Cracker Barrel Old Country Store

Lack of staff or poor management. I dined alone and it took 40 min for me to get my food. The food was good as usual. Then another 15 minutes waiting to pay at the register. Too many people in line for one cashier to handle.
I won't ever consider this location again.

Atmosphere: 3

Food: 4

Service: 2

Seated right by away, 15 min to get drinks, another 10 to request breads. 30 min biscuit brought with meal, no cornbread. Ordered chicken fried steak, meat was not the same quality as expected from other cracker barrel visits. Plate looked half empty of food, small serving. Ordered Louisiana shrimp, no rice we were asked what to replace with, got corn in bowl. We were told the shrimp meal came with cornbread, but only toast was sitting on the side of the plate. Asked for sweet potatoes but it's only served on Thurs she said, asked for loaded baked potato. Brought out mashed potatoes. Mashed potatoes are fully mixed with hashbrown shredded potato parts. She said they were out of baked potatoes. Charged extra for the loaded baked potato even though there was no baked potato it was mashed potato, did not substitute the missing rice. Then at the register the cashier answered they knew they were running out of food because they were also out of other items and he started listing off other items including the cinnamon apples, that their truck comes on Tuesdays and this was Saturday. They did not inform us prior to seating that they were out of many main food items. Server did not offer any communication except coming back and forth to say they were out of certain ordered items. Had to request drink refill. No to go drink cups nor to go left over box offered. We put the scrap meat in our fork wrapper to bring home for our dogs treat. Hopefully the management can adjust their delivery order for future customer needs. Since they were out of several items and still had 3 more days of service before the next delivery date.

Atmosphere: 5

Food: 3

Service: 3

The food was delicious and plentiful! The waitress was very polite, I would recommend this place.🥰

Atmosphere: 5

Food: 5

Service: 5

the wait was 1 hour because of other people

The food was very good the server was great very friendly.

Atmosphere: 5

Food: 5

Service: 5

Camp Fire menu the beef stew is off the charts and comes a bowl made heavy commercial grade foil as if though you're really experiencing the joy of a delicious and amazing meal kooked from scratch on an open fire pit
Is the best
You at least have to try it if you never been to Cracker Barrel Experiencing my personal culture that old country dinner
This will totally change your way of cooking out at home for your family and whenever you're missing that old country and want it cooked upon request just the way us country folks always had it good growin up
And to this day for some of us that are still lucky
Well here's the perfect place in the city that brings it home to you anytime you wanna try it again an again

Atmosphere: 5

Food: 5

Service: 5

Everything tasted ok, their y'all is a bit over the top lol. Seemed over used, I'm all about saying y'all but every other word not so much. Chicken and dumplings was a bit looser than in used to but decent flavor. We left full

Atmosphere: 5

Food: 4

Service: 5

Terrible experience kept waiting for at least 20 minutes for the host/hostess to come seat me and no one came or cared to do that. I left in disgust the cashiers in the store section were least concerned and there was no manager in sight. No wonder only a few tables were taken and it was peak dinner time. TERRIBLE must avoid this location.

Service: 1

Amazing server! Foid could have been better but no biggie

Atmosphere: 5

Food: 3

Service: 5

Our servers name was Lucas. He's the cutest. My husband and I thought he did his job well. Keep up the good work Lucas 😊🎉

Atmosphere: 5

Food: 5

Service: 5

Was so disappointed in this location. We were treated like we were some kind of burden... it was weird. We waited about 8 minutes before anyone came to see if we needed to be seated. The waitress that seated us tossed our menus on the table and then smiled and walked away. We sat down and then our waiter Max came up to get our order and we asked nicely for water until we could look over the menus and then also asked for the dinner menu since we were given breakfast menus. He seemed annoyed by our asking and walked away. When he came back he brought us just 1 menu. Then went to get our waters. We ordered tea for each of us and he never offered to refill our water or tea, just offered our bill to go pay when we said we weren't getting dessert. He gave us biscuits, cornbread and butter, but never offered jelly or brought any to us, My baked potato was cold even the butter never melted and my green beans and chicken were tepid and the chicken was dry. Don't go to this location unless you just plan to shop. The food and service were awful.

The customer service was lower than poor. They didn't acknowledge the guests they said nothing. You had people that just walked in and feel like they were entitled to get customer service and they just ignored everybody! However, I will be ordering through the Doordash app because the food is delicious!

Atmosphere: 1

Service: 1

Service was pretty slow. But friendly.

Atmosphere: 4

Food: 4

Service: 4

Great food ootions. and prices that helps families enjoy a good time withoutt breaking the bank. Their gift ships are unique and we always browse and find something new.

Atmosphere: 4

Food: 4

Service: 4

Visited the restaurant on 6/18/25. I was ordering some to-go food for my parents & myself. I was not familiar with the menu. I mentioned to Logan that I was vegetarian. He was very patient, gave me time to review the menu, and answered a few questions about some items. After I ordered the food, I went into the store to browse while I waited. Logan actually took the time to come and find me to let me know that one of the items I’d ordered typically came with meat in it, and asked me if I would like to change my order (I can remember if it was the salad or green beans?). That was very nice of him! I really appreciated that extra step he took. All three dinners were delicious! Everyone was happy with their food!

Food: 5

Service: 5