Sbarro

3000 Grapevine Mills Pkwy, Grapevine
(972) 539-9847

Recent Reviews

Sort by
Ben Collins

The server will tell the bread sticks come with your order, the cashier will charge you for them. The cashier Will tell you only if you get a combo does it come with breadsticks. After she tells you that you got two combos.

Cashiers are not honest at this location.
Pizza was ok.

Atmosphere: 2

Food: 3

Service: 1

Austin Turtle (Augmented Turtle)

The stromboli was awful – just salty bread with no real flavor. The “supreme” pizza was even worse, with slimy mushrooms and a disgusting overall taste. Definitely not worth it.

Atmosphere: 1

Food: 1

Service: 1

Jay

These past few times that I have been to this sbarro , the pizza quality has been terrible, the service is very slow, and this time they didn't even put the pizza through the warmer oven and mine was cold and my spouse's Pizza was all sloppy you couldn't even eat it right the pizza was just everywhere not crispy at all soggy and they need to put their gloves on while handling the pizza I would not recommend to come to this location!!

Atmosphere: 1

Food: 1

Service: 1

Jennifer Matchett

Went to order a whole pizza for my employees and they had maybe 3 people in line. She said it would take an hour. That’s bogus. She just didn’t want to make my pizza. Lazy.

Atmosphere: 1

Service: 1

Whitney Deese

Worst slice of pizza I have ever ate as far as texture wise.

Atmosphere: 1

Food: 1

Service: 1

Prudhvi Raj

Zero customer service. Both Pizza slice and Breadsticks are dry and they don’t even give sauce.

Atmosphere: 4

Food: 1

Service: 1

tooti too

As I was waiting in line, I watched a roach crawl up one of their wall columns near the pizzas. Talk about gross.

Food: 1

Luis Jaramillo

Great pizza! I can almost say its the best if they didn't sell old pizza to customers!

Atmosphere: 3

Food: 4

Service: 2

Kevin Genarie

Honestly food is good and the service is great. I ask for a pizza, they give the me pizza. That's all I need. Thank you!

Atmosphere: 4

Food: 5

Service: 5

Stephen “Steve” Zappala

The slices seem thinner and not very fresh. The crust reminded me of how the slice should have tasted. Save your money and go to Costco to get your pizza instead.

Atmosphere: 2

Food: 1

Service: 3

Charles Boltas

This is my son's favorite pizza place when we visit the mall. However, they charge you extra for a drink. Even though the price is clearly marked on the sign.

Staff was either super friendly (server) or super grumpy (cashier). You never know which attitude you're going to get.

Pizza is good. I wish they would let it go a tad bit longer on the oven.

Jacob Brown

They charged me extra 50 cents for a large drink even though I didn’t ask for a large. I asked for the 2 XL combo which comes with a regular drink.

Ashlee Johnson

I liked the cheese. Not New York style but decent. My husband got a mushroom and was not that great with canned mushrooms.

Ashley Quebrado

This place is horrible! My mother was very clear about our order of three cheese slices and two pepperoni, BUT the cashier charged her for mushroom. My mother went to tell the cashier but the lady said no. My mom didn't get her money back so we just ate this terrible pizza. The cashier's name was Cynthia.

SLVB

Love coming here every chance I get and love using their rewards! Especially on Fridays!! They never disappoint me 🎉🎉

Loading...