McDonald's

5345 William D Tate Ave, Grapevine
(817) 421-9878

Recent Reviews

Sort by
Nicole Willoughby

The Hispanic lady that wants to close up before 11p is very rude. As a door dasher picking up food for a customer, I was told the had been picked up and she knows this due the name of the customer, but customer says their food had not been delivered. So I am prompted by door dash to order and pay. She would not let me do that saying there is no order. So I went around back through the line and ordered. She wouldn’t even take the phone to read the message from door dash.

Marcia Tavares

Terrible service and very long waiting times…

Atmosphere: 1

Food: 3

Service: 1

jesus gonzaez

It's been a while since I ate at ease at a McDonald's

Really, very good

Atmosphere: 5

Food: 5

Service: 3

Cynthia Booth

Placed a $25 Oder I got 2 orders pancakes n they gave me no butter n only 2 syrup I asked for more n they refused said had charge ridiculous McDonald can’t give a damn syrup never come to this location it stinks n is extremely dirty n nasty!

Leonard Speed

Great Service and courteous team!

Atmosphere: 5

Food: 5

Service: 5

William Robbins

I come to this location alot, I'm doing community service right up the road from here. I gotta lot of respect for the workers at this spot but they're are days when I wish they'd do better with the food. The other day my McChicken was covered in mayonnaise. Soon as I unwrapped my sandwich the wrapper had mayo all over it. Made me so mad I just threw my whole order in the trash. Waste of my time and money 😞.

Atmosphere: 5

Food: 3

Service: 5

Alex D Hernandez

Very poor service. The kiosk had an issue and it took 20 minutes for the employee to confirm my order. I had to say excuse me 4 times to get the attention running around. I know they are busy but ignoring someone is never good business. Felt like they were overwhelmed. It was dirty and there was a drink spilled on the floor. That's is unsafe. The manager was rude and unprofessional.

This is trash. Its even worst at night. Dont go after 8pm. Service gets worst

Atmosphere: 2

Food: 1

Service: 1

ajeba99

As far as McDonald's go, it's not as bad a some but sometimes it can be.

Atmosphere: 2

Food: 2

Service: 3

Urban Rogers

It's McDonald's.

Atmosphere: 3

Food: 3

Service: 3

Max T. Agape Commercial Real Estate Group

Nice and friendly male staff at he counter today 👍

Atmosphere: 5

Food: 5

Service: 5

Michael Hinojos

Was missing a small fry yesterday and came back the next day only to be refused it. Rude service!!

Atmosphere: 2

Food: 3

Service: 1

Kennedy George

Terrible service from the staff here. Stood and waited for my order for 15 minutes while they pretended like I didn’t exist just for them to say they gave it out already, then offered no solutions and walked away not answering my questions.

Service: 1

James Stanford

this place is just too slow for what you get. went to McDonald's become such a foot dragger

Atmosphere: 3

Food: 3

Service: 3

__

After placing order and paying they told me drink machine was down and they don't do refunds after you pay. I could have a cup of water or no drink. Manager refused to speak with me.

Atmosphere: 1

Food: 1

Service: 1

Yvette Caldwell

Stopped by on the way to work for a bite to eat 🤠

Food: 5

Service: 5

Loading...