Domino's Pizza
600 W Northwest Hwy, Grapevine
(817) 310-5855
Recent Reviews
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Ordered 2 Large Pizza Special w a Coke. It was hot Fresh out the Oven, dough taste fresh. Hope I get same service in future orders. Thank you to the Team.
Atmosphere: 5
Food: 5
Service: 5
Love the new stuffed crust !
Atmosphere: 5
Food: 5
Service: 5
I placed an order to be delivered to Great Wolf Lodge and my order was wrong. I have 3 hungry kids with me so I called the store angrily and spoke with a manager by the name of Derick who couldn't have cared less about their careless mistake. No empathy or sense of urgency. He seemed annoyed that I was complaining but agreed to re make the order and have it re delivered. 30 minutes later we still didn't have the order so I called and had the unfortunate opportunity to speak with Kevin another manager who seemed to be bothered when I explained to him what was going on. I asked that the order be canceled and ended up getting pizza from the hotel rather than have the kids wait any longer to eat. The lack of empathy and the dismissive tone of Kevin was extremely frustrating. And I can't forget the delivery driver Cynthia (large Hispanic woman) who gave me the look of death for not tipping. Why would I tip for the wrong order? 🤦🏽♀️🙄 make better life choices so you're not relying on tips
Food: 1
Service: 1
Great perfect service and very nice people!!! 💯
Atmosphere: 5
Food: 5
Service: 5
I’ve ordered carry out from this dominos location several times always have a good experience. Order accuracy, quality customer service, and good food!!
Food: 5
Service: 5
All I can say is yummy yummy yummy!!! ❤️❤️❤️
Food: 5
Service: 5
Note: We ordered online for pick up on a slow quiet day.
Food was hot and fresh before expected time. Store itself looked nice and clean as we came inside to pick up our order. Pizza was wonderful, cheesey bread was delicious, and barbecue chicken was tasty. Would order from this location again. One of the fastest and cleanest ones I've visited
Atmosphere: 5
Food: 5
Service: 5
One of the better locations. Generous amounts of pizza toppings.
Atmosphere: 5
Food: 5
Service: 5
Best pizza in Grapevine hands down
Atmosphere: 5
Food: 5
Service: 5
Don't recommend anyone to go here, I got a medium pizza with olives and as I'm half way through the pizza 🍕 I noticed a bug was on my pizza 🍕 it was my next bite it was one of those small brown bugs don't know how many could've already been on my pizza or how many I ate but I took the pizza back in to show the manager and all she said was I can make you another one or you can get a refund as if it was a pice of hair, I'm like it's a bug I got no apology or anything just the way the whole situated was handled I already called the health inspectors because that place is unclean.. poor poor customer service be careful because the bugs might blend in for those who eat meat. Also I will be making this go viral on social media so everyone will know. I give this place zero stars
Atmosphere: 1
Food: 1
Service: 1
Restaurantji Recommends
I see why the ratings are so poor now
Anna the manager is rude and charged my bank account twice and refused to make it right..lost the first order and made me redo on line cost and extra 20 minutes of time and extra 32 dollar charge..was told to contact bank!
Atmosphere: 1
Food: 3
Service: 1
App showed order delivered. I called they said it does that sometimes I was advised driver was on way. I waited another 10 minutes and nothing. I called the store and was told driver left on porch but there was no porch light. I told manager I live in an apartment so there are no porch lights. I was told driver left for the night. I was offered a refund in a few days or to call in the morning. I asked for GM phone number and was told she doesn’t work in that location and couldn’t give that info out! I am a SM for a large retailer and I know that is Untrue! Worst location ever!!
JoLyn was an awesome delivery person. Very kind. And thank you for coming to my door :)
Food: 4
Service: 5
Went in at 9pm to grab a drink because I was right next door. The guy was fairly standoffish. That's fine, it looked like he was alone in the shop (I get it). I said thank you and was walking out when he proceeded to say something along the lines of "next time try a gas station it'll be less inconvenient". That is extremely unprofessional.
Atmosphere: 1
Service: 1
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