Donuts are really low quality and dry, plus the prices aren't very good. Take your business to Donutland 50 feet away, much better quality.
Ally R
The one in Euless was bad enough… This location is as bad! I went to the car service a few months ago and ordered a latte that was pure ice. Went this morning and those two young man have no idea what they are doing. I totally think a boss and more experienced worker should be there, of course, Sunday morning will be busy. But one of them just seemed annoyed to be there! The other one was so slow. That’s a huge company: DO BETTER!!! I work labor! I can’t do customer service! If you can’t either: find another job. Amazon is hiring! You just can’t have a huge company that’s basically fast food waiting for 30 minutes. Maybe if these places paid more decently that would not happen!
Bret Redding
Love it!
S Wags
Service has slowed down and ordered two bagel sandwiches today as take out order. Left tip...One was barely assembled in the wrapper.
Atmosphere: 4
Food: 3
Service: 3
Chelsea Maresh
The staff is super nice and always helpful. Miranda is always cheerful when helping my kiddos.
Atmosphere: 5
Food: 5
Service: 5
ajeba99
While the drive through isn't as slow as some they require you take a receipt. Their coffee also started making me sick. I stopped going here.
Atmosphere: 1
Food: 1
Service: 1
Brooklyn k
am i the only one who was taken to a suburban neighborhood by google maps???
Emilio Roy
The staff consistently provide friendly service.
Sanali Jayawardena
Ordered an iced matcha with cold foam and it was awful watered down, barely any matcha, and super bland. On top of that, the drive-thru service was rude and unwelcoming. It’s always the same experience with this location very disappointing.
Matt Milewski
If you order something without meat, I don’t expect to see a worker pulling meat off an order that’s already ready with meat on it. As a vegetarian, that is against the idea of having something vegetarian. Please consider that and make the change. Had to walk out
I have found their donuts and coffee, Top of the Line.
sandhya kraleti
I ordered an egg and cheese crossiont
Atmosphere: 5
Food: 5
Service: 5
Jose Montealegre
Awesome customer service
Atmosphere: 5
Food: 5
Service: 5
N “Tash” M
I picked up a mobile order at this Dunkin location around 10:10 AM and had a disappointing experience with one of the employees. She had a curly ponytail, glasses, and a noticeably rude attitude that made the interaction unnecessarily uncomfortable.
I’m not sure why someone with such a poor approach to customer service is working at the front counter. I wasn’t rude, didn’t ask for anything extra just picking up an order and was met with complete unprofessionalism.
This isn’t the kind of energy customers should be met with, especially from a brand like Dunkin. Definitely made me think twice about coming back to this location.
Atmosphere: 1
Food: 1
Service: 1
Jerry adams
Tried it once, and wasn't impressed. Already THREE mom and pop donuts shops withing a mile. One in the same dang shopping center. Would rather support them than a chain donut store
Donuts are really low quality and dry, plus the prices aren't very good. Take your business to Donutland 50 feet away, much better quality.
The one in Euless was bad enough… This location is as bad! I went to the car service a few months ago and ordered a latte that was pure ice. Went this morning and those two young man have no idea what they are doing. I totally think a boss and more experienced worker should be there, of course, Sunday morning will be busy. But one of them just seemed annoyed to be there! The other one was so slow. That’s a huge company: DO BETTER!!! I work labor! I can’t do customer service! If you can’t either: find another job. Amazon is hiring! You just can’t have a huge company that’s basically fast food waiting for 30 minutes. Maybe if these places paid more decently that would not happen!
Love it!
Service has slowed down and ordered two bagel sandwiches today as take out order. Left tip...One was barely assembled in the wrapper.
Atmosphere: 4
Food: 3
Service: 3
The staff is super nice and always helpful. Miranda is always cheerful when helping my kiddos.
Atmosphere: 5
Food: 5
Service: 5
While the drive through isn't as slow as some they require you take a receipt. Their coffee also started making me sick. I stopped going here.
Atmosphere: 1
Food: 1
Service: 1
am i the only one who was taken to a suburban neighborhood by google maps???
The staff consistently provide friendly service.
Ordered an iced matcha with cold foam and it was awful watered down, barely any matcha, and super bland. On top of that, the drive-thru service was rude and unwelcoming. It’s always the same experience with this location very disappointing.
If you order something without meat, I don’t expect to see a worker pulling meat off an order that’s already ready with meat on it. As a vegetarian, that is against the idea of having something vegetarian. Please consider that and make the change. Had to walk out
Atmosphere: 1
Food: 1
Service: 1
Restaurantji Recommends
I have found their donuts and coffee, Top of the Line.
I ordered an egg and cheese crossiont
Atmosphere: 5
Food: 5
Service: 5
Awesome customer service
Atmosphere: 5
Food: 5
Service: 5
I picked up a mobile order at this Dunkin location around 10:10 AM and had a disappointing experience with one of the employees. She had a curly ponytail, glasses, and a noticeably rude attitude that made the interaction unnecessarily uncomfortable.
I’m not sure why someone with such a poor approach to customer service is working at the front counter. I wasn’t rude, didn’t ask for anything extra just picking up an order and was met with complete unprofessionalism.
This isn’t the kind of energy customers should be met with, especially from a brand like Dunkin. Definitely made me think twice about coming back to this location.
Atmosphere: 1
Food: 1
Service: 1
Tried it once, and wasn't impressed. Already THREE mom and pop donuts shops withing a mile. One in the same dang shopping center. Would rather support them than a chain donut store
Atmosphere: 1
Food: 2
Service: 1
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