Palio's Pizza Cafe Grapevine

Thin crust pizza, good flavors.

Atmosphere: 4

Food: 5

Service: 3

I ordered pizza on doordash and instantly realized the size with red sauce was missing cheese which is insane! I called the lady answered the phone was rude and told me I put no cheese on order which is false. She put me on hold while I was talking then told me to contact DoorDash. After contacting them I realized the side with alfredo was also missing cheese!! Im not from here and really wanted pizza, called myself ignoring the bad reviews horrible mistake!!!
Update: I looked at my son’s salad and realized is was filled with old greens!

Food: 1

Service: 1

Their pizza is the best. Love their Greek salad.

Atmosphere: 5

Food: 5

Service: 5

Recommended dishes: Greek, Salad

I recently visited Palio’s Pizza Cafe in Grapevine and had a very disappointing experience. The red-headed girl with glasses at the register was extremely unprofessional and rude. This is the third time I’ve encountered her being rude to customers, and I know I’m not the only one. I did not expect this kind of behavior from Palio’s Pizza employees. I will not be coming here again, and I suggest you think twice before visiting if you don’t want to feel uncomfortable.

Service: 1

There was a young lady there that had the best personality She's just very friendly. Sometimes I feel like customer service has been lost. But if you come to this particular pizza place. You're feeling like customer services is still alive and well.

Atmosphere: 5

Food: 5

Service: 5

Recommended dishes: Custom Pizza, Salad

We love Palio's! We enjoy eating pizza and salad out on their relaxing patio ?

Atmosphere: 5

Food: 5

Service: 5

Recommended dishes: Greek, Classic

loved the service and food

Atmosphere: 5

Food: 5

Service: 5

A lil greasy but good!!

Atmosphere: 5

Food: 5

Service: 5

My family and I arrived pretty late not realizing they were about to close and the owner and staff were so nice! We enjoyed a great meal (the King pizza substitute chicken for a meat was delicious). We are definitely coming back!

Atmosphere: 5

Food: 5

Service: 5

If you want food that’s not cooked fully or your order constantly being wrong I recommend this place. Terrible service.

This place is impeccable and the pizza was amazing. I had two personal pizzas, one cheese with regular crust, and a pepperoni with thick crust. They were so good, the cheese and sauce had really good flavor, the crust had perfect texture (and flavor), the pepperoni had a nice crisp; everything was cooked to perfection — even the soda had the perfect mix of carbonation and flavor. The atmosphere of the place was very relaxing, the staff were friendly, and the food came out quick, like clockwork. Really, everything was perfect and I highly recommend if you’re in the area to give them a try sometime. Thanks so much!

Atmosphere: 5

Food: 5

Service: 5

I have nothing but great things to say about Kaylee (I hope I got her spelling right). She is always attentive and helps alot when placing the order on phone.
I needed to adjust an order and substitute the ingredients alittle and they helped alot.
The favorite pizza is The king, and I also recommend the cheese bread!!!! It is phenomenal. The pizza comes with a thin crust but you have an option to make it as a thick crust at an extra fee according to the size you want.
I definitely recommend them. I just noticed I have no photos as we usually dig in as soon as we get home or sometimes even in the car.

Atmosphere: 5

Food: 5

Service: 5

Recommended dishes: King

Ordered door dash from here while staying at the Gaylord. Was really impressed. Sandwich was excellent, son loved. His chicken Alfredo and my side salad was also very good. Recommend the Caesar dressing.

Food: 5

Service: 5

Lunch Combo was well priced and pizza was fresh and delicious! It's my last day in texas and im glad i came here to try it out.

Atmosphere: 5

Food: 5

Service: 5

This is an order at the counter kind of place, but the food was good. We had a Groupon to use, so pretty inexpensive meal to try them for the first time.

Atmosphere: 5

Food: 5

Service: 5

Recommended dishes: Custom Pizza