Sbarro
3000 Grapevine Mills Pkwy, Grapevine
(972) 539-9847
Recent Reviews
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The food was very good, but most of the staff didn't speak english and it took us 20 minutes to get our order of 5 pre heated slices and a Caesar salad. And we were the only people in line.
Atmosphere: 3
Food: 5
Service: 3
Worst places no customer service training unorganized
No service. No English. Don't do it
Atmosphere: 1
Food: 1
Service: 1
Honestly, this place needs to be shut down. I’ve seen multiple roaches and multiple dirty spots every visit and the reason why I come back is because this is the closest location to me. Whoever the health inspector is clearly doesn’t do their job. for those who are curious about how this place is do not come here every slice is floppy. You’re never guaranteed a fresh slice.
Atmosphere: 1
Food: 1
Service: 1
The server will tell the bread sticks come with your order, the cashier will charge you for them. The cashier Will tell you only if you get a combo does it come with breadsticks. After she tells you that you got two combos.
Cashiers are not honest at this location.
Pizza was ok.
Atmosphere: 2
Food: 3
Service: 1
The stromboli was awful – just salty bread with no real flavor. The “supreme” pizza was even worse, with slimy mushrooms and a disgusting overall taste. Definitely not worth it.
Atmosphere: 1
Food: 1
Service: 1
These past few times that I have been to this sbarro , the pizza quality has been terrible, the service is very slow, and this time they didn't even put the pizza through the warmer oven and mine was cold and my spouse's Pizza was all sloppy you couldn't even eat it right the pizza was just everywhere not crispy at all soggy and they need to put their gloves on while handling the pizza I would not recommend to come to this location!!
Atmosphere: 1
Food: 1
Service: 1
Went to order a whole pizza for my employees and they had maybe 3 people in line. She said it would take an hour. That’s bogus. She just didn’t want to make my pizza. Lazy.
Atmosphere: 1
Service: 1
Worst slice of pizza I have ever ate as far as texture wise.
Atmosphere: 1
Food: 1
Service: 1
Zero customer service. Both Pizza slice and Breadsticks are dry and they don’t even give sauce.
Atmosphere: 4
Food: 1
Service: 1
Restaurantji Recommends
As I was waiting in line, I watched a roach crawl up one of their wall columns near the pizzas. Talk about gross.
Food: 1
Great pizza! I can almost say its the best if they didn't sell old pizza to customers!
Atmosphere: 3
Food: 4
Service: 2
Honestly food is good and the service is great. I ask for a pizza, they give the me pizza. That's all I need. Thank you!
Atmosphere: 4
Food: 5
Service: 5
The slices seem thinner and not very fresh. The crust reminded me of how the slice should have tasted. Save your money and go to Costco to get your pizza instead.
Atmosphere: 2
Food: 1
Service: 3
This is my son's favorite pizza place when we visit the mall. However, they charge you extra for a drink. Even though the price is clearly marked on the sign.
Staff was either super friendly (server) or super grumpy (cashier). You never know which attitude you're going to get.
Pizza is good. I wish they would let it go a tad bit longer on the oven.
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