Today I did a pick up order. Everything was going good until a piece of metal wire was with my fries. So I called up to Wingstop. They said to bring it back so I did. When I got there I showed the guy at the front counter the piece of wire. He took it to someone else behind the counter. Her name was Yanmar, she is shift lead. She looked at the wire, shook her head and showed it to the manager on duty. Then she started doing the crazy circling next to her head with her hand like she was saying I am crazy. I’m very surprised on how my concerns were addressed. Metal in people’s food isn’t ok! And if I’m crazy for addressing it then I guess I am just crazy. Needless to say luckily I took a photo of it before taking it back to Wingstop and also it happened in an office setting with cameras where it happened. I’ll be forwarding it to the health department. But I will not be back.
Atmosphere: 1
Food: 5
Service: 1
Hendrik Prufer (HP1506)
Wings were ok at best. Service was ok
Atmosphere: 2
Food: 2
Service: 3
Recommended dishes: Chicken Wings
Mrs. Amora
RAISED PRICES LIKE CRAZY. Not worth it. What used to be $30 is now $40+. Goodbye Wingstop.
Atmosphere: 1
Food: 1
Service: 1
Dawn Richmond
I love wings and the last couple of times i have ordered and picked up the wings, when I got home to eat them. It was the wrong order. on the 14th of Feb. I called and ordered naked wings extra well done. When I got home and went to eat them I ended up with some cajun wings and I could not eat them because the were way to hot. I called up there and talked to Maricela, the girl who took my order and told here she said she was returning my money back on my card. I do not live close. She said it may take a few days to get back on my card. $13.85. Well, as of today Feb. 24, 2025 I still have no credit for something I purchased and could not eat. Thanks again for nothing. I won't be back to this wingstop...
We ordered two items which were quite expensive and had to send both items back because they were not prepared properly. Staff was rude because we asked them to prepare it properly and the whole experience was just bad.
Atmosphere: 1
Food: 1
Service: 1
Aryiana Bowens
John was super helpful and patient with our order. He has amazing customer service. Well done John definitely coming back!
Atmosphere: 5
Food: 5
Service: 5
Cindy Pierce
We were told it would be a 45 minute wait. Ok. They NEVER called our name. They did not bother to come find us in their small restaurant. Instead they bagged up our order. After it had sat there for 10+ minutes, they decided to see what we had ordered. The food was good, the service was terrible.
Atmosphere: 3
Food: 3
Service: 1
Recommended dishes: Chicken Wings
Julie Bamber
Always yummy. Great seasoning choices. Delicious fries too
The doorbell rings on the Wingstop commercial. The dogs go nuts waking the baby. All because this location is in Greenville. Yes I’m rating you based on a commercial.
Highly disappointed. I used to eat here like 3 times a week but last time I went there was a hair in my chicken. I had them make me more and lo and behold, another hair cooked into the chicken. They refunded me but didn’t even apologize the first time like it was something normal for them?? It makes me so incredibly nauseated and I will not be returning. Horrible experience.
Atmosphere: 1
Food: 1
Service: 3
William Johnston
soggy wings
Nicki Williams
Excellent . Had the Spicy Korean Q Chicken Sandwich and Cheese Fries .
Atmosphere: 5
Food: 5
Service: 5
tonia rogel
Very delicious, and well cooked chicken ?
Atmosphere: 5
Food: 5
Service: 5
Iva Smith
Took over an hour for to get my oder ready. Order mid but it was a rub. Not happy with my service.called stayed on phone 20 minutes and no one answered.
Today I did a pick up order. Everything was going good until a piece of metal wire was with my fries. So I called up to Wingstop. They said to bring it back so I did. When I got there I showed the guy at the front counter the piece of wire. He took it to someone else behind the counter. Her name was Yanmar, she is shift lead. She looked at the wire, shook her head and showed it to the manager on duty. Then she started doing the crazy circling next to her head with her hand like she was saying I am crazy. I’m very surprised on how my concerns were addressed. Metal in people’s food isn’t ok! And if I’m crazy for addressing it then I guess I am just crazy. Needless to say luckily I took a photo of it before taking it back to Wingstop and also it happened in an office setting with cameras where it happened. I’ll be forwarding it to the health department. But I will not be back.
Atmosphere: 1
Food: 5
Service: 1
Wings were ok at best. Service was ok
Atmosphere: 2
Food: 2
Service: 3
Recommended dishes: Chicken Wings
RAISED PRICES LIKE CRAZY.
Not worth it. What used to be $30 is now $40+. Goodbye Wingstop.
Atmosphere: 1
Food: 1
Service: 1
I love wings and the last couple of times i have ordered and picked up the wings, when I got home to eat them. It was the wrong order. on the 14th of Feb. I called and ordered naked wings extra well done. When I got home and went to eat them I ended up with some cajun wings and I could not eat them because the were way to hot. I called up there and talked to Maricela, the girl who took my order and told here she said she was returning my money back on my card. I do not live close. She said it may take a few days to get back on my card. $13.85.
Well, as of today Feb. 24, 2025 I still have no credit for something I purchased and could not eat. Thanks again for nothing. I won't be back to this wingstop...
Food: 1
Service: 1
Folks roood
Atmosphere: 4
Food: 5
Service: 3
Recommended dishes: Chicken Wings, Mango Habanero, Ranch, 10 Wings
We ordered two items which were quite expensive and had to send both items back because they were not prepared properly. Staff was rude because we asked them to prepare it properly and the whole experience was just bad.
Atmosphere: 1
Food: 1
Service: 1
John was super helpful and patient with our order. He has amazing customer service. Well done John definitely coming back!
Atmosphere: 5
Food: 5
Service: 5
We were told it would be a 45 minute wait. Ok. They NEVER called our name. They did not bother to come find us in their small restaurant. Instead they bagged up our order. After it had sat there for 10+ minutes, they decided to see what we had ordered. The food was good, the service was terrible.
Atmosphere: 3
Food: 3
Service: 1
Recommended dishes: Chicken Wings
Always yummy. Great seasoning choices. Delicious fries too
Food: 5
Service: 5
Recommended dishes: Hickory Smoked BBQ, Chicken Wings, 3 PC Crispy Tender Combo
The doorbell rings on the Wingstop commercial. The dogs go nuts waking the baby. All because this location is in Greenville. Yes I’m rating you based on a commercial.
Atmosphere: 1
Service: 1
Restaurantji Recommends
Highly disappointed. I used to eat here like 3 times a week but last time I went there was a hair in my chicken. I had them make me more and lo and behold, another hair cooked into the chicken. They refunded me but didn’t even apologize the first time like it was something normal for them?? It makes me so incredibly nauseated and I will not be returning. Horrible experience.
Atmosphere: 1
Food: 1
Service: 3
soggy wings
Excellent . Had the Spicy Korean Q Chicken Sandwich and Cheese Fries .
Atmosphere: 5
Food: 5
Service: 5
Very delicious, and well cooked chicken ?
Atmosphere: 5
Food: 5
Service: 5
Took over an hour for to get my oder ready. Order mid but it was a rub. Not happy with my service.called stayed on phone 20 minutes and no one answered.
Atmosphere: 1
Service: 1
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