Zeppole Italian Restaurant

Our waiter was phenomenal. The food was above average. The portions were large -we should have shared. We would definitely come back if ever staying at the Gaylord again.

Overall I felt like the dish composition of this place lived up to its reputation of being a higher-end restaurant in terms of the food. The service was relatively decent, but overall there were a few things that made me give an overall rating of only three stars. First, I made a reservation for ONE at 7:30, showed up around 7:20, and was not seated until 7:35-7:40. I can understand a larger group's reservation not being ready on time but I felt like I shouldn't have had to wait for my reservation for one individual (misses the point of a reservation.) Second, I was REALLY looking forward to starting off with some mussels, which are listed on the online menu, but they were not on the menu when I dined. Third, for whatever reason, the food I received was SUPER salty. I usually love salt but both dishes I ordered had way too much. Finally, while the visual ambience and cleanliness of the restaurant was nice, it was super loud. I had to shout just so I felt like the waiter could hear me. Between an iced tea, salad, entree and tip for one person was $60 and felt like it was overvalued for the overall experience. However, I have certainly been to worse places.

Ordered pasta, regretfully it was not cooked “al dente” as it should be. Salsa's taste was good but amount was less than expected. Service was good.

I was disappointed with quality of the food. It was fair at best, could have had a better tasting meal at Olive Garden. I was expected a better Italian Rest. within the Gaylord Hotel.

Quite excellent food for a "hotel" restaurant. The special rolls they bring out as a starter are really next level good. I had the octopus and chicken piccata and both were excellent. If I am honsest, the chicken piccata was likely the best I've ever had. My colleague had the burrata and the chicken parmesan and commented on both being great as well. We were there on a Monday night and the place was jammed. Service up until the time we received our food was quite good. After that, it was sketchy but I chalk that up to every table in the place being jammed an our server being inundated. We weren't in a hurry so no harm, no foul. I would positively go back and would recommed as well.

Alaric and Brayan were fabulous! They took great care of us on our “girls staycation”! They made our night so much fun!

This was some of the best pasta I've ever had in my life. Everything was super fresh and delicious! They also were great with families and had several options for kids. Ambiance was great and pricing was very fair. Service was excellent!

Absolutely disgusting environment

Food all over the chairs and seats from previous guests

We got the meatballs as an appetizer it tasted like something that came out of a can of a grocery store.

I ordered the fettuccini Alfredo with chicken for my meal

The chicken was dry and the Alfredo was gummy I didn’t even finish it

My wife has the chicken Piccata, her chicken was in a sauce so it wasn’t dry but the capers and broccolini were over done.

The environment is not appealing as it’s part of a waterpark area so kids are running around freely and this is not a high end restaurant feel at all people wearing shorts and t shirts so much for date night out where my wife and I can feel a little elevated.

The waitress was running around table to table not even checking into us we had to actually flag her down multiple times.

Their menu was changed according to the waitress seasonally so the steaks were off menu which was my plan to have but disappointingly a steak was not offered.

I give it a 1 star because it was just blah, the table near us has unruly children screaming and crying nothing you want to experience on a date night.

Atmosphere: 1

Food: 1

Service: 1

Overpriced cheap food, food is bad, kids food is extremely bad. Slow service, it seems it’s under staffed.
The resort is very nice but they have more restaurants to eat in. So try those and avoid this. We Will not be coming back

Atmosphere: 5

Food: 1

Service: 1

Very good! The reviews are really misleading, you won’t regret it. Also, incredible customer service, my waitress, Starr was THE BEST, and someone else, I think Rodrigo was very kind. I would come back 1000 times over.

Atmosphere: 5

Food: 5

Service: 5

Ti Ti was an incredible server. She greeted us with such positivity and made our dinner so enjoyable.

Amazing customer service, had a great dining experience. Ashita was absolutely fantastic and helpful with making my food selection. Great view and great food, with amazing staff. Will be back soon.

Atmosphere: 5

Food: 4

Service: 5

30 open tables and not seating customers reservations only

Atmosphere: 1

Service: 1

Lexi or Alexis. So amazing made my girl feel so happy and welcomed. We never came to this place before. And lexi was very knowledgeable of everything! So nice and answered every question we had. We will be back again!! We wish we could put more than 5 stars!

We had gluten free alfredo
And chicken parm

Atmosphere: 5

Food: 5

Service: 5

Good food. We had the salmon and chicken picatta. A bit slow given the restaurant was not full. A little pricey but that is expected for this venue. I would eat there again.