Cuppuccino Cafe

I took my extended family for a birthday celebration. The 2 kids loved the experience and the food. That adults did as well. Service and food were excellent.

We frequently dine at Rainforest cafe, as our daughter has severe food allergies. Our server Amy was very attentive the chef came out and visited us about what would be safe for our daughter to eat. As always we had a great experience.

When we arrived were told they could not find our reservation, that we did not have one despite showing them the reservation on our open table account, only to later find out our reservation was given away to someone else, someone else's bill was on our open table account, including kids meal and alcohol. We were three adults with no children who do not drink. Food took forever to come out despite being not very busy when we arrived. When food did arrive it was incorrect, not what was ordered at all, had to send back and by the time our replacement came out did not even get to eat, everyone else was finished eating so had to ask for a to go box for it. The bill took forever to get to us and when it did, noticed a ‘to go fee' on it! Ended up being late to our movie due to the whole debacle. Worst restaurant experience in a long time! Did not take it out on the poor server though who was harried and behind, running around the entire time.

Our water Frank was amazing! We were celebrating our daughter's birthday and he took really good care of us! Totally recommend everyone going there for their birthday!

This place is filthy. The bathrooms are so disgusting and don't have TP or soap. They appeared to not have been cleaned in a long time. We were served a glass of water with a used sugar packet at the bottom. I drank some of the water before I noticed it since the restaurant is dark. The food quality is marginal and super expensive.

This was such a great experience for my 6-year-old grandson! He ABSOLUTELY loved it and said it was better than Chuck E Cheese! Great family time and incredibly nice staff! Our waitress, Amy was really sweet.

Amazing!!! We always have an amazing time! Food and atmosphere always brings out the best of us!!! It's a birthday celebration every year for my son since he was 3! He's 10 now!

The ambiance and food were great. My waiter was constantly watching the game out of the bar and looked like he had been out too late the night before. The restrooms were so disgusting I could smell them around the corner from the closed doors.

Restaurant was warm AC was not working correctly. Service was great. Food wasn't any better than chilis. We mainly went for our 4 grandchildren to have the experience. We probably wouldn't go again.

Excellent customer service and attentive to our young grandsons during our visit. All staff welcoming and helpful from arrival to departure.

Our server was the best! Had an awesome team outing here, a fun throwback with insane portion sizes and great food!

The bathrooms were horrendous. No soap, the water didn't work and every stall was clogged. So gross

Overpriced food! Quality of food not great. Dirty bathrooms. Crowded and service suffered for it.

Hostess was very rude. Food was very poor and very long wait for it. Server was sweet tho.

We had a fun family meal, the service was excellent, especially our main server Ciarra who was lovely. Good value, large portions.