We had a great waiter and amazing service. 3 of us got one of the specials and the scallops were perfection!
Richard
Ponchatrain, steak bruschetta, pecan crusted trout, parmesan risotto- all were excellent! The broccoli was run-of-the-mill (salted, buttered, steamed). Atmosphere and noise level were perfect for us 4 sit and converse without having to yell. MARK was an amazing server. Keeping our glasses full and checking on us at reasonable intervals. We'll be back, of course!
Alex
This review and my ratings are only for this visit and does not reflect our previous visit. We arrived at our scheduled time and were seated immediately. No one came to our table to ask us what we wanted or if you need it anything. The server finally showed up and said that he may or may not be our server. He left and came back 10 minutes later saying he may or may not be our server. We ordered a bottle of wine and the bottle never came to our table. The server told us that he had been working there since 9:00 a.m. and it seemed like he was genuinely disinterested in his assisting us. We waited 15 to 20 minutes and nothing. We got up and we left.
Kristy
Always enjoy a visit to Winewood! Scallops are perfectly cooked every time and the Mac and cheese sooo good.
janelle
Started off with a dirty vodka martini, which was wonderful. The ribeye was cooked to perfection. Everything was delicious. 
Chris Rush
[Edit: After the Winewood response, I'm lowering my rating. As you can see from their flaccid response, they fail in leadership and restaurant management by missing every opportunity to make a mistake meaningful better.]
Our family chose Winewood Grill for what we hoped would be a memorable Christmas dinner in the “Christmas Capital of Texas.” With seven of us celebrating together and a bill exceeding $700, we anticipated an evening that matched both the reputation of Grapevine during the holidays and the warm, festive charm of the restaurant’s main dining areas.
To Winewood’s credit, the atmosphere upon entry was exactly what we were hoping for..beautifully decorated, lively, warm, and filled with holiday energy. Christmas lights, music, and a bustling dining room set the perfect tone.
Unfortunately, the experience shifted dramatically when we were led through that inviting space and into a stark, undecorated back room that felt more like a corporate meeting space than part of a holiday dining experience. The lighting was harsh, the décor nonexistent, and the silence (aside from the sound of silverware being retrieved from storage in the same room) was genuinely uncomfortable. Instead of a festive Christmas dinner, it felt like we had been placed in overflow seating with no ambiance at all. For an occasion as special as a family Christmas meal, this was a significant disappointment.
Our server, to his credit, was excellent—friendly, attentive, knowledgeable, and confident in his recommendations. We ordered the special surf-and-turf entrée, all cooked medium-rare. While everyone else’s meals arrived correctly, mine was extremely overcooked...very very well-done by any standard. I almost never send food back, but given the price point and special occasion, it needed to be right.
What followed was the most discouraging part of the evening. It took over 20 minutes for my replacement entrée to arrive, during which the rest of my family had nearly finished eating. When the corrected plate finally came, it arrived without the “turf,” requiring another wait. The person who brought it wasn’t our original waiter and offered little acknowledgment of the disruption. There was no apology, no offer of a small bite while waiting, and no gesture on the bill...not even something as simple as removing the cost of the entrée that had delayed the entire experience. It was treated as casually as forgetting to refill a water glass.
At this price point, and for a holiday dinner meant to be special, the lack of accommodation made the mistake feel much larger than it had to be.
Friendliness & (Great server, but no recovery effort from the kitchen or management.)
Winewood Grill clearly has the potential to deliver a wonderful dining experience. The entrance and main areas show that. But placement in a stark back room with no atmosphere, combined with a mishandled entrée and no meaningful service recovery, made what should have been a special Christmas dinner feel disappointing and awkward.
I don’t enjoy posting negative reviews, but this experience missed nearly every mark that a holiday evening of this cost and intention should meet. With some attention to guest placement and more proactive service recovery, Winewood could have turned this into a very different review.
Atmosphere: 1
Food: 4
Service: 1
Brian
Restaurant is pretty good. Our waiter corwin was awesome. He’s very genuine and down to earth, and also helpful. The one star removed is for the hostess - brunette lady , who worked on 12/14/25 around 11:30-12p. Not personable, a little rude and is not a good person to have to initially greet guests at an establishment
Rhett Radcliffe
Beautiful restaurant with great food and staff. The quail bites are a must try.
Atmosphere: 5
Food: 5
Service: 5
David Mangold
Fantastic find. Great food and service.
Atmosphere: 5
Food: 5
Service: 5
Chad Glines
I have been coming for years. Marc is the only person I request to see. Every visit from a casual lunch, to a full company employee dinner is a 5 star experience. Nothing is missed. The menu is exceptional and prepared perfectly. Marc knows every drink pairing to every item on the menu. This is very insightful and helpful to make the stay even more adventurous. Worth every second of your time.
Very high quality food. It's a bit pricey, but I don't think you'll be disappointed by the quality. The pineapple-glazed porkchops and redfish pontchartrain were very flavorful, and I would recommend both. The place overall has a nice, cozy, upscale atmosphere, and the staff are pretty helpful.
Atmosphere: 4
Food: 5
Service: 4
Ellen Ansok
Attended a small holiday party in a side room. Food was delicious and the servers took care of everyone. If I lived in town, I would eat here more often.
Atmosphere: 5
Food: 5
Service: 5
Amanda Slemp
The food was good (bacon wrapped quail knots) but Jules was better!! She’s the best!
Food: 5
Service: 5
Tania Merrifield
Corbin was an excellent server! The food, drinks, and service were exceptional! I recommend the lobster ravioli !
Atmosphere: 5
Food: 5
Service: 5
Maribel Navarro
Amazing Strawberry Spinach Salad with Grill Chicken! Must check it out soon!
We had a great waiter and amazing service. 3 of us got one of the specials and the scallops were perfection!
Ponchatrain, steak bruschetta, pecan crusted trout, parmesan risotto- all were excellent! The broccoli was run-of-the-mill (salted, buttered, steamed). Atmosphere and noise level were perfect for us 4 sit and converse without having to yell. MARK was an amazing server. Keeping our glasses full and checking on us at reasonable intervals. We'll be back, of course!
This review and my ratings are only for this visit and does not reflect our previous visit. We arrived at our scheduled time and were seated immediately. No one came to our table to ask us what we wanted or if you need it anything. The server finally showed up and said that he may or may not be our server. He left and came back 10 minutes later saying he may or may not be our server. We ordered a bottle of wine and the bottle never came to our table. The server told us that he had been working there since 9:00 a.m. and it seemed like he was genuinely disinterested in his assisting us. We waited 15 to 20 minutes and nothing. We got up and we left.
Always enjoy a visit to Winewood! Scallops are perfectly cooked every time and the Mac and cheese sooo good.
Started off with a dirty vodka martini, which was wonderful. The ribeye was cooked to perfection. Everything was delicious. 
[Edit: After the Winewood response, I'm lowering my rating. As you can see from their flaccid response, they fail in leadership and restaurant management by missing every opportunity to make a mistake meaningful better.]
Our family chose Winewood Grill for what we hoped would be a memorable Christmas dinner in the “Christmas Capital of Texas.” With seven of us celebrating together and a bill exceeding $700, we anticipated an evening that matched both the reputation of Grapevine during the holidays and the warm, festive charm of the restaurant’s main dining areas.
To Winewood’s credit, the atmosphere upon entry was exactly what we were hoping for..beautifully decorated, lively, warm, and filled with holiday energy. Christmas lights, music, and a bustling dining room set the perfect tone.
Unfortunately, the experience shifted dramatically when we were led through that inviting space and into a stark, undecorated back room that felt more like a corporate meeting space than part of a holiday dining experience. The lighting was harsh, the décor nonexistent, and the silence (aside from the sound of silverware being retrieved from storage in the same room) was genuinely uncomfortable. Instead of a festive Christmas dinner, it felt like we had been placed in overflow seating with no ambiance at all. For an occasion as special as a family Christmas meal, this was a significant disappointment.
Our server, to his credit, was excellent—friendly, attentive, knowledgeable, and confident in his recommendations. We ordered the special surf-and-turf entrée, all cooked medium-rare. While everyone else’s meals arrived correctly, mine was extremely overcooked...very very well-done by any standard. I almost never send food back, but given the price point and special occasion, it needed to be right.
What followed was the most discouraging part of the evening. It took over 20 minutes for my replacement entrée to arrive, during which the rest of my family had nearly finished eating. When the corrected plate finally came, it arrived without the “turf,” requiring another wait. The person who brought it wasn’t our original waiter and offered little acknowledgment of the disruption. There was no apology, no offer of a small bite while waiting, and no gesture on the bill...not even something as simple as removing the cost of the entrée that had delayed the entire experience. It was treated as casually as forgetting to refill a water glass.
At this price point, and for a holiday dinner meant to be special, the lack of accommodation made the mistake feel much larger than it had to be.
Scores
(Main dining room: beautiful. Assigned room: completely opposite.)
(A $700+ meal should never feel this uneven.)
(When prepared correctly, very good.)
Friendliness & (Great server, but no recovery effort from the kitchen or management.)
Winewood Grill clearly has the potential to deliver a wonderful dining experience. The entrance and main areas show that. But placement in a stark back room with no atmosphere, combined with a mishandled entrée and no meaningful service recovery, made what should have been a special Christmas dinner feel disappointing and awkward.
I don’t enjoy posting negative reviews, but this experience missed nearly every mark that a holiday evening of this cost and intention should meet. With some attention to guest placement and more proactive service recovery, Winewood could have turned this into a very different review.
Atmosphere: 1
Food: 4
Service: 1
Restaurant is pretty good. Our waiter corwin was awesome. He’s very genuine and down to earth, and also helpful. The one star removed is for the hostess - brunette lady , who worked on 12/14/25 around 11:30-12p. Not personable, a little rude and is not a good person to have to initially greet guests at an establishment
Beautiful restaurant with great food and staff. The quail bites are a must try.
Atmosphere: 5
Food: 5
Service: 5
Fantastic find. Great food and service.
Atmosphere: 5
Food: 5
Service: 5
I have been coming for years. Marc is the only person I request to see. Every visit from a casual lunch, to a full company employee dinner is a 5 star experience. Nothing is missed. The menu is exceptional and prepared perfectly. Marc knows every drink pairing to every item on the menu. This is very insightful and helpful to make the stay even more adventurous. Worth every second of your time.
Atmosphere: 5
Food: 5
Service: 5
Restaurantji Recommends
Very high quality food. It's a bit pricey, but I don't think you'll be disappointed by the quality. The pineapple-glazed porkchops and redfish pontchartrain were very flavorful, and I would recommend both. The place overall has a nice, cozy, upscale atmosphere, and the staff are pretty helpful.
Atmosphere: 4
Food: 5
Service: 4
Attended a small holiday party in a side room. Food was delicious and the servers took care of everyone. If I lived in town, I would eat here more often.
Atmosphere: 5
Food: 5
Service: 5
The food was good (bacon wrapped quail knots) but Jules was better!! She’s the best!
Food: 5
Service: 5
Corbin was an excellent server! The food, drinks, and service were exceptional! I recommend the lobster ravioli !
Atmosphere: 5
Food: 5
Service: 5
Amazing Strawberry Spinach Salad with Grill Chicken! Must check it out soon!
Atmosphere: 5
Food: 5
Service: 5
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