amazing. A must try.
This Cinnabon had extremely friendly staff! The seating area and the whole area was super clean. As always, the cinnamon rolls were delicious! I really recommend this place to anyone wanting to get a simple sweet treat!
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Cinnamon Roll
Nice staff delicious Cinnabon, I had the Oreo one it was so good 🍫
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Cinnamon Roll
The staff is horrible worst staff I’ve seen in long time. If I wanted attitude with my food I would have just stayed home.
Atmosphere: 1
Food: 4
Service: 1
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