I came at 9PM a half hour before they close last night hungry and tried to order a #3 and she said sorry we only have 2 pieces of chicken left. I said can't you fry more? I waited and waited and she didn't even respond. So i said I guess yall are closing early and drove off. If theyre open til 9:30 they should serve tol 9:30. I dont stop working until my shift is done or half-azz my work 30 minutes before the end of the day. We're good paying customers and get treated like a burden on these lazy employees.
Atmosphere: 1
Food: 5
Service: 1
Esdras Sanchez
Terrible did not give me all my food and I waited extra 8 minutes for it to be all done like wth were they doing taking forever and then didn't even give me all my food 😒....
Tee Mar
Food is fresh I always stop at this location on my way home
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Tender
Milton West
I love the food here
Atmosphere: 5
Food: 5
Service: 5
poop sock
The service was fast and the chicken was very fresh, the chicken here used to be average but its quite good now.
Atmosphere: 5
Food: 5
Service: 5
Carrie Darden
9pm on a Friday, guy with dreads running the drive thru claims they do not sell crispy chicken anymore and then when we agreed to original he then decided the fountain machine is also broken. Obviously turning away business, 2 hours before closing time. We came here just 2 weeks ago with no issues, around the same time of night and same day of the week.
Atmosphere: 1
Service: 1
Jenna Clarkson
Gots to be the worst store I've been too. Went through the drive thru and felt rushed just for them to mess my order up and then not even give me part of my order. Called to say something just for them to argue and try to say "its there i just need to look" as if I didnt already look that's why I called. Got back to the store and they wanted to just give attitude. This isn't even the first time I've had a bad experience here and was hoping that maybe they were just having a bad night but no. Definitely don't recommend anyone going to this location unless you're wanting awful service, cold food, items missing, and employees with attitude.
Atmosphere: 1
Food: 1
Service: 1
David Cotton
Absolute trash. Cold chicken. Cold fries. Biscuits were decent. $40 for 12 pc tenders meal, at least make them fresh, not ones from lunch rush. They couldn't even be bothered to reheat them.
Atmosphere: 3
Food: 1
Service: 2
Recommended dishes: Gravy
James Bell
Closed a hour early!!
Carl Hull
Sense corporate took over it's the cleanest KFC inside fort Worth!!!! With great and friendly southern hospitality...and hot food..
Atmosphere: 4
Food: 5
Service: 5
Recommended dishes: Famous Bowl Combo, Crispy Colonel Sandwich Meal, Original Fried Chicken, French Fries
This location should be closed Or taken over by new management. The Rufe Snow location is much better
Atmosphere: 1
Food: 1
Service: 1
Donella Ortiz
We were shorted our chicken tenders. When I tried to call them 5 times no one answered the phone.
Atmosphere: 1
Food: 2
Service: 1
Linda B
wish i had read the reviews b4 i went to the western ctr location-what i read was true-food was tasteless , the crust fell off the bone , service was very poor--looks like kfc has cheapened their product -was not worth what i paid-i am surprised they are still in business
Atmosphere: 1
Food: 1
Service: 1
Vorakit Phubha
It is sad for me to write this review. This used to be my favorite KFC location, but the quality and service are getting bad...the chickens seem like they have been sitting for too long, and almost 10 minutes at the drive-through before I get an order......
Atmosphere: 3
Food: 2
Service: 1
Nina Ainsworth
If I can give a zero I would. I am a uber eats delivery driver, and I came to pick an order on 1/14 9 pm. The staff was very disrespectful and rude. The so called manger was sitting in his car smoking weed while there was me and another uber driver waiting for our order.. and no one seem to care..
I came at 9PM a half hour before they close last night hungry and tried to order a #3 and she said sorry we only have 2 pieces of chicken left. I said can't you fry more? I waited and waited and she didn't even respond. So i said I guess yall are closing early and drove off. If theyre open til 9:30 they should serve tol 9:30. I dont stop working until my shift is done or half-azz my work 30 minutes before the end of the day. We're good paying customers and get treated like a burden on these lazy employees.
Atmosphere: 1
Food: 5
Service: 1
Terrible did not give me all my food and I waited extra 8 minutes for it to be all done like wth were they doing taking forever and then didn't even give me all my food 😒....
Food is fresh I always stop at this location on my way home
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Tender
I love the food here
Atmosphere: 5
Food: 5
Service: 5
The service was fast and the chicken was very fresh, the chicken here used to be average but its quite good now.
Atmosphere: 5
Food: 5
Service: 5
9pm on a Friday, guy with dreads running the drive thru claims they do not sell crispy chicken anymore and then when we agreed to original he then decided the fountain machine is also broken. Obviously turning away business, 2 hours before closing time. We came here just 2 weeks ago with no issues, around the same time of night and same day of the week.
Atmosphere: 1
Service: 1
Gots to be the worst store I've been too. Went through the drive thru and felt rushed just for them to mess my order up and then not even give me part of my order. Called to say something just for them to argue and try to say "its there i just need to look" as if I didnt already look that's why I called. Got back to the store and they wanted to just give attitude. This isn't even the first time I've had a bad experience here and was hoping that maybe they were just having a bad night but no. Definitely don't recommend anyone going to this location unless you're wanting awful service, cold food, items missing, and employees with attitude.
Atmosphere: 1
Food: 1
Service: 1
Absolute trash. Cold chicken. Cold fries. Biscuits were decent. $40 for 12 pc tenders meal, at least make them fresh, not ones from lunch rush. They couldn't even be bothered to reheat them.
Atmosphere: 3
Food: 1
Service: 2
Recommended dishes: Gravy
Closed a hour early!!
Sense corporate took over it's the cleanest KFC inside fort Worth!!!! With great and friendly southern hospitality...and hot food..
Atmosphere: 4
Food: 5
Service: 5
Recommended dishes: Famous Bowl Combo, Crispy Colonel Sandwich Meal, Original Fried Chicken, French Fries
Restaurantji Recommends
This location should be closed Or taken over by new management. The Rufe Snow location is much better
Atmosphere: 1
Food: 1
Service: 1
We were shorted our chicken tenders. When I tried to call them 5 times no one answered the phone.
Atmosphere: 1
Food: 2
Service: 1
wish i had read the reviews b4 i went to the western ctr location-what i read was true-food was tasteless , the crust fell off the bone , service was very poor--looks like kfc has cheapened their product -was not worth what i paid-i am surprised they are still in business
Atmosphere: 1
Food: 1
Service: 1
It is sad for me to write this review. This used to be my favorite KFC location, but the quality and service are getting bad...the chickens seem like they have been sitting for too long, and almost 10 minutes at the drive-through before I get an order......
Atmosphere: 3
Food: 2
Service: 1
If I can give a zero I would. I am a uber eats delivery driver, and I came to pick an order on 1/14 9 pm. The staff was very disrespectful and rude. The so called manger was sitting in his car smoking weed while there was me and another uber driver waiting for our order.. and no one seem to care..
Atmosphere: 1
Food: 1
Service: 1
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