Old Hickory Steakhouse

I think we ve had one of the most steak in out life! Allan Brothers fillet was phenomenal! Thank you for the great service and food!

Zeke was our server (again), and he went above and beyond, making us feel right at home. Food was terrific, as always. Husband had the Kansas Steak, I had the filet steak, (both cooked to perfection) and kids both got the salmon. The star of the night were the Truffle Fries and Mac and Cheese. Don't forget to order that if your kids are under 15.. they'll love it!

We love to dine here. The service, food, and attention to details is always spectacular. Before I book a room , I book a reservation. We cannot wait to return!

Impeccable service and even better food! Forget that it's inside the massive Gaylord hotel - this is worth it even if you're not staying in the hotel.

Our group of 6 had an incredible meal at old
Hickory tonight. Great everything- ambiance, service, steaks, sides, cocktails, deserts, literally everything was excellent.
And it’s a beautiful room. Can’t wait to dine here again!

Atmosphere: 5

Food: 5

Service: 5

The steak, service, and ambiance were absolutely phenomenal! Highly recommended!

Atmosphere: 5

Food: 5

Service: 5

Had an amazing time here tonight, service was amazing, food was delicious, and the mood was right. Loved it!

Amazing experience at Gaylord Old Hickory Steakhouse. From the moment we arrived, the service was exceptional. Our hostess Camille welcomed us with such warmth and kindness that we felt taken care of right away. Our server Dusty was absolutely wonderful—extremely attentive, friendly, and professional throughout the entire evening. He made sure everything was perfect and truly elevated our dining experience. The atmosphere, service, and overall experience were outstanding. We will definitely be back. Highly recommend!

We booked what we thought was a dinner reservation but turned out to be a News Years Celebration . After speaking with the manager David he was very understanding and gave us the credit towards the meal and was very professional. I am too a manager and was very impressed with his professionalism and kindness . The food was delicious and the service was fantastic. I had no choice but to leave a generous cash tip. Thanks again David. We will be back

Atmosphere: 5

Food: 5

Service: 5

My actual dinner experience for my anniversary was excellent. But unfortunately I used the open table app to make my reservation for dinner. When I did, it stated in order to make my reservation I had to select the NYE event and buy tickets. Since I know that some restaurants do special NYE menus I assumed this was the reason. I paid for 2 for NYE. I was later contacted by the bar for the tickets I purchased who informed me I did not have dinner reservations, but that they would make them for me (open table said I had a reservation for 2 at old hickory). When we arrived, the $150 I paid for the NYE event stated it included valet parking, Valet told us they were full and could not park our car. We drove down to the garage for self parking and had to walk back for our dinner reservation. Thankfully, the restaurant validates parking or we would have had to pay for self parking ($40). When we finished dinner (server and food was excellent) we started the scavenger hunt for Dusk where I had been forced to buy tickets for without getting the stated dinner reservation through open table. When we found it, the band played 2 songs, counted down for NYE, and thanked us for coming. Maybe 15 mins of I'm being generous. I guess it's a good thing there wasn't time to dance, since I had to walk back to our car in self parking - so my feet didn't hurt - especially since our 15 mins there only gave me time to purchase one drink, and had a sip of my “complementary” champagne (aka $75/glass of champagne... and we're not talking Dawn Perrion). Overall - I'd book anything at the Gaylord through the Gaylord in the future. I feel like open table swindled me out of money for something they couldn't provide despite staying that's what they offered. It's not Old Hickory, hence the positive review, but if this review was strictly for open table I'd give it -150 out of 5 stars... since that's the money I spent without return.

I rarely go out of my way to talk to a manager and complain about restaurant annoyances, but I did voice my concerns to David, the general manager at the restaurant because the New Year's Eve experience was supposed to feel like a special event. Long story short,  we are extremely satisfied with the actions David took and the resolution to our concerns. He actually reached out again two days later just to be sure we knew how he had taken care of the problems we had experienced. The food has always fabulous! The service is consistently well above par. Old Hickory is truly a special place and one of our favorite steakhouses in DFW area. Because of the true leadership of the Manager David, who proved that he really cared and does value his loyal customers, we will keep coming here for special date nights, birthday dinners, and so forth. I do hope the management at the Gaylord Texan recognizes David for bending over backwards to ensure no customer leaves the restaurant less than well-satisfied. He exemplifies “customer service.” So nice to see there is still some good old-fashioned leadership in the workplace and a desire to make things right and counsel staff when a hiccup occurs.

The service was great! I got the filet and it was so juicy and tender! The Mac and cheese was delicious as a side. The lobster bisque was also very good.

I'm not easily impressed, but we were pleasantly surprised that pricing is in line with 4+ star steakhouse. They were diligent with allergies, and food was some of the BEST we've had, salmon and lobster bisque were phenomenal. Our server, Silvia was OUTSTANDING! looking forward to a return visit with guests.

Atmosphere: 4

Food: 4

Service: 5

Recommended dishes: Lobster Bisque, Steak

Best steak I've ever eaten. Service was friendly. The atmosphere was beautiful.

Atmosphere: 5

Food: 5

Service: 5

The entire staff was genuinely helpful and kind. The food was top notch and well worth the expense.