Jack in the Box
509 N 1st St, Mabank
(903) 887-1888
Recent Reviews
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I asked for original boneless wings and got plain boneless wings with 2 cups of ranch and a fork. Wtf Original would be buffalo right? 2 flavors and I get plain. Smdh Total disappointment. If I wanted plain chicken I would have order nuggets or strips not this.
Quick and good
Update: Well, the food is still good. The wait is horrible. I can understand having a little wait, but I went through the drive-thru and was there about 10 minutes not moving. The truck in front of me reversed and wanted out, so I backed out and went around to go in to order food. Took about 10 minutes inside also. 5 minutes of that was waiting on my food to be ordered. The other was waiting on the food. They definitely need more than one person who can take orders and work a register.
Atmosphere: 1
Food: 5
Service: 1
Recommended dishes: Breakfast Jack
Really busy during lunch, but did well to take order and food came out at a reasonable time. I ordered a breakfast burrito a 4 out of 5 and some biscoff donut holes that was a 1 out of 5. The restroom was okay clean. For a busy popular place it was clean and friendly staff.
Atmosphere: 3
Food: 3
Service: 4
Recommended dishes: Breakfast Jack
Very unprofessional. Waited for ever for someone to take my order. Manager didn't care at all! She said she was in the back and didn't see anything. Just let me walk out. Didn't care at all.
Service: 1
I primarily go here for milkshakes only. Most menu items dont actually appeal to me. Nothing wrong with them just not my taste
Atmosphere: 5
Food: 4
Service: 5
Recommended dishes: Jalapeño Stuffed
The food is ok if they get the order right. The service is horrible and extremely slow.
Food: 3
Service: 1
Very very slow!! Wait time is horrific!
Atmosphere: 3
Food: 4
Service: 3
Food was okay but it was a hassle trying to get condiments after I spent $46 dollars on food.
Late night service is horrible staff is un trained.
Atmosphere: 5
Food: 1
Service: 1
They get people fed for sure.
Atmosphere: 4
Food: 5
Service: 4
Restaurantji Recommends
I have never had a bad experience at this location until tonight. The tacos are typically greasy yes but these were dripping with it. It soaked through the wrappers the bags on top other items. I bit into one of my tacos and pulled out about a 6 inch hair. We also did not get one of the sandwiches that my son in law ordered. I think they were training the girl at the window (on a Saturday night). Who trains someone their first night at the window? What in the world is going on at this location? I get large orders for my family when I come from Canton. So I'm super disappointed.
The only problem was the girl at the window had a very sour attitude. I'm sure there was a reason for it that day but I was the lucky one that got it taken out on.
Wheelchair accessibility: Yes wheelchair accessible
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Cheese Fries, Sourdough Jack, New Cheddar Bacon Cheeseburger Deluxe, Cheddar Bacon Cheeseburger Combo, 30 Breakfast Platter, Mozzarella Cheese Sticks, French Fries, Breakfast Jack, Sandwich, Curly Fries, Jumbo Jack, Cheeseburger, Popcorn Chicken, Mini Tacos, Fries, Jalapeño Stuffed, Burger, Egg Rolls, Tiny Tacos
My food was old and cold. The girls that was working at 10pm Wednesday night was outside worrying about their friends. It’s always like that at night. I couldn’t even eat my food after a long day of work. Almost $14 for old food come on!! I wish I could post a picture of the food I was given.
Atmosphere: 1
Food: 1
Service: 1
It's ok
Atmosphere: 3
Food: 3
Service: 3
I stopped in about a week ago and a gentleman named, Lex helped me order the best bundled deal and was patient and kind while I figured out what to order since I don’t eat at LJ Silvers very often. I watched him assist other customers the same kind, way. He is doing a great job! Bonus the food was good too.
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