Jimmy John's

1401 William D Tate Ave #500, Grapevine
(817) 416-5555

Recent Reviews

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Girls Only

I thought the two gentleman with glasses standing up front were very helpful. I see them in there all the time when I walk by but never got the chance to try this location. They were very helpful with the menu knowledge and were egar to help out. Will be returning because I love the customer service that I give to people at my job to be given to me! Thanks Jimmy John's for a quick and easy experience that was so tasty!

Atmosphere: 5

Food: 5

Service: 5

Chance rawlins

Over $16 for a basic sandwich, chips, and a medium drink. That’s absolutely insane for a sandwich with comparable consistency to chewing on a cardboard box.

Atmosphere: 3

Food: 2

Service: 5

Dale Walker

Order ahead using mobile app, sandwich 🥪 will be ready to go when you get there.

Atmosphere: 5

Food: 5

Service: 5

EVON VIASIDE ASSISTANCE LLC

The young man was the fastest sandwich maker I’ve ever seen!!

Atmosphere: 5

Food: 5

Service: 5

Jaehyup Kim

Single employee on both visits. Service was fast though, so no complaints.

Atmosphere: 5

Food: 5

Service: 5

B2914GWheidip

I frequently go to JJ. I have been to this location previously. On my most recent visit for I'm-store pickup, the counter area where sandwiches are made was very disorganized and strewn with napkins, bags, and lettuce. My sandwiches were sloppily thrown together and were not made as ordered. I also ordered a brownie which was not my bag. I will not visit this store again and don't recommend it for anyone.

Princess Simon

I’m not happy with the service! I placed an order online after 30 min I called with the ETA in my orde and the guy told me my order was leaving the store. I called back 30 minutes later and the guy told me the same thing. It took over and hour for my food to arrive. The fact that they told me something just to get me off the phone. Bad customer service!!

Service: 1

Leslee Byrd

Well i do want to start off by saying i am the biggest Jimmy Johns fan and will always choose them over most sandwich places. However, this location was not a fav at all and i should have went to the store by my house. I do not know the name of this guy but he is a tall black guy and i saw him make at least 3 sandwiches without changing his gloves AND to top it off he was going back and forth between sandwich making and touching the screen and everything else behind him and near the floor. I REALLY hope my immune system works well enough to fight off any germs he exposed my food too. Also, my sandwich was very thin and had barely any meat. Unfortunately, i had to get back to work or else i would have went back to complain. So now, ill just avoid coming here.

Atmosphere: 1

Food: 1

Service: 1

Michael Kumlien

The guy making sandwiches today had a crazy attitude for no reason. Don’t ask any questions he’ll talk to you like you’re a toddler. He can’t even make sandwiches fast that’s the worst part

Atmosphere: 1

Service: 1

Dale Konrad

Went to this place for a second time today. First time, I ordered a turkey sando, hit the road and ended up getting ham…..which I detest. My family convinced me to go back today, which I did, and ordered 3 sandos - 2 were the same and the final was completely different. What did I get? 3 of the exact same. I don’t think it’s that hard to read the order and make a sando to suit, but clearly this place is a mess. BTW, the sandos were not good either. Hard pass!

Atmosphere: 2

Food: 1

Service: 3

Eric Kleinwolterink

Champions working here today. Fast, good vibes. Food was correct and delicious as always. #bringbackcrispyjalepenos

Atmosphere: 5

Food: 5

Service: 5

Kara Przybyla

ONE slice of meat. ONE slice of cheese, despite paying extra $$ for extra cheese. Don’t waste your money.

Food: 1

Service: 1

Charli Vickers

Joe was very nice and helpful.

Atmosphere: 5

Food: 5

Service: 5

Michael Kohanski

I had a wonderful experience at this location. Naomi was welcoming and very friendly. Her joy was contagious and she seemed happy to have me as a customer. I came away thinking that I haven’t seen someone in the service industry as happy as her in a very long time. Bravo Naomi!!! Thank you for the wonderful sandwiches and for making my day better.

Atmosphere: 5

Food: 5

Service: 5

Recommended dishes: Turkey Tom

Sam Elder

Food is ready super quick, which is a plus. Beyond that, though, with so many different sandwich shops in the area, this one comes up short, by comparison. The cost here, is among the highest and exceeds the product by a good margin. To make matters worse, the rewards program is probably one of the worst I've seen.

Atmosphere: 3

Food: 3

Service: 4

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