I ordered a medium steak, which came back with so much Char the steak tasted burned. For some reason, my husband‘s T-bone was not as burned. His actually had juice on the top and glistened where mine looked dry and tasted burnt. Let’s move onto the fried onions. Those were fried in oil that left an aftertaste in your mouth as if the oil was old or rancid. I did send back the medium sirloin, but requested a medium rare sirloin in place of the first one hoping that the char wouldn’t be so overwhelming. That did not happen and only after I ordered the second steak and rejected it did the manager tell me that they could’ve cooked The steak not on an open flame but a different surface. So I feel that the management could have saved one steak by just offering that as an option after the first one was so burnt and tasted burnt. I prefer to taste steak, not Char. I do have a video which I will post. I’m giving Saltgrass 2 stars for potatoes and brussels sprouts but those are kind of hard to mess up and my husband’s steak that was not burned.
We did tell our waitress that the onions had an aftertaste and the oil was bad. They only credited two steaks (the two that I returned that were over burnt), but that was another thing that irked me. The steaks were $26.99 but they only credited us $51 and some cents to remove those from the bill. They never credited us the fried onions, even though we left a pile on our table. I ended up never eating a steak because I was so frustrated. And yes, I did not complain about the $51 that was incorrectly credited and the $10 that should’ve been credited for fried onions but I just wanted to get out of there. I waited so long for the second steak not thinking I would be put at the back of the line for a re-order. My husband had already finished his steak and he’s a slow eater. I think waiting for that second steak just put me over the edge. I was hungry and I was hungry for a steak and this place wasn’t cutting it. This experience was a disappointing end of a long day since we had been running around trying to secure a residence for ourselves. It was supposed to be a celebration, but that’s not how it ended up. It really bums me out 2 tasty things were so not tasty, and I was hungry for both. So bummed.
Atmosphere: 4
Food: 3
Service: 4
Tommy Lee
Saltgrass is a solid choice for a great meal. The staff are incredibly nice and welcoming I never felt rushed at any point during my visit. The food came out quickly, cooked perfectly, and everything tasted fresh. The restaurant itself is clean and well-maintained, which makes the whole dining experience even better. A reliable spot if you’re looking for good food with excellent service.
Atmosphere: 5
Food: 5
Service: 5
Michael Cupit
New York strip melts in your mouth
Atmosphere: 5
Food: 5
Service: 5
David Mangold
Very good food. Cooked just liked ordered which is not that common nowadays. The service was very friendly and fast. Overall a very good experience. It was quite noisy/load but that seems to be the way anymore.
Atmosphere: 4
Food: 5
Service: 5
Todd Owens
Above average steak served in a chain restaurant atmosphere.
Atmosphere: 4
Food: 4
Service: 5
Trish McCloy
The staff and the food here are always great. This time, we came for dinner, but we also enjoy the bar.
Atmosphere: 5
Food: 5
Service: 5
Lorenzo Parish
The bourbon bacon and the ribeye was a little tough
Atmosphere: 4
Food: 4
Service: 5
Deborah B
I was there Saturday night with a friend. It was not busy. There were quite a few empty tables which I found quite unusual for a Saturday night and for a Salt Grass. It was about 7:30 pm. I ordered the grilled chicken and the waitress asked me what side I wanted. I told her mashed potatoes and she asked if there was anything else. I asked did that entrée not include a salad or soup? That’s what I thought the menu stated. She replied no, that would be extra. I thought that was a bit odd for a restaurant of this caliber. I should’ve asked to see the menu again and I did not so that’s my fault. Come to find out now when I look at their menus, it does indeed include soup or salad along with the one side choice. My friend’s meal was the same problem, she got the chopped steak meal. No soup or salad was offered when it should have been . Shame on me for not pressing the matter. They also got my friends order wrong, brought out the wrong dish of food, which the server eventually did apologize for. At one point after about five minutes of waiting for the correct food I believe it was an assistant manager, came by and apologized and said to please give her one or two minutes, they were working on her order. It took at least 10 more minutes for them to get her correct food. When we got the bill, the food item that was incorrect was on the bill and was credited. I just found it odd when there were two of us how/why did she take an order for three main entrées and then only cook two of them? I do not believe our server was new. I do think she did not know how to do her job well. This restaurant has been there for many many years and it looks like it. Definitely in need of a refresh decor wise. Between that and the subpar service maybe that’s why it wasn’t busy on a Saturday night. Needless to say I will not be patronizing that restaurant ever again. I do have to say what food we got was good but the atmosphere and service was not. We didn’t get everything we paid for since they didn’t give us all the items as advertised on the menu. Is this their way of saving on their budget? Seems a bit shady to me. It would’ve been nice if the manager had come around before we left to inquire how everything was, especially since there were obvious issues. That didn’t happen and I wasn’t going to waste anymore of our time.
Atmosphere: 2
Food: 4
Service: 2
Bailey N
We recently stopped by this location in Grapevine on a whim late one night. Our waiter, Tony, was humorous and energetic. Our food came quickly and was prepared to our specifications. My fiancé had the burger with fries, and I had the small filet with grilled shrimp and fried onions. Our orders typically vary depending on our appetites and this location hit the spot with both taste and service. Miss Logan also checked in on us during and after our meal - you can tell she really cares about each patron’s experience! We will certainly return when we’re back in the area.
Atmosphere: 5
Food: 5
Service: 5
Kevin Morton
Sadly food has gone down a bit. But service is still good. If you're steak is not right, they'll gladly correct it. Unfortunately, from my last few visits, you'll probably need them to recook it or just suck it up.
Let me tell yall, this saltgrass is the absolute best!!! Carter and Grant were the best severs! Will be coming back soon.
Atmosphere: 5
Food: 5
Service: 5
Angie Paro
This was a great evening out. The hubby and I don't go out too often, but this was really a great experience. Jenn and Brandy provided excellent customer service and we had food to take home for tomorrow. We shared a brisket queso, we both had the potato soup, he ordered the a Texas T-Bone and I ordered the Sirloin and Shrimp. Everything met and exceeded expectation. Thank you!
Atmosphere: 5
Food: 5
Service: 5
Ronald Pierre
Great service, friendly server. Food was cooked to order.
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Ribeye Steak and Loaded Mashed Potatoes
M A
Saltgtass is the best place to eat. Period!
Atmosphere: 5
Food: 5
Service: 5
Sheilah Nyatichi
3rd time here. The food is always good. I always go for steak because it’s a steakhouse lol. My server Jennifer had the brightest smile, soft spoken and professional .Totally recommend. The manager talked to us and recommended we sign up for rewards which give us $25 off our next visit. The portions were huuuuge, we had to carry food home❤️ 10/10 Had an Amazing time.
I ordered a medium steak, which came back with so much Char the steak tasted burned. For some reason, my husband‘s T-bone was not as burned. His actually had juice on the top and glistened where mine looked dry and tasted burnt. Let’s move onto the fried onions. Those were fried in oil that left an aftertaste in your mouth as if the oil was old or rancid. I did send back the medium sirloin, but requested a medium rare sirloin in place of the first one hoping that the char wouldn’t be so overwhelming. That did not happen and only after I ordered the second steak and rejected it did the manager tell me that they could’ve cooked The steak not on an open flame but a different surface. So I feel that the management could have saved one steak by just offering that as an option after the first one was so burnt and tasted burnt. I prefer to taste steak, not Char. I do have a video which I will post. I’m giving Saltgrass 2 stars for potatoes and brussels sprouts but those are kind of hard to mess up and my husband’s steak that was not burned.
We did tell our waitress that the onions had an aftertaste and the oil was bad. They only credited two steaks (the two that I returned that were over burnt), but that was another thing that irked me. The steaks were $26.99 but they only credited us $51 and some cents to remove those from the bill. They never credited us the fried onions, even though we left a pile on our table. I ended up never eating a steak because I was so frustrated. And yes, I did not complain about the $51 that was incorrectly credited and the $10 that should’ve been credited for fried onions but I just wanted to get out of there. I waited so long for the second steak not thinking I would be put at the back of the line for a re-order. My husband had already finished his steak and he’s a slow eater. I think waiting for that second steak just put me over the edge. I was hungry and I was hungry for a steak and this place wasn’t cutting it. This experience was a disappointing end of a long day since we had been running around trying to secure a residence for ourselves. It was supposed to be a celebration, but that’s not how it ended up. It really bums me out 2 tasty things were so not tasty, and I was hungry for both. So bummed.
Atmosphere: 4
Food: 3
Service: 4
Saltgrass is a solid choice for a great meal. The staff are incredibly nice and welcoming I never felt rushed at any point during my visit. The food came out quickly, cooked perfectly, and everything tasted fresh. The restaurant itself is clean and well-maintained, which makes the whole dining experience even better. A reliable spot if you’re looking for good food with excellent service.
Atmosphere: 5
Food: 5
Service: 5
New York strip melts in your mouth
Atmosphere: 5
Food: 5
Service: 5
Very good food. Cooked just liked ordered which is not that common nowadays. The service was very friendly and fast. Overall a very good experience. It was quite noisy/load but that seems to be the way anymore.
Atmosphere: 4
Food: 5
Service: 5
Above average steak served in a chain restaurant atmosphere.
Atmosphere: 4
Food: 4
Service: 5
The staff and the food here are always great. This time, we came for dinner, but we also enjoy the bar.
Atmosphere: 5
Food: 5
Service: 5
The bourbon bacon and the ribeye was a little tough
Atmosphere: 4
Food: 4
Service: 5
I was there Saturday night with a friend. It was not busy. There were quite a few empty tables which I found quite unusual for a Saturday night and for a Salt Grass.
It was about 7:30 pm. I ordered the grilled chicken and the waitress asked me what side I wanted. I told her mashed potatoes and she asked if there was anything else. I asked did that entrée not include a salad or soup? That’s what I thought the menu stated. She replied no, that would be extra. I thought that was a bit odd for a restaurant of this caliber. I should’ve asked to see the menu again and I did not so that’s my fault. Come to find out now when I look at their menus, it does indeed include soup or salad along with the one side choice. My friend’s meal was the same problem, she got the chopped steak meal. No soup or salad was offered when it should have been . Shame on me for not pressing the matter. They also got my friends order wrong, brought out the wrong dish of food, which the server eventually did apologize for. At one point after about five minutes of waiting for the correct food I believe it was an assistant manager, came by and apologized and said to please give her one or two minutes, they were working on her order. It took at least 10 more minutes for them to get her correct food. When we got the bill, the food item that was incorrect was on the bill and was credited. I just found it odd when there were two of us how/why did she take an order for three main entrées and then only cook two of them? I do not believe our server was new. I do think she did not know how to do her job well. This restaurant has been there for many many years and it looks like it. Definitely in need of a refresh decor wise. Between that and the subpar service maybe that’s why it wasn’t busy on a Saturday night. Needless to say I will not be patronizing that restaurant ever again. I do have to say what food we got was good but the atmosphere and service was not. We didn’t get everything we paid for since they didn’t give us all the items as advertised on the menu. Is this their way of saving on their budget? Seems a bit shady to me. It would’ve been nice if the manager had come around before we left to inquire how everything was, especially since there were obvious issues. That didn’t happen and I wasn’t going to waste anymore of our time.
Atmosphere: 2
Food: 4
Service: 2
We recently stopped by this location in Grapevine on a whim late one night. Our waiter, Tony, was humorous and energetic. Our food came quickly and was prepared to our specifications. My fiancé had the burger with fries, and I had the small filet with grilled shrimp and fried onions. Our orders typically vary depending on our appetites and this location hit the spot with both taste and service. Miss Logan also checked in on us during and after our meal - you can tell she really cares about each patron’s experience! We will certainly return when we’re back in the area.
Atmosphere: 5
Food: 5
Service: 5
Sadly food has gone down a bit. But service is still good. If you're steak is not right, they'll gladly correct it. Unfortunately, from my last few visits, you'll probably need them to recook it or just suck it up.
Atmosphere: 5
Food: 4
Service: 5
Restaurantji Recommends
Let me tell yall, this saltgrass is the absolute best!!! Carter and Grant were the best severs! Will be coming back soon.
Atmosphere: 5
Food: 5
Service: 5
This was a great evening out. The hubby and I don't go out too often, but this was really a great experience. Jenn and Brandy provided excellent customer service and we had food to take home for tomorrow. We shared a brisket queso, we both had the potato soup, he ordered the a Texas T-Bone and I ordered the Sirloin and Shrimp. Everything met and exceeded expectation. Thank you!
Atmosphere: 5
Food: 5
Service: 5
Great service, friendly server. Food was cooked to order.
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Ribeye Steak and Loaded Mashed Potatoes
Saltgtass is the best place to eat. Period!
Atmosphere: 5
Food: 5
Service: 5
3rd time here. The food is always good.
I always go for steak because it’s a steakhouse lol.
My server Jennifer had the brightest smile, soft spoken and professional .Totally recommend.
The manager talked to us and recommended we sign up for rewards which give us $25 off our next visit.
The portions were huuuuge, we had to carry food home❤️
10/10
Had an Amazing time.
Atmosphere: 5
Food: 5
Service: 5
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