Subway

2100 Northwest Hwy Suite 216, Grapevine
(817) 488-2616

Recent Reviews

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juancarlos calderon

Always close before 9 pm you should change it to 8:30 to avoid people come for nothing

Atmosphere: 1

Food: 1

Service: 1

Trey Smith

First time I’ve had a pickle sandwich lol I could only taste pickles

Atmosphere: 3

Food: 2

Service: 1

Judy Bauman Blalock

I ordered a footlong and ask for extra pickles, tomatoes.and avocado on the side which costs extra.I got 4 pickles, no avocado, no tomatoes. I tried to call them several times, but no one answers the phone. I have had this kind of problem every time I order from this location!!!

Atmosphere: 4

Food: 1

Service: 2

Emma Smith

Walked in to get a sandwich like I usually do on my break, and the food is always decent, the most recent times I have been in, a older male (pretty sure he was the manager) was EXTREMELY rude and completely disrespectful. I had questions about a custom sandwich and he completely disregarded my question and gave me complete unnecessary attitude like I was asking for to much. The nice man making my sandwich, looked in his teens, was so kind and gave me exactly what i wanted. He kept a nice attitude the entire time and was so pleasant to talk to. Shame on the manager for treating customers that way. Probably will be switching locations.

Atmosphere: 2

Food: 4

Service: 1

Noble

Subway falling apart just like America itself. Ask for cup of water, one coworker gets one while the other has to pay for a fountain drink. Ive been waiting for my online order for 30 minutes while my coworkers are eating in front of me because they waited to do my order until everyone else in store got their food.

Atmosphere: 3

Food: 3

Service: 2

Ally Jalva

I’ve had two bad experiences here and I usually don’t let that dictate my decisions but the level of unprofessionalism is crazy. I had a question about a coupon and asked if I could speak with the manager but they would not let me speak to them.mikshva or a name similar to that was not very helpful in that manner.

Atmosphere: 1

Food: 2

Service: 1

Kelli Jo Walter

I order from this Subway very frequently and have typically had a wonderful experience. They are prompt, friendly, and deliver quality food as ordered. We usually order to-go, but today at the last minute we decided to eat our to go order in the restaurant so I asked if I could get a cup for water. They said unsympathetically that they do not provide cups for water. Wow. I don't think I've ever been denied water at a restaurant I've patronized. That's sad. Like I said, they do a lot of things well...refusing customers a cup for water, in my opinion, does not match up with the rest of what they do. I hope they reconsider this decision - in the meantime, if you're headed here to eat, come prepared!

Atmosphere: 3

Food: 5

Service: 3

srikant verma

Worst subway ! Run by Indian staff so obviously it’s worst sandwich making skills , they try to save the veggies ? God this place should be closed , they are looting in daylight

Atmosphere: 1

Food: 1

Service: 1

Calem Mc

Came here to demolish a turkey sandwich, was the only customer in the store all I had was a wheat turkey toasted and it didn't even get to the toaster until 15 minuets of me standing in there. they really struggle on that day. Very small store also but overall there are better subways around

Atmosphere: 3

Food: 4

Service: 1

Howard Coffin

Had a little snafu with a web order and the guys took care of it promptly. Sandwiches were great. Thanks Subway on northwest highway. Good service

Atmosphere: 3

Food: 5

Service: 5

Shamil

Their combo deal was advertised to last until Boxing Day but is already cancelled. Well, I'm cancelling my daily walk there. A really dumb marketing move as you can get a large Little Caesar's pizza for $1 less. Consumers want variety

Vegetarian options: They use pork-touched gloves unless you ask for fresh ones

Atmosphere: 2

Food: 4

Service: 4

Recommended dishes: Potato Chip

hallisa newman

Great food, Great service. Very friendly server.

Atmosphere: 4

Food: 5

Service: 5

Zaya

If I could give 0 stars I would. I reached out because they gave me a stale sandwich with none of the vegetables I requested, the phone lines are off and they emailed me the next day saying they couldn’t give me a refund because I didn’t reach out the same day although I did. Then they told me I had to pay for another one and ignored my email. Do not waste your time or money here.

Atmosphere: 1

Food: 1

Service: 1

Swathi Gadaparthi

I had a fantastic experience at this Subway location! The moment I walked in, I was welcomed by the friendly staff, and the atmosphere was clean and inviting. The service was quick, and the sandwich artists really knew how to make the perfect sub – fresh ingredients, neatly prepared, and exactly to my liking.

What impressed me the most was their attention to detail and willingness to customize every order with a smile. It’s rare to see such a great combination of speed, quality, and customer care. I'll definitely be returning and recommending this Subway to friends and family!

If you’re looking for a quick, healthy, and satisfying meal, this is the place to go! Keep up the excellent work!

Atmosphere: 5

Food: 5

Service: 5

Kailyn Kirkton

I’m so tired of coming to this location and having to tell the guy behind the counter how to properly place the meat and cheese on my sandwich. The women that used to work here did great. But it seems now the only people they hire are incompetent with 0 training. The last 5 times i’ve came to this location I have had to stand there for 10 minutes training your own employees i will no longer be going to this location. the other subway on 409 E Northwest Highway actually knows what they are doing and I will only ever be taking my business there from now on. PLEASE FOR THE LOVE OF GOD TRAIN YOUR EMPLOYEES ON HOW TO FOLD THE MEAT AND HOW TO PLACE THE CHEESE TO WHERE ITS NOT STACKED AND UNEVEN!! it is not rocket science like omg. i don’t even want to mention how mans put a glob of mayo on one side and not the other and i had to ask him to do more oil and vinegar 3 TIMES after i repeatedly said i wanted extra to begin with. like please give these guys proper training because they look dumb not being able to make a damn cold sandwich .

Atmosphere: 1

Food: 1

Service: 1

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