Super happy with chicken express!!!! I got the special and it’s stellar. The team really did a great job. Fast and efficient. When I got home fries and okra we’re still crispy don’t sleep on chicken express like I have been. I always forget how good it is until I try it again. Good job guys!
Atmosphere: 5
Food: 5
Service: 5
Lauren Teal
Chicken is good, but they ALWAYS forget something in our order. Some of the staff are absolutely rude. Always a longgg wait here. Found hair in a roll a few months back, but not recently. They do not take CashApp, which stops us from going here most of the time.
Atmosphere: 2
Food: 3
Service: 2
Recommended dishes: French Fries, Mashed Potatoes, Fried Okra
Lacey Moore
My personal oppion is extremely over priced , food isn't even that great tbh, but apparently the rest of the world disagrees . But they do hv REAL FOOD, NOT bunch of fake stuff, that's huge plus for sure . They are always crowded, not a lot of selection.
Atmosphere: 3
Food: 3
Service: 3
jasmine Santana
I forgot my wallet and Matt was able to help me pay. Everyone was sweet and understanding and very helpful.
Atmosphere: 5
Food: 4
Service: 5
Cecelia Love
So we live 30 minutes out and got home and no gizzards they knew what they did because they said it was the only the18 and I said yes then they said make sure you have the receipt before coming up here let if you would put them in the bag then forgetting them that would be great too
Service: 2
Melissa Finney
Had to stop and get the two dark special. It was on a Tuesday the chicken was hot and fresh.
Atmosphere: 5
Food: 5
Service: 5
Meloney Jeffery
I think when you order something you should get what you order. Then when you tell them something wrong they should correct it. But when she (the manager supposedly correct it and don’t) comes back to the window with an attitude, don’t say thank you or nothing is bad service. Then when I call back she stays (the manager) on the phone and don’t say nothing and then gives the phone to someone else is bad customer service period!! Chicken Express needs to verify people before hiring them!!
Atmosphere: 1
Food: 4
Service: 1
Tracy Crooks
Very expensive
Atmosphere: 2
Food: 3
Service: 3
Tina Webster
Don't go here! Customer service is horrible and manager on duty seems to only care that he has some warm bodies. I ordered 3 different items. I had to go back to counter to get ALL 3. My 3rd trip was from coming back from outside. Insolent worker returned to bag my 3rd item and slide it to me w/o offering any apology. Then as I'm leaving counter another customer whose drinks she delivered to their tables but w/o Straws returned to get his Straws. The worker offered him a genuine "I'm sorry about that." Yet she offered nothing to me! Then when I spoke to the mgr. About her, he offers a BS "we apologize." OWNER, soon your location will be shut down too with this type of customer service.
We live in Tennessee so we don't get to eat here but anytime we drive through we stop. Some of the nicest people work here and I love the biscuits and chicken.
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Mashed Potatoes, Mashed Potatoes w Gravy
Jamie Hall
I go here quite frequently just for their sweet tea and order the gallon size. The last 5 times I've ordered the gal of tea it has been nasty! Already all soured. I went 2 days ago got a gal opened it up at home and it was sour so I took it back up there yesterday, with my receipt, and they supposedly gave me new fresh gal. When I got home and opened it I poured me some tea it was still nasty and sour! Yes, I can definitely make sweet tea at home but have been buying this out of convenience. I will no longer be buying this from them and just make my own lol.
Food: 1
Dana Bench
They lady was nice she brought our tea out to the car sitting in the drive thru.
The workers take along time to make the food
Atmosphere: 4
Food: 4
Service: 2
Super happy with chicken express!!!! I got the special and it’s stellar. The team really did a great job. Fast and efficient. When I got home fries and okra we’re still crispy don’t sleep on chicken express like I have been. I always forget how good it is until I try it again. Good job guys!
Atmosphere: 5
Food: 5
Service: 5
Chicken is good, but they ALWAYS forget something in our order. Some of the staff are absolutely rude. Always a longgg wait here. Found hair in a roll a few months back, but not recently. They do not take CashApp, which stops us from going here most of the time.
Atmosphere: 2
Food: 3
Service: 2
Recommended dishes: French Fries, Mashed Potatoes, Fried Okra
My personal oppion is extremely over priced , food isn't even that great tbh, but apparently the rest of the world disagrees . But they do hv REAL FOOD, NOT bunch of fake stuff, that's huge plus for sure . They are always crowded, not a lot of selection.
Atmosphere: 3
Food: 3
Service: 3
I forgot my wallet and Matt was able to help me pay.
Everyone was sweet and understanding and very helpful.
Atmosphere: 5
Food: 4
Service: 5
So we live 30 minutes out and got home and no gizzards they knew what they did because they said it was the only the18 and I said yes then they said make sure you have the receipt before coming up here let if you would put them in the bag then forgetting them that would be great too
Service: 2
Had to stop and get the two dark special. It was on a Tuesday the chicken was hot and fresh.
Atmosphere: 5
Food: 5
Service: 5
I think when you order something you should get what you order. Then when you tell them something wrong they should correct it. But when she (the manager supposedly correct it and don’t) comes back to the window with an attitude, don’t say thank you or nothing is bad service. Then when I call back she stays (the manager) on the phone and don’t say nothing and then gives the phone to someone else is bad customer service period!! Chicken Express needs to verify people before hiring them!!
Atmosphere: 1
Food: 4
Service: 1
Very expensive
Atmosphere: 2
Food: 3
Service: 3
Don't go here! Customer service is horrible and manager on duty seems to only care that he has some warm bodies. I ordered 3 different items. I had to go back to counter to get ALL 3. My 3rd trip was from coming back from outside. Insolent worker returned to bag my 3rd item and slide it to me w/o offering any apology. Then as I'm leaving counter another customer whose drinks she delivered to their tables but w/o Straws returned to get his Straws. The worker offered him a genuine "I'm sorry about that." Yet she offered nothing to me! Then when I spoke to the mgr. About her, he offers a BS "we apologize." OWNER, soon your location will be shut down too with this type of customer service.
Atmosphere: 1
Food: 3
Service: 1
Restaurantji Recommends
(First time truer) That chicken was better than churches! It was fresh, hot and flavorful!!!! I will definitely be coming back!!!
Food: 5
Service: 5
food and service was great.
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Mashed Potatoes, Corn Nuggets, 7 Express Tenders
We live in Tennessee so we don't get to eat here but anytime we drive through we stop. Some of the nicest people work here and I love the biscuits and chicken.
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Mashed Potatoes, Mashed Potatoes w Gravy
I go here quite frequently just for their sweet tea and order the gallon size. The last 5 times I've ordered the gal of tea it has been nasty! Already all soured. I went 2 days ago got a gal opened it up at home and it was sour so I took it back up there yesterday, with my receipt, and they supposedly gave me new fresh gal. When I got home and opened it I poured me some tea it was still nasty and sour! Yes, I can definitely make sweet tea at home but have been buying this out of convenience. I will no longer be buying this from them and just make my own lol.
Food: 1
They lady was nice she brought our tea out to the car sitting in the drive thru.
Atmosphere: 5
Food: 5
Service: 5
Loading...