We used to be regulars at this location when we lived in Grapevine. Today was our first visit there in probably 2 years, and it was very disappointing. Short version is that even though we got the text message that our table was ready, we were completely ignored by the hostess staff while they seated many other tables. We gave up and sat at the bar. I asked the staff about the situation and they said we weren't there when they called my name (false). The service at the bar was very slow - I think they were understaffed. The food was decent, but the wings were overdone and a bit smaller than in the past. Next time, I probably try the new BWW location on 114.
Atmosphere: 2
Food: 3
Service: 2
Mr. Big
Sports bar. Decent wings. Okay service.
Food: 3
Service: 3
Marius Andrei
Cool❤️❤️❤️❤️
Atmosphere: 5
Service: 5
Sher Bear
The servers was excellent!!! We had a big group and they managed to really tend to our needs. Keep up the good work servers!!
Atmosphere: 4
Food: 5
Service: 5
Zoe Koralewski
My partner and I came here to grab a beer and a light dinner. There weren’t a lot of people there, as it was 8pm on Easter Sunday. We went up to the host stand to get a table, my partner wanted to wait for a booth. The hostess didn’t give him a wait time, just said okay, and then walked away from the host stand.Another couple came in after us, and I guess also wanted to wait for a booth. They sat at the other bench further away from the host stand. Another hostess was standing behind the counter, and we waited patiently. The host we originally spoke to had yet to return to the host stand.The other hostess went to talk to them, and sat them at the booth I saw them cleaning off when we walked in. Which didn’t make sense to me because she had seen us sitting and waiting before this couple even walked in……It is clear that these hosts were not communicating well. It was not busy and there were several other booths open that we could have been sat at… the second host never asked us what we were waiting for.I’ve been a host before, so i know that the issue was a lack of communication. I honestly have no idea where the host we spoke to went, we didn’t see her again until after we sat down at our table.Our waitress was fine but was bland. We were clearly done with our food, and we had to ask to be brought the check.I get that it’s was later and close to closing time but we just really didn’t get good service…
Atmosphere: 3
Food: 4
Service: 1
Cat Calls
It's ok. Service crew was very friendly. Ordered take-out. Prep time was good, food good.
Atmosphere: 4
Food: 4
Service: 5
Teresa Cantu
Loved itParking: GreatKid-friendliness: Yes nice
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Wings
Hedi Bradley
I love the franchise but this location was subpar. The food was cold when it got to our table and the waitress was less than attentive.
Atmosphere: 3
Food: 3
Service: 3
Recommended dishes: Our Fried Pickles, Wings
jesus vazquez
Amazing food, but…Today we weren’t treated the same way we usually are. We sat a 10 top and were all over the place near the end of the night.My food was amazing as always, unfortunately, there was a miscommunication when it came to pay the tab, for the first time, we paid on a portable POS which is common in the industry now, but this server kept reading our totals out loud and was moving kinda fast.There was something off about my ticket so I paid and then requested a paper copy. Upon seeing this paper copy there was an extra 5 wing combo, and I tipped on that higher total, which came out to $86 total.When I asked for an explanation and a correction to my tab I had already paid, I was told, “no sir, this is what you’re tab says”.I then requested a manager because I had just paid 86 dollars and not any other number that they said “I was charged”. The manager said, “this doesn’t usually happen, but it should be right on your bank” .I told him I understood and that things happen, so I gave him the benefit of the doubt and drove home. Only to get home, crack open the laptop, and I see no correction, no “right amount” or anything, just the original amount I told the server and the manager that wasn’t correct.Tomorrow I will call the store asking for the GM, because this isn’t the way I wanted my evening to turn out. I like to eat here, not under these circumstances though.Vegetarian options: Salad
Atmosphere: 1
Food: 5
Service: 1
Recommended dishes: Spicy Lemon Pepper, Extra Wet Wings
Kristen G
I live quite a distance from this location but always made the effort to dine in here due to the service and wait time. This past time the service was terrible. I would leave our servers name but she didn’t even introduce herself she just asked what do yall want to drink, and every time we ordered an item she would immediately follow up with “is dat it?” She was clearly in a hurry and as soon as she dropped off our entrees she asked if we wanted dessert. I’m sorry but could we at least take a bite of our food first? She never asked how was everything and ended up leaving us with a tab of another tables because she accidentally gave the other table our tab to pay. They had ordered alcohol whereas we didn’t order any. This visit was quite frustrating. Will not be returning.
I’ve always had a positive experience at this location, and I love their selection of tenders and the kinds of sauces you can have on them. I appreciate the variety.Parking: Very easy to get in and out of.
It was pretty loud. The fried pickle were spears and quite
Atmosphere: 4
Food: 5
Service: 5
Cynthia Liddle
Food/wings was fast but okay, cheese sticks were great however; the wait staff friendly and efficient, it's a sports food place so very
Atmosphere: 4
Food: 4
Service: 5
Recommended dishes: Mozzarella Sticks
David Garza
nice place, great food , excellent service server mia....need more staff like
Atmosphere: 5
Food: 5
Service: 5
Gaby Lopez
If I could rate it a negative I would. Black girl with braids at the front was rude and immediately took our name off the list after she told us our table would be ready in 10-20 min. I went back and made us join again.
We used to be regulars at this location when we lived in Grapevine. Today was our first visit there in probably 2 years, and it was very disappointing. Short version is that even though we got the text message that our table was ready, we were completely ignored by the hostess staff while they seated many other tables. We gave up and sat at the bar. I asked the staff about the situation and they said we weren't there when they called my name (false). The service at the bar was very slow - I think they were understaffed. The food was decent, but the wings were overdone and a bit smaller than in the past. Next time, I probably try the new BWW location on 114.
Atmosphere: 2
Food: 3
Service: 2
Sports bar. Decent wings. Okay service.
Food: 3
Service: 3
Cool❤️❤️❤️❤️
Atmosphere: 5
Service: 5
The servers was excellent!!! We had a big group and they managed to really tend to our needs. Keep up the good work servers!!
Atmosphere: 4
Food: 5
Service: 5
My partner and I came here to grab a beer and a light dinner. There weren’t a lot of people there, as it was 8pm on Easter Sunday. We went up to the host stand to get a table, my partner wanted to wait for a booth. The hostess didn’t give him a wait time, just said okay, and then walked away from the host stand.Another couple came in after us, and I guess also wanted to wait for a booth. They sat at the other bench further away from the host stand. Another hostess was standing behind the counter, and we waited patiently. The host we originally spoke to had yet to return to the host stand.The other hostess went to talk to them, and sat them at the booth I saw them cleaning off when we walked in. Which didn’t make sense to me because she had seen us sitting and waiting before this couple even walked in……It is clear that these hosts were not communicating well. It was not busy and there were several other booths open that we could have been sat at… the second host never asked us what we were waiting for.I’ve been a host before, so i know that the issue was a lack of communication. I honestly have no idea where the host we spoke to went, we didn’t see her again until after we sat down at our table.Our waitress was fine but was bland. We were clearly done with our food, and we had to ask to be brought the check.I get that it’s was later and close to closing time but we just really didn’t get good service…
Atmosphere: 3
Food: 4
Service: 1
It's ok. Service crew was very friendly. Ordered take-out. Prep time was good, food good.
Atmosphere: 4
Food: 4
Service: 5
Loved itParking: GreatKid-friendliness: Yes nice
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Wings
I love the franchise but this location was subpar. The food was cold when it got to our table and the waitress was less than attentive.
Atmosphere: 3
Food: 3
Service: 3
Recommended dishes: Our Fried Pickles, Wings
Amazing food, but…Today we weren’t treated the same way we usually are. We sat a 10 top and were all over the place near the end of the night.My food was amazing as always, unfortunately, there was a miscommunication when it came to pay the tab, for the first time, we paid on a portable POS which is common in the industry now, but this server kept reading our totals out loud and was moving kinda fast.There was something off about my ticket so I paid and then requested a paper copy. Upon seeing this paper copy there was an extra 5 wing combo, and I tipped on that higher total, which came out to $86 total.When I asked for an explanation and a correction to my tab I had already paid, I was told, “no sir, this is what you’re tab says”.I then requested a manager because I had just paid 86 dollars and not any other number that they said “I was charged”. The manager said, “this doesn’t usually happen, but it should be right on your bank” .I told him I understood and that things happen, so I gave him the benefit of the doubt and drove home. Only to get home, crack open the laptop, and I see no correction, no “right amount” or anything, just the original amount I told the server and the manager that wasn’t correct.Tomorrow I will call the store asking for the GM, because this isn’t the way I wanted my evening to turn out. I like to eat here, not under these circumstances though.Vegetarian options: Salad
Atmosphere: 1
Food: 5
Service: 1
Recommended dishes: Spicy Lemon Pepper, Extra Wet Wings
I live quite a distance from this location but always made the effort to dine in here due to the service and wait time. This past time the service was terrible. I would leave our servers name but she didn’t even introduce herself she just asked what do yall want to drink, and every time we ordered an item she would immediately follow up with “is dat it?” She was clearly in a hurry and as soon as she dropped off our entrees she asked if we wanted dessert. I’m sorry but could we at least take a bite of our food first? She never asked how was everything and ended up leaving us with a tab of another tables because she accidentally gave the other table our tab to pay. They had ordered alcohol whereas we didn’t order any. This visit was quite frustrating. Will not be returning.
Atmosphere: 1
Food: 1
Service: 1
Restaurantji Recommends
I’ve always had a positive experience at this location, and I love their selection of tenders and the kinds of sauces you can have on them. I appreciate the variety.Parking: Very easy to get in and out of.
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Our Fried Pickles, Tater Tots, Holy Macaroni, Wings, Mozzarella Sticks, Extra Wet Wings
It was pretty loud. The fried pickle were spears and quite
Atmosphere: 4
Food: 5
Service: 5
Food/wings was fast but okay, cheese sticks were great however; the wait staff friendly and efficient, it's a sports food place so very
Atmosphere: 4
Food: 4
Service: 5
Recommended dishes: Mozzarella Sticks
nice place, great food , excellent service server mia....need more staff like
Atmosphere: 5
Food: 5
Service: 5
If I could rate it a negative I would. Black girl with braids at the front was rude and immediately took our name off the list after she told us our table would be ready in 10-20 min. I went back and made us join again.