McDonald's
5345 William D Tate Ave, Grapevine
(817) 421-9878
Recent Reviews
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The Hispanic lady that wants to close up before 11p is very rude. As a door dasher picking up food for a customer, I was told the had been picked up and she knows this due the name of the customer, but customer says their food had not been delivered. So I am prompted by door dash to order and pay. She would not let me do that saying there is no order. So I went around back through the line and ordered. She wouldn’t even take the phone to read the message from door dash.
Terrible service and very long waiting times…
Atmosphere: 1
Food: 3
Service: 1
It's been a while since I ate at ease at a McDonald's
Really, very good
Atmosphere: 5
Food: 5
Service: 3
Placed a $25 Oder I got 2 orders pancakes n they gave me no butter n only 2 syrup I asked for more n they refused said had charge ridiculous McDonald can’t give a damn syrup never come to this location it stinks n is extremely dirty n nasty!
Great Service and courteous team!
Atmosphere: 5
Food: 5
Service: 5
I come to this location alot, I'm doing community service right up the road from here. I gotta lot of respect for the workers at this spot but they're are days when I wish they'd do better with the food. The other day my McChicken was covered in mayonnaise. Soon as I unwrapped my sandwich the wrapper had mayo all over it. Made me so mad I just threw my whole order in the trash. Waste of my time and money 😞.
Atmosphere: 5
Food: 3
Service: 5
Very poor service. The kiosk had an issue and it took 20 minutes for the employee to confirm my order. I had to say excuse me 4 times to get the attention running around. I know they are busy but ignoring someone is never good business. Felt like they were overwhelmed. It was dirty and there was a drink spilled on the floor. That's is unsafe. The manager was rude and unprofessional.
This is trash. Its even worst at night. Dont go after 8pm. Service gets worst
Atmosphere: 2
Food: 1
Service: 1
As far as McDonald's go, it's not as bad a some but sometimes it can be.
Atmosphere: 2
Food: 2
Service: 3
It's McDonald's.
Atmosphere: 3
Food: 3
Service: 3
Nice and friendly male staff at he counter today 👍
Atmosphere: 5
Food: 5
Service: 5
Restaurantji Recommends
Was missing a small fry yesterday and came back the next day only to be refused it. Rude service!!
Atmosphere: 2
Food: 3
Service: 1
Terrible service from the staff here. Stood and waited for my order for 15 minutes while they pretended like I didn’t exist just for them to say they gave it out already, then offered no solutions and walked away not answering my questions.
Service: 1
this place is just too slow for what you get. went to McDonald's become such a foot dragger
Atmosphere: 3
Food: 3
Service: 3
After placing order and paying they told me drink machine was down and they don't do refunds after you pay. I could have a cup of water or no drink. Manager refused to speak with me.
Atmosphere: 1
Food: 1
Service: 1
Stopped by on the way to work for a bite to eat 🤠
Food: 5
Service: 5
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