Arby's

5001 N U.S. Hwy 69 S, Greenville
(903) 455-0410

Recent Reviews

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Terrie Morris

I went through the driver thru and got the beef and cheddar meal w potatoe cakes and orange fanta. The classic. After driving 40 mins home sat down and was looking forward to the roast beef and cheddar since I dont normally get the luxury of eating out and Evan more rare do I get to go to Arby's. We dont have one in our town. So like I was saying I was looking to my sandwich. I was so disappointed to find out it didn't have the cheese. That's what makes Arby's so delicious is the roast beef and cheese. Tried to call store to let mgr know what happen and got no answer twice. I would like to compliment the lady at the windows. She was very friend. She sat and chatted w me while we waited on my incorrect sandwich. She was very likable and friendly. However who made the sandwich was not timely in making they failed to put the cheese on. Then the no answer twice was what topped of my experience. Both issues are easy to fix to prevent it from happening again. Thank you

Food: 2

Service: 5

Allen W

The quality of the food is quite good. And I sometimes get a senior discount.

Mcclain Watson

I got a double beef and cheddar without the red ranch, classic roast, and a French dip on the app because the double beef and cheddar was $4. I got my order and went home. When I got home I noticed that the double beef and cheddar had less meat on it than the classic roast beef. I tried to call the store twice to speak with the manager and got no answer on either call.

Food: 1

J Loh

Unfortunately, 2 out of three times, I’ve had my au jus leak all over. Not just the bag but my vehicle. Not sure why it’s so difficult for the folks working her to put a lid on correctly. If you don’t want to deal with cleaning your vehicle, don’t bother with this Arby’s.

Jaime Loftin

Stopped by on our way through from South TX, Ms. Dorothy, JT, and Paul were super friendly and welcoming! Outstanding customer service!!! (Food was good too)

Atmosphere: 5

Food: 5

Service: 5

Sherrie Cagle

Karina was very rude and short with us. Food was cold and not worth the money

Atmosphere: 1

Food: 5

Service: 1

Carter Lambert

After leaving the ER late last night due to a car accident, it was almost 11 PM and my family and I hadn’t eaten all day. We were a little worried about showing up so close to closing time, but we decided to stop at Arby’s and I’m so glad we did.

The service was phenomenal! The man working the drive-thru was friendly, upbeat, and welcoming. Our food was fresh, DELICIOUS, piping hot, and made quickly, honestly the best Arby’s we’ve ever had. The restaurant looked spotless, too everything was so clean and well-kept.

It’s been a long time since I’ve been to this location, and I can tell there’s been a huge turnaround. The last time I visited years ago, it wasn’t a good experience at all. Whatever changes have been made new staff, new management, or both they’ve completely turned this place around.

We weren’t made to feel like a nuisance at all, even that close to closing. It was truly a shining light of positivity in our long, stressful night. Thank you to the team for their kindness, cleanliness, and great service. We’ll definitely be back!

Atmosphere: 5

Food: 5

Service: 5

Dina Blanchard

Night shift was the absolutely the best!!!

Atmosphere: 5

Food: 5

Service: 5

Lamonica Sharp

Best experience at a fast food restaurant in years. Thank you Paul! Food was fresh and service was excellent.

Atmosphere: 5

Food: 5

Service: 5

Charlie

Thank you too Arby's for the food

Atmosphere: 5

Food: 5

Service: 5

Paula Maddux

Food was nasty! Fries were hard and very old! Asked for no lettuce but got lettuce and paid for side of cheddar sauce and didn’t get it! Will NOT eat here again!

Food: 1

Randy Cox

The entire place was very clean including the restrooms. We greatly enjoyed our food and dining experience!

Atmosphere: 5

Food: 5

Service: 5

Recommended dishes: Greek Gyro, Loaded Curly Fries, Curly Fries Are Great, Combo Beef’N Cheddar, Classic Beef 'N Cheddar, Classic Roast Beef

Chad Webb

Service was great! Food was even better!!! I ordered the Gyro meal my wife, beef and cheddar. First time going to this location but definitely not the last.

Atmosphere: 2

Food: 5

Service: 4

Recommended dishes: Greek Gyro, Combo Beef’N Cheddar

Stephanie Johnson

Yesterday I went there to pick up an order for door dash and it was horrible. The person who i assume was the manager was hollering and cussing. When she made the drink for the order I was picking up, I had received a message asking for no ice. I told her that and she got loud and hostile with me. Then her and the other worker was mouthing and I'm still in the building. Something really needs to be done with that place. It's disgusting and the lady back there making the food with her bare hands. And scab looking stuff on her arms. I don't want to pick up another order from here for these reasons

Rick Chandler

This dinning experience was so bad, it was surreal. It began with the the surly, world weary young woman who took our order and was punctuated by the collective smoke break of the entire late shift skeleton crew on the curb outside, next to the drive through lane, leaving nobody inside the restaurant except two bewildered patrons. The dinning room reflected the weird and depressed atmosphere, with trash and food spills littering the floors and windows wiped with the same rag used on the deep fryer.

Atmosphere: 1

Food: 2

Service: 1

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