This review is for Cameron specifically. Cameron was the only food runner tonight, and was working so hard, ensuring that every customer had their meal on time and had everything they needed. He was also super sweet. Give him a raise. Management should do better scheduling enough workers on duty. Shout out to him!
Service: 5
Mary Denham
Jordon has great communication skills, customer service and is very efficient! Thank you!!!
Atmosphere: 5
Food: 5
Service: 5
John Lyles
This Sonic's food is always good. Service is great but the actual location is showing its age to say the least
Atmosphere: 3
Food: 5
Service: 5
Recommended dishes: Onion Rings
Ava June
specifically writing about how rude mars was. there were issues with the intercom and i couldn’t hear them well and after my 4th “sorry what?” they said “im done” and cancelled the order. i didnt feel i was being unkind at all i genuinely wasnt even upset at the intercom i just couldn’t hear. i rang the button again and it was ignored so i moved to another lane where mars barely spoke and was rude when they came back out with the order. i pride myself in being very kind to service workers because i understand how much the job sucks as a former barista but that attitude was so uncalled for and unacceptable
Service: 1
Hasan Choudahry
I’m here at your sonic on hall Johnson in grapevine and I’ve only ordered a cherry lime online and it’s been over 30 mins and I’ve have not gotten it I had to get out of my car for them to give me the drink and the person who was supposed to bring started being rude! Never will I ever be coming here again
Atmosphere: 1
Food: 1
Service: 1
KeAndrea Handy
Drink was amazing!
Atmosphere: 5
Food: 5
Service: 5
Karen Young
Quick place to stop, eat in the car and gi. Fast service and good food.
Atmosphere: 5
Food: 5
Service: 5
Aspen Badura
Rudest man taking order demanding us to talk faster when we are ordering at a normal pace. Crazy to try to bully your costumers into thinking their the problem.
Atmosphere: 1
Food: 2
Service: 1
Vincent Gonzalez
Number one they messed up on my hamburger I asked it for plain dry, no cheese so I can give it to my service K-9 Open it up, they wipe the ketchup they wipe the mustard off of it. Secondly, I ordered a route 44 cup of ice paid for it and the ice is only halfway full in this cup. This place has been messing up my orders every single time. I’m very sorry my K-9 loves the hamburgers from here, but I’m gonna have to go somewhere else this time they push me over the edge. I don’t get what I pay for food is not cheap 14 bucks I get a wrong hamburger I get half full of a cup of ice y’all need to do something about this this is a lousy service. Please do not come to this location. If they mess up on me they’re gonna mess up on everyone else they do not take their time to listen to their customer asked to talk to a manager so I can tell this the lady that dropped off my food said oh they’re not in right now told her fine. I’ll just write a review real quick please don’t bring your family here and if you do, please check your orders before y’all leave because this place has been messing up all my orders in my order is very very simple plain dry, no cheese, no condiments, meat and bread. They do not understand that I get cheese sent out to me before on that. My canine cannot eat that I get it with lettuce, tomatoes, ketchup, and mustard and again all I ordered is a double hamburger plain dry no cheese no condiments. There is a manager here or customer service that reads this. Y’all need to do something. Give me a call because I’m fed up with this.
Atmosphere: 1
Food: 1
Service: 1
Mark Hewitt
I haven't been to a Sonic in years. This was a pleasure to remember how fun it was
I sat outside at the table, and they said I couldn't get a refill on my soda. It was just a doctor pepper. Cotton Patch is better. I should have gotten a burger there. It's in the next lot across Hall Johnson. I could have gotten a burger there with fries, and it would have been higher quality, AND I'd have gotten a refill and been able to sit inside.
Atmosphere: 3
Food: 3
Service: 1
Cooper Bollini
Giving it a 1 star because there app never works and their app discounts never work I would give this a 0 star
Atmosphere: 1
Food: 4
Service: 1
Kathryn Jackson
just visited this location and the man working was incredibly rude and backhanded. he did not mix our blasts but the food was fine
Anonymous
Convenient and quick. Food is always warm when delivered.
This review is for Cameron specifically. Cameron was the only food runner tonight, and was working so hard, ensuring that every customer had their meal on time and had everything they needed. He was also super sweet. Give him a raise. Management should do better scheduling enough workers on duty. Shout out to him!
Service: 5
Jordon has great communication skills, customer service and is very efficient! Thank you!!!
Atmosphere: 5
Food: 5
Service: 5
This Sonic's food is always good. Service is great but the actual location is showing its age to say the least
Atmosphere: 3
Food: 5
Service: 5
Recommended dishes: Onion Rings
specifically writing about how rude mars was. there were issues with the intercom and i couldn’t hear them well and after my 4th “sorry what?” they said “im done” and cancelled the order. i didnt feel i was being unkind at all i genuinely wasnt even upset at the intercom i just couldn’t hear. i rang the button again and it was ignored so i moved to another lane where mars barely spoke and was rude when they came back out with the order. i pride myself in being very kind to service workers because i understand how much the job sucks as a former barista but that attitude was so uncalled for and unacceptable
Service: 1
I’m here at your sonic on hall Johnson in grapevine and I’ve only ordered a cherry lime online and it’s been over 30 mins and I’ve have not gotten it I had to get out of my car for them to give me the drink and the person who was supposed to bring started being rude! Never will I ever be coming here again
Atmosphere: 1
Food: 1
Service: 1
Drink was amazing!
Atmosphere: 5
Food: 5
Service: 5
Quick place to stop, eat in the car and gi. Fast service and good food.
Atmosphere: 5
Food: 5
Service: 5
Rudest man taking order demanding us to talk faster when we are ordering at a normal pace. Crazy to try to bully your costumers into thinking their the problem.
Atmosphere: 1
Food: 2
Service: 1
Number one they messed up on my hamburger I asked it for plain dry, no cheese so I can give it to my service K-9 Open it up, they wipe the ketchup they wipe the mustard off of it. Secondly, I ordered a route 44 cup of ice paid for it and the ice is only halfway full in this cup. This place has been messing up my orders every single time. I’m very sorry my K-9 loves the hamburgers from here, but I’m gonna have to go somewhere else this time they push me over the edge. I don’t get what I pay for food is not cheap 14 bucks I get a wrong hamburger I get half full of a cup of ice y’all need to do something about this this is a lousy service. Please do not come to this location. If they mess up on me they’re gonna mess up on everyone else they do not take their time to listen to their customer asked to talk to a manager so I can tell this the lady that dropped off my food said oh they’re not in right now told her fine. I’ll just write a review real quick please don’t bring your family here and if you do, please check your orders before y’all leave because this place has been messing up all my orders in my order is very very simple plain dry, no cheese, no condiments, meat and bread. They do not understand that I get cheese sent out to me before on that. My canine cannot eat that I get it with lettuce, tomatoes, ketchup, and mustard and again all I ordered is a double hamburger plain dry no cheese no condiments. There is a manager here or customer service that reads this. Y’all need to do something. Give me a call because I’m fed up with this.
Atmosphere: 1
Food: 1
Service: 1
I haven't been to a Sonic in years. This was a pleasure to remember how fun it was
Atmosphere: 5
Food: 5
Service: 5
Restaurantji Recommends
Stop half price drinks on the app? Really!
Atmosphere: 1
Food: 1
Service: 1
I sat outside at the table, and they said I couldn't get a refill on my soda. It was just a doctor pepper. Cotton Patch is better. I should have gotten a burger there. It's in the next lot across Hall Johnson. I could have gotten a burger there with fries, and it would have been higher quality, AND I'd have gotten a refill and been able to sit inside.
Atmosphere: 3
Food: 3
Service: 1
Giving it a 1 star because there app never works and their app discounts never work I would give this a 0 star
Atmosphere: 1
Food: 4
Service: 1
just visited this location and the man working was incredibly rude and backhanded. he did not mix our blasts but the food was fine
Convenient and quick. Food is always warm when delivered.
Loading...